Very interesting that this place removed my first post.....I gave it 1 star because they didn't…read morehave 0 stars as a selection. If you have a love one, do not send them here. They DROPPED my father in law after his brother told them to put a gate belt on him (standard with weak folks) and the attendant told him " Don't tell me how dito do my job....needless to say they broke his leg after this he was in and out of hospitals with pneumonia because he couldn't get up much, he soon after died. This attendant shortened his life hands down.....be careful where you put your love ones. Jerome home never even checked on him, only to tell us he couldn't return because he needed too much care.....

Would definitely recommend. My mother stayed here for 6 weeks after a total hip replacement. She…read morehas previously been in three other short term rehabs over the last 18 months for a very complicated recovery and this is by far the best place. It's very well staffed, very clean and the she loved going outside to the patio and the rose garden that has a coi pond. The staff were very attentive to my mother, the room was kept cleaned and she really liked the physical and occupational therapy services.

I knew the accounting on my bill was not correct. I spoke to the owner about problems with her…read morebilling as she said her accounting was perfect, which forced me to do a complete audit of all charges and payments. She consistently applied the wrong amounts paid to her from the Veterans Administration by $10,307.61. She currently owes me a credit of $5,306.37. I am demanding my $5306.37 be forwarded to me via certified check. I have reported her to the Veterans Administration, Medicare, my Attorney, the Attorney General, BBB and a few more agencies who are interested in fraud cases like this. If you choose to work with this Company, be sure to check ALL your numbers going back to the beginning of your service.

As a home care nurse I've dealt with many agencies and I must say by far dynamic touch has the most…read morecaring staff starting with its owner who goes way and above her job to make sure that her patients are well taken care of.

I worked at this place and this is the worst place you can put your family member in, as a cna i…read morehave witness neglect on these residents, weightloss, uncared finger and toe nails, open soars, dirty briefs for hours. This place needs to be investigated and shut down. They have abuse these residents and i am a witness. Please do not put your family member in this horrible place.

My aunt was a resident of Jefferson house for many months, in both the rehabilitation and later the…read moreHospice wing. As regular visitor I was enormously impressed with the care provided by the staff. They were attentive and responsive to both my Aunt's and the family's needs beyond what I would have expected. Great to run into an organization of any type this dedicated to kind professionalism. Especially if they are caring for your loved one. Many thanks to Jefferson House.

Place is a jok. PT has no clue. They had emergency menus made up because the ran out of food!…read moreNobody here on weekends. Leaves my 98 year old mother in bed all day.

Kind, caring staff that always work exceptionally hard. Beautiful facility always kept sparkling…read moreclean beautiful grounds outside and great care provided by educated staff.

Definitely a mixed bag here. Because I've seen so many negative reviews of this place, I feel…read morecompelled to review the positive - my relative has been here nearly 20 years. She requires an enormous amount of care and is a difficult personality. Other than a period when this place was run by a psycho named Tanya, the staff has learned how to treat my relative, is enormously patient with her, and has kept her healthy, alive, and well. Zero falls. Zero infections. They call me if they find even the tiniest scrape on her. This is NO small feat given how long she has been there, and through the pandemic no less. The downside is that there is very little communication and because turnover is so high just when I will get to know that one person handles one thing, that person is gone, and I've got no update as to whom I should now contact. Voice mails and emails normally go unanswered. There are supposed to be monthly case reviews however it's very sporadic and random. I'm also supposed to get quarterly statements about her money in her account but haven't received one in ages. I also don't think the residents are EVER taken anywhere. At all. The last trip I can remember was like 10 years ago. To a Walmart. But there are very nice grounds, and the rooms are large and comfortable. Like I say, mixed bag. Could probably do better and could definitely do worse.

Harrington Court is a cheery and welcoming place. The staff is always so helpful and friendly…read more Leeanne, the staff receptionist is friendly and knowledgeable - keeps the place running!

Duncaster Continuing Care Retirement Community has always been a top notch Graduated Living…read moreCommunity since its founding in 1984. Recognized and awarded throughout their 34+ years. This Community has recently provided us with two special and personal experiences. First, my mother-in-law enjoyed and when I say enjoyed, this is very understated, a recovery period in their on-site Caleb Hitchcock Health Center. This was followed by a bad fall in her own home, which required surgery and two+ months of ambulatory therapy. Second, our daughter was offered and accepted a position with the Community. I was able to spend two and half hours one evening during an earlier snow fall to "safely Uber" my daughter home after her shift. While there I was able to stroll and observe the Community first hand. In that time, I chatted with the most wonderful residents, diverse, each within their own level of life and ability. However ALL appeared happy and with a most impressive sense of close community and caring for one and other. My favorite component is the Aquatic Center. Top notch with scheduled low impact exercise classes, monitored open swim lanes, and a gradual ramp for aided aqua therapy. Not to put aside their adjacent Health and Wellness Center with fitness and movement classes for all. The dining facilities are NOT run of the mill either. Ranging for Casual formal dining, private spaces for residents to dine with visitors, and even door service. The menu was quite impressive offering a new menu everyday catering to all dietary needs and wellness, too. Now, entertainment. I happened upon an open auditorium with a large number of residents enjoying a live Piano, Violin, and Cello performance. I stood in the doorway mesmerized leaving the snowstorm behind. From there I wondered into their Library with an ample and diverse section of book stacks, warm well lit seating areas, and during the day a Librarian. In warmer, months the grounds are park like, the landscaping is beautiful and offers a number of pathways with spaces sit, enjoy nature, and let a little Vitamin D seep in. I'm only scratching the surface and I could go on, however, I close with this: I hope to be as fortunate one day as the Duncaster Residents to partake in such a well planned, maintained, and caring Community to help extend the enjoyment of our sunset.

Everyone here has been extremely helpful so far. The facility is very clean and well kempt. The…read moredoctors and attending nurses have given very good care so far to my mother-in-law who is in her 90s and starting to gradually decline. An added reassurance is that they are accredited through the state and have received various awards. Duncaster has been in business for about 35 years and they've certainly earned their great reputation in the community. This is a facility I would highly recommend for anyone seeking to place their elder family into quality care with excellent healthcare professionals.

They have 2 offices im commenting on the north haven office.very disorganized and depending on who…read moreyou are dealing with you will get a different answer. Very catty and new manager who is horrible at her job .manager was forcing me to do things that were boundarie issues for my client.i regret ever dealing with north haven office as long as I did.they would never give me work after saying they would.i was singled out and treated poorly .I just had to quit they were trying to get rid of me .the west hartford location is well run and I love the owners passion and treatment of her aides unfortunately north haven office is a totally different place and negative environment

From day one and on, I found each staff member to be professional, engaging, knowledgeable and…read morekind. As a nurse, we can be a little critical, and Pansy Home care is the group to work with for your loved one. The communication is fantastic. No surprises. The staff assigned to my sister is unbelievable. Even other agencies that have come to her home have commented that they are impressed with the staff from Pansy. Highly recommend them.