We used Cappy's to care for my mother, and I truly could not have asked for a better company. The…read moreteam was compassionate, professional, and treated her with such kindness and respect. Knowing she was in such caring hands gave our family real peace of mind.

From the owner: "A lifetime friend, helping you age in place." We are a…read moresmall, family owned agency whose founders have served the communities of Western North Carolina for years providing care to patients who require long term care and rehabilitation. We have been on the opposite side of caregiving as our loved ones were placed into facilities. Our family members could no longer independently care for themselves or meet their personal needs. We decided to start our own agency to ensure individuals and their families will have the option to receive care in the comfort of their own home. The owners of Cappy’s have worked in various assisted living settings in Henderson and Transylvania County. The husband and wife duo have taken WNC by storm over the years. Both started working on the floor as PCA’s, then obtaining their Medication Technician through the state of North Carolina, getting promoted to supervisors, to Care managers.

This is in regard to Dr. Ann Smith, I'd say the best doctor experience I have had…read more Due to change in my Insurance I was hesitant to find another Doctor (after having the same primary care physician for 12 years). It actually was a blessing in disguise when I found Dr. Ann Smith with Apple Valley Family Medicine! I was happily surprised when I met her, very knowledgeable, personable and she took time to thoroughly answer my questions and concerns, I didn't feel rushed as I always had at my previous Doctor. I have been experiencing joint pain in my knees and ankles for the last few years, Dr. Smith recommended a treatment plan and said I'd feel better in two weeks and I did and do. I am very grateful, previous Dr. just told me it was my age (54), a kind of get used to it answer. Needless to say, 5 stars to Dr. Smith and the Office environment was great as well.

Dr.Gardner is the best physician I've ever had. Sometimes I have to wait, but that's because he…read morespends as much time with you as needed. You can't have it both ways... If you want a dr to spend time really listening to you, & sussing out your medical issues, then you have to accept an occasional wait because that's also what he's doing with the patient that came before you. In a hurried world where many Dr's grab their prescription pads and barely listen before diagnosing and treating you, Dr.Gardner is a real find. I've been coming here for approximately 13 years, and he's always hit the nail on the head. Plus he has a lovely bedside personality, a sory of Zen calm demeanor, super intelligent, and smiles a lot. Mostly I appreciate his deductive skills, how he works all the clues I provide into a diagnosis, and then a plan. The office is clean and the front staff friendly. Free parking in the lot downstairs. An elevator to his office shuttles those with mobility problems. On the few occasions I've needed a same day appt, it was arranged by Cathy at the front desk, with a simple phone call from me. On weekends the dr is available on call, or his "call partner" is available. My understanding is that he is not taking new patients (but has partners who will). I assume he got too popular. However, I emailed him to ask if he would do me the favor of seeing my parents - who had recently relocated to the area and needed a dr- and he not only squeezed them in to his packed roster, but continued to see my mom weekly for a while (until she needed to graduate to higher and higher level specialists). Dr. Gardner is still all 3 of our's primary care physician though. I feel lucky to have blindly picked him out on the insurance website.

My midwife suggested I order my breast pump through Aeroflow, stating that it's seamless and that…read morethey handle all insurance aspects. She was completely correct! For my last pregnancy, I went with a different company (as suggested by my insurance) and it was a bit more involved. That company also did not plan to send out the pump until closer to my due date. Unfortunately, my son arrived 6 weeks early. The company had to rush order my pump, but in the meantime, I had to rent one at a cost to me. I knew I wanted the Spectra S1 this time simply due to it having the battery pack feature. I understood there would be an upcharge. I was able to pay it online using my credit card. I filled out a brief online form on Aeroflow's website, received a confirmation email shortly thereafter, and then received an email correspondence (and phone call) from a rep, Dana, the next day. It was simply to say that they were awaiting an Rx from my midwife's office. Aeroflow took care of EVERYTHING. I didn't talk to the rep once. I received a tracking # via email. My pump arrived today - 10 days (including weekends and the Thanksgiving holiday) after I filled out the form online! It also arrived 1 day earlier than projected AND on the day we had a blizzard warning/closed schools and businesses of all things. Pretty awesome! I'm not due for another 14 weeks, and I'm relieved that I have my new pump well before my due date! I highly recommend Aeroflow for ordering breast pumps!

They keep billing the wrong insurance company and I have updated the address 6 times in the last 8…read moremonths. I was also told by my insurance company that they would pay the full amount on a machine and told Aeroflow to bill the whole amount and they would get paid. They instead billed by month and to the wrong address. I finally gave up and paid the money and will try and return the rental machine. Do not do business with them unless you like chasing companies for what you want. I don't have time

My doctor suggested Pisgah Manor, in Candler, for my 3 week in house rehab after a fall dislocated…read moremy shoulder and hurt my back. As they wheeled me through the door, in a wheelchair, I noticed that the facility was almost brand new.... I think. Everything was clean and shining. All the staff had wonderful smiles on their faces and I knew this was my happy home for the next 3 weeks. The food was excellent especially if you're a fan of southern cooking; however, if you're a northerner like me, they will accommodate you for each meal. But the southern flare was so good, I went in a northerner and left 3 weeks later a southerner. Anyway, I had physical therapy 5 hours a week (M-F) and occupational therapy 5 hours a week (M-F). My PT and my OT people were fantastic. They worked with me to give me the maximum benefit in my rehabilitation. I felt myself getting stronger everyday. The nursing staff worked very hard to bring me the maximum comfort, provide my meds in a timely fashion, and yet those hard working nurses always had a smile for me all the time. My doctors recommendation of this facility was, without a doubt, the right place for me. I came in a wheelchair and 3 weeks later I danced out the door.

From the owner: Pisgah Manor, located on the scenic campus of Pisgah Valley Retirement Community in Candler, North…read moreCarolina, provides comprehensive short‑term rehabilitation, skilled nursing care, long‑term care, hospice care, palliative care and respite services. Our senior care community offers high‑quality clinical support in a peaceful mountain setting. Upon arrival, residents receive a personalized, person‑centered care plan designed to support recovery, improve strength and reduce hospital readmissions, with medical services available for secondary conditions.