PT Center of Rocky Hill is incredible. The therapist and the office staff are kind and welcoming…read more They have solved some very complex physical issues and continue to provide great ongoing support. This is the best PT center I have ever gone to.

Have been a patient here multiple times, pre and during COVID. Exceptional and caring staff....work…read moreas a team which makes for a very reassuring result. Therapist isn't treating multiple patients at once so you've their full attention.always a 10+

I worked at this place and this is the worst place you can put your family member in, as a cna i…read morehave witness neglect on these residents, weightloss, uncared finger and toe nails, open soars, dirty briefs for hours. This place needs to be investigated and shut down. They have abuse these residents and i am a witness. Please do not put your family member in this horrible place.

My aunt was a resident of Jefferson house for many months, in both the rehabilitation and later the…read moreHospice wing. As regular visitor I was enormously impressed with the care provided by the staff. They were attentive and responsive to both my Aunt's and the family's needs beyond what I would have expected. Great to run into an organization of any type this dedicated to kind professionalism. Especially if they are caring for your loved one. Many thanks to Jefferson House.

Duncaster Continuing Care Retirement Community has always been a top notch Graduated Living…read moreCommunity since its founding in 1984. Recognized and awarded throughout their 34+ years. This Community has recently provided us with two special and personal experiences. First, my mother-in-law enjoyed and when I say enjoyed, this is very understated, a recovery period in their on-site Caleb Hitchcock Health Center. This was followed by a bad fall in her own home, which required surgery and two+ months of ambulatory therapy. Second, our daughter was offered and accepted a position with the Community. I was able to spend two and half hours one evening during an earlier snow fall to "safely Uber" my daughter home after her shift. While there I was able to stroll and observe the Community first hand. In that time, I chatted with the most wonderful residents, diverse, each within their own level of life and ability. However ALL appeared happy and with a most impressive sense of close community and caring for one and other. My favorite component is the Aquatic Center. Top notch with scheduled low impact exercise classes, monitored open swim lanes, and a gradual ramp for aided aqua therapy. Not to put aside their adjacent Health and Wellness Center with fitness and movement classes for all. The dining facilities are NOT run of the mill either. Ranging for Casual formal dining, private spaces for residents to dine with visitors, and even door service. The menu was quite impressive offering a new menu everyday catering to all dietary needs and wellness, too. Now, entertainment. I happened upon an open auditorium with a large number of residents enjoying a live Piano, Violin, and Cello performance. I stood in the doorway mesmerized leaving the snowstorm behind. From there I wondered into their Library with an ample and diverse section of book stacks, warm well lit seating areas, and during the day a Librarian. In warmer, months the grounds are park like, the landscaping is beautiful and offers a number of pathways with spaces sit, enjoy nature, and let a little Vitamin D seep in. I'm only scratching the surface and I could go on, however, I close with this: I hope to be as fortunate one day as the Duncaster Residents to partake in such a well planned, maintained, and caring Community to help extend the enjoyment of our sunset.

Everyone here has been extremely helpful so far. The facility is very clean and well kempt. The…read moredoctors and attending nurses have given very good care so far to my mother-in-law who is in her 90s and starting to gradually decline. An added reassurance is that they are accredited through the state and have received various awards. Duncaster has been in business for about 35 years and they've certainly earned their great reputation in the community. This is a facility I would highly recommend for anyone seeking to place their elder family into quality care with excellent healthcare professionals.

Quality of care. Honesty of wait time. S Front staff…read morepoliteness. I left and so did many mothers after waiting hours

Have been a patient at this establishment several times the latest, on 9/25/2021, for a urological…read moreproblem Doctor Moore was on duty 9/25, a superb MD.... professional, compassionate, with a gentle sense of humor...set my mind at rest, explained my ailment, treated me..brilliant man. The team of Nurses and other health care professionals were also superb, nothing was rushed everything was explained. The facility was clean, well organized and functioned in an impeccable manner.

We could not have been happier with the are our mother had at Colebrook. The staff were excellent…read moreand so caring. Scott the Director and Laura the Assistant Director could not be more helpful every single time we have a question, they have an answer. It is incredible how happy everyone is who works there and the residence alike.

This place is a nightmare and deserves 0 stars. It's overpriced for the conditions, and staff they…read morehired are brats with attitude, nurses barely do their jobs, staff gets mad at the residents for interrupting their do-nothing shift, owner is delusional, absolutely 0 consideration for part-time staff, and during covid they had kitchen workers ENTER THE BEDROOMS OF RESIDENTS to deliver meals and claimed that this would "stop the spread of the virus." About 2 weeks after, every kitchen staff member got sick with covid. These people don't use their heads. Absolutely awful. If you love your elders, don't stick them in this rotting hellhole. They also forced covid vaccinations on the employees with the threat of job termination.

Place is a jok. PT has no clue. They had emergency menus made up because the ran out of food!…read moreNobody here on weekends. Leaves my 98 year old mother in bed all day.

Kind, caring staff that always work exceptionally hard. Beautiful facility always kept sparkling…read moreclean beautiful grounds outside and great care provided by educated staff.

My mother was an independent living resident of the Avery Heights Community for several years. Her…read moremother was an Avery Heights Nursing Facility patient, as well. I was a longtime volunteer at Avery Heights. My mother had 2 stays in the rehab section of Avery Heights and on both occasions she received care that exceeded her family's expectations. The medical and support staffs were extremely competent, supportive, and caring. We are so appreciative of the care our mom received at this outstanding facility.

My mother has been there for a few years and has had a lot of problems with this facility. The…read moreheating breaks down a lot and it's especially bad when it is in winter. The building is old. Sometimes the air conditioning doesn't work well. The food used to be good but now it seems like a lot of it comes out of a can. With this corona pandemic everyone is confined to their rooms. It's been since March since anyone has been allowed to come out. This is house arrest and these people have not had anything to do or anyone to talk to. Their rooms are not that big either. The facility has 2 entrances and only one is open most of the time. It is on New Britain Ave and it has 4 lanes of traffic. It is almost impossible for anyone trying to take a left. I am waiting for the day when someone gets killed trying to do this, especially the seniors who still drive. It was an idiotic decision to close the entrance on Newington Ave where there are fewer cars going up and down the road. Some of the security guards have a reputation of being very rude. Parking at the facility is a total nightmare because there is very little of it. If you do find a spot you have to walk very far to get into the building. Don't think that the administrator there will care a lot about your opinion or your problems with this facility or with the staff. The rent there is very expensive and I would suggest to look elsewhere. There are a lot of empty rooms there and now you know why.

We all know rehab facilities aren't the best but Bride Brook was definitely better than many I've…read moreencountered. The rooms are a bit dated but the staff is friendly, especially Daniel who seemed to make it his job to be pleasant, friendly and fun. The PT department was very good also. If you or your loved one needs placement for rehab services, this is a decent, clean, pleasant smelling facility that does not have a "nursing home" feel.

Horrible facility. Food is abysmal and they don't follow what you put down for your menu anyway…read more Staff at the front don't wear masks correctly and are extremely rude. The staff wear their masks pulled down to their chins. Rooms are dirty and cleaning rarely happens. No support for those struggling with emotional distress.