Very pretty place. Physical therapy is good…read moreNot a place to take an older person who might develop normal illnesses like bronchitis or hyponatremia. They are unfamiliar with medicine and nursing care Don't take anyone there who may require medical assistance. They will wind up in the ICU and only then if you spend lots of time with the patient and see what isn't being done. I think they are trying to save money The elder care equivalent of the Fyre Festival rock concert which was a fake and a con

very disappointed that we spent many days submitting all the required forms, visits, evaluations…read moreand were told we'd get an update but never did. We were waiting to admit my mother and during this difficult time it was very distressing to never have anyone get back to us with a response

My Mother-In-Law (in German "Mutter-Schwiegersohn," a.k.a. "Oma"), which she is every bit of, in a…read morepositive way. Being 86 this year, living alone with a bum foot from a previous severe case of shingles, she took a bad fall in June '16. Resulting in a fracture left humous (above the elbow). The tough old bird endured 4 days in the hospital and corrective surgery. Now with 2 limbs down, she (& the family) were faced with recovery care. Upon being discharged from the hospital she was placed in a recovery unit in West Hartford due to a lack of availability elsewhere. This facility at best was a nightmare. The family quickly jumped on board and found an opening at Caleb Hitchcock Health Care Center, 2 days later. Oh my! What a difference. Caleb was quickly coined, The Country Club for Care. The facility is up-to-date, well managed, and not lacking any amenities for elderly post-operative rehabilitation; Physical Therapy (PT) and Occupational Therapy (OT). Private rooms with bathrooms and a home like appeal. The public areas are designed to allow residents plenty of activities at every level of mobile ability and skill level. PT & OT were conveniently located in each unit and very well equipped. The staff warm, skilled, and open to any needs of the resident. Believe me, my Mutter-Schwiegersohn had plenty of unique needs and requests while there. Some very challenging, while others very humorous, but the staff (& family) never failed to meet her needs. After weeks of rehabilitation and most importantly occupational therapy, Oma successfully graduated her care. She was discharged this past week (Sept. '16), but not without Caleb follow-up and home evaluation. She came home with a walking device and other home modification were made for her to remain as safe as possible. Fingers crossed. Thanks Caleb & Staff for everything!

Arden Courts of Avon is an excellent choice if you are searching for a caring, supportive, and safe…read moreplace for a loved one suffering from dementia. I visited a number of care facilities in my quest to find the best place for my family member, and Arden Courts of Avon truly stood out as the best. They provide a warm, caring and beautifully appointed environment that's as close as possible to home - but with all the safeguards necessary for memory care patients.

We are so fortunate to have found Arden Courts of Avon. Both my brother and I live out of state…read moreand needed a place for our mom to call home. With round the clock care, a safe and clean environment, loving caregivers, and daily activities, we found comfort in knowing she is happy and safe. Family and friends are welcomed and encouraged to visit anytime. We take comfort in knowing that during the Covid-19 pandemic, while we are unable to visit, we can still video chat and get updates from the staff. We not only found a home for our mother but a caring and supportive staff that we now consider family.

The McCauley is outwardly a decent looking place and does have some friendly front desk and sales…read morepeople. We were impressed enough to have my mother move there from Florida when she needed a smaller living space and available nursing care. It was not long before we came to understand that the saying "all that glitters is not gold" applies. Turned out to be a place that ostracized my mother from evening meal dining because one has to be "invited" to a table of people already grouped through friendships/familiarity. In the year or so my mom lived there, she felt like an outsider in the dining situation and ate all her all her meals in her apartment. She made friends with immediate neighbors but socially could not fit into the social network created by people living there before her arrival, even though she was a gregarious and fun loving person. And, the management was quite insensitive to the exclusion of my mom from the social cliques their facility had facilitated even after we complained about the situation. We were so sorry that we took great efforts and great expense to have her live there. Be careful if you are considering this place for any person you care about.

The hardest thing about getting old is the isolation that develops as your friends die, your family…read moremoves away, and even the cat sleeps too much to be company. So the best thing about the McAuley is the community. Interesting people from diverse backgrounds who support one another and make life exciting again. Even the people you don't like -- age does not make us saintly -- are generalyl kind and helpful, forcing you to reciprocate in kind. The second best thing about McAuley is it's location, smack in the middle of West Hartford, minutes away from shopping, theater, restaurants, museums of every variety, etc. And if you don't drive anymore, the McAuley provides free transportation to medical appts. and very low cost rides to anywhere else you want to go. The food is great, the apartments charming, no what your decorating style, the programs are widely varied and generally excellent. and the staff is kindness itself. So don't wait till you hear the angels wings. If the house is becoming a burden, if you're bored out of your gourd because there's no one left to do things with, come to the McAuley and play with us. Make this, the last semester, the best it can be.

Place is a jok. PT has no clue. They had emergency menus made up because the ran out of food!…read moreNobody here on weekends. Leaves my 98 year old mother in bed all day.

Kind, caring staff that always work exceptionally hard. Beautiful facility always kept sparkling…read moreclean beautiful grounds outside and great care provided by educated staff.

THIS REVIEW ONLY APPLIES TO McLEAN VILLAGE'S MOTHER"S DAY LUNCHEON…read more Four days ago, I ordered salmon for dinner at one of the most iconic restaurants in New England- Ken's Steakhouse on Route 9 in Framingham, MA. Today I ordered salmon at a mother's day luncheon at a nursing home in Simsbury. Guess which salmon was a zillion times better than the other? The salmon at McLean's knocked the Ken's salmon out of the park. It was moist and tender. Ken's was overcooked to the point of dried out brittleness. I think it's very nice that McLean's can provide a high quality lunch for relatives of it's clients on special days such as Mothers Day. It cost just $14 and included Chardonnay or sparkling grape juice, a choice of salmon or chicken florentine with a mix and match choice of rice, stuffed baked potato, carrots and asparagus. Oh, and strawberry cheesecake and coffee.. Hats off to the food service folks and servers at McLean's who proved to me that eating institutionalized food doesn't have to be a terrible experience. They did a real nice job of providing lunch for about 75 people and made Mother's Day a little bit nicer for their clients and their families.

Horrible facility! Neglectful and limited staff. Don't…read moreleave a loved on there! So sad we had to learn the hard way.

This is by far the worst assisted living facility. The director (Beverly) is rude, unfriendly and…read morecouldn't care less about the residents or the families. The director of nursing is horrific and when questioned gets defensive. The residents are dirty, with food all over themselves and are left in their pajamas all day and can sit for hours unattended. The management lies about everything. Never bring your loved ones here!

My 89 year old mother moved to Middlewoods of Farmington 6 months ago and we could not be more…read morethrilled! Middlewoods is a wonderfully warm, friendly community. Ginny and Bianca are amazing. From top to bottom the staff is friendly and caring. My mother really enjoys the food and activities, particularly bingo and musical guests. Covid has been challenging everywhere, but Middlewoods has handled it extremely well. I spent a long time researching places for my mom and Middlewoods has been a home run! My mom and our family could not be more pleased with the choice.

I recently visited a family member at Middlewoods. I felt welcomed by the staff, it was modern and…read moreclean and exceeded my ideas of an assisted living community. My uncle loves living there, and having other residents to spend time with really tops it all.