I have been a patient of Dr. Timothy Seneker for over one year. I have found him to be both…read morecompetent and compassionate. During my appointments, I have asked many questions and his responses have been helpful and clear. I highly recommend the Family Health Center and their supportive staff.

The front desk lady was so rude and mean and not friendly at all the lady was young that register…read moreme was so rude and mean if she doesn't like her job she shouldnt be working up front

My grandma was there and every time the staff stole from her my aunt just replaced things (like…read morecell phones). A nurse said she tested positive for Covid and put her in the Covid wing and my aunt pushed it to find out that she had tested negative. They took her out of the Covid wing and she didn't contract it. If she'd been well cared for she would've died when she did, but she was not well cared for. I think it was slightly better than a cardboard box in an alley. I mean there was food. (I guess I'm still not over it. Horrible place. My mother would not have survived it in her 60s)

This is a nice rehabilitation facility in the river arts district in Asheville. Everyone I met on…read morethe team of nurses taking care of my mother seems compassionate and genuinely cares about the residents. It is an older facility but they are doing renovations to make improvements. My mother complains about the food and the attention a lot. The staff seem accommodating but also must adhere to the rules. It seems understaffed but so is healthcare everywhere.

I've been a patient at Our Family Doctor for many years. I have always been treated respectfully…read moreand listened to. The doctors, medical assistants, and front desk are always pleasant. Highly recommend.

First, I don't know what doctor's office that all the bad reviews visited but it surely wasn't, Our…read moreFamily Doctor. I have been a client for many years dealing with both minor and major health issues. Dr. Weizman is my primary doctor but I have seen some of the others in the practice. He is one of the best doctors in Asheville. He returns every call or email I send within the same day. Most times it is after office hours but he DOES return your calls. Never had any problems making appointments. The Front Desk folks are top notch. If they can't get me in that day, they easily set me up for the next day. The nurses, PA's, lab crew and everyone in the office has always been quite good at their jobs. They answer all of my many questions and concerns and also relay them to my doctor if he needs to follow-up. I'm never rushed through any part of my appointment. Dr. Weizman will review your lab work, his recommendations or records from my other doctors. I never leave feeling confused or concerned about my health. These are the people you want taking care of you when you're not feeling too good. I highly recommend the whole practice if you need them.

Amazing staff and experience! Moved all of my care here from Mission. Highly recommend this place…read moreto anyone who wants personal medical care and practical advice.Thank you

I went in for a preventative annual and discussed a cyst on my wrist, nothing was done to it, only…read moretalked to my provider about it. A YEAR LATER they billed me an office visit code and an additional higher level visit that my insurance wouldn't cover. When I called them to ask for them to re-file they were uncooperative and rude. I specifically went here because I wanted to have a smaller office where I felt cared about, but clearly they are only out for money. I will not be returning.

I have been a patient of Dr Rennard for years and years. When he is not available I am able to…read morequickly get in touch with the on call Dr and get the help I need. Although I rarely use the on call, it is phenomenal. These Doctors truly care about their patients and Dr Rennard is genuinely interested in me and my family. HE listens and answers my questions and he has a very very good "bedside" manner. HE has encouraged me in my health in ways no other physician has taken the time to do. I think this practice is a gem in WNC. So thankful for them.

Dr Bailes and ?alisha are wonderful Great personal care and…read moreresponses I felt well cared for in our new to Asheville experience

My doctor of many years retired and I was assigned to a PA who said that my care would be a "team…read moreapproach " now. I went into review my latest bone density with her, which was fine but I was expecting a discussion on new treatment option after I had completed two years of medication prescribed by my original doctor. When this PA called me back, I was told ask my primary care or my OB/GYN for further treatment options. she proceeded to tell my to stop taking a medication that I wasn't taking at all and then talked about my diagnosis which was also wrong. it was so obvious to me that she had not even read my chart before she called! I absolutely do NOT feel confident that my osteoporosis would be treated properly with this approach. Could it be a cutback of Medicare patients??

Dr Ellison smith is a wonderful doctor. He and his staff goes above and beyond. Only thing I…read moredislike is the lady that draws blood. She can be pretty rude.

Great small practice. Family friendly and family friendly oriented. You're treated like a patient…read morenot a number.

Great quality , very clean and good experience. Regular check up . Staff and Dr.s were amazing.read more

My aunt recently completed a short term stay at the Lodge at Mills River following a brief…read morehospitalization. Every staff member our family has interacted with has been friendly, gracious, and caring, starting with Mr. Peters who consistently greets everyone with a smile and a helping hand when they walk in the door. The nursing staff are phenomenal! I have to thank Nurse Cynthia and the Medical Director, Dr. Russell, who helped us get my aunt settled in on Day One. Amanda and Eva have diligently followed up to make sure that my aunt, who requires extensive medical services, always gets the best possible care. Her nurses, including Elizabeth, Marco, Carole, Sean, Mallory, Julia, Olivia, Mike, and Sierra (I'm sure I'm leaving someone out, and I apologize!) are always kind, gentle, professional, and accommodating. They go out of their way to make sure she is happy and comfortable. I just can't say enough about the consistently excellent level of care. My aunt received Speech, OT, and PT services that were specifically designed to meet her individually prescribed goals. My aunt participated in determining what her goals would be in a way that honored and respected her agency. Her progress was regularly measured and shared with her as well as the family. We would like to thank her therapists Nicole, Brook, Katie, Kate, Julie, and Sam (again I'm sure I'm unintentionally leaving someone out!) for all their hard work and for always going the extra mile to meet my aunt's needs, including procuring specific equipment to help her meet her goals. The therapists work together seamlessly to provide excellent support every day, including weekends. The nutrition services at the Lodge are excellent and personalized. Individual requests are not only tolerated but encouraged. The office staff at the lodge know and care about each patient individually. Susan and Shannon have patiently answered all of the family's questions and concerns as my aunt has recently transitioned from short term care to long term care due to her condition. And finally, our enduring gratitude goes out to Courtney, the utterly amazing social worker at the Lodge, who deeply cares for each patient, coordinates services, answers so many questions with grace and patience, and thinks outside of the box to help patients like my aunt live the most fulfilling life possible in difficult circumstances and with attention to dignity.

I am writing this review to warn others about the deeply troubling care my mother received at The…read moreLodge at Mills River. What she endured during her stay was not merely substandard -- it was a failure of basic human dignity that no patient should ever experience. My mother was admitted with a fractured pelvis, a serious and painful injury requiring careful, attentive care. Instead, pain management was grossly inadequate -- her suffering was never brought under control, and she was left in visible, prolonged distress. The facility does not provide patients with catheters despite limited mobility, leaving her lying for hours at a time in her own urine and excrement. This alone is a profound failure of basic nursing care. This is done to encourage patients to get out of bed, one staff member told me. When staff finally did attend to her, the handling of her body was alarmingly awkward. During cleaning, they moved her from side to side applying direct pressure to her fractured pelvis -- causing her tremendous, unnecessary pain. Whether this was due to a lack of training or simple carelessness, it is completely unacceptable for a patient with a known pelvic fracture. The environment itself was deeply distressing. A patient in an adjacent room could be heard repeatedly crying out "help me" -- for an extended period -- with no response whatsoever from staff. That sound will stay with me. It was not an isolated moment; it reflected the culture of neglect that seemed to permeate this facility. The attitude of much of the staff compounded everything. Several wore permanent scowls and did not mask their resentment when asked to respond to my mother's needs. Compassion and patience -- the very foundation of caregiving -- is in short supply when your job is driven by the numbers. I would urge anyone considering The Lodge at Mills River for a loved one to look elsewhere. Families trust these facilities with the people they love most, often at their most vulnerable. That trust was utterly broken here.