Very nice care facility. The staff here are warm and caring, and the services here run very…read moresmoothly. The food is pretty amazing, they serve some really good meals that keep the residents interested.

This is an ALF run by Hunt Company out of Blacksburg VA. Have had satisfactory experience with my…read moreparent there and would recommend it undergoing the decision with a parent at this point in life.

My mother has been a resident at Carolina Reserve at Laurel Park since December of 2017. She is 91,…read moreis wheelchair-bound and suffers from dementia. At Carolina Reserve at Laurel Park they make a significant effort to ensure that all residents participate to the extent of their ability and desire in Social life and activities. My mother eats lunch and dinner in the dining hall with her own social cohort, women who care for her. The facility is open, bright and clean. They have an RN on staff each shift and the CNAs are professional, courteous and considerate of the specific mental and physical challenges to each resident. The full-time activity Director puts tremendous thought into planning activities for the residents with resident feedback and with consideration of their specific personalities and needs. Live music is routine at Carolina Reserve at Laurel Park with local soloists and bands making appearances. Music also appears to be the connection for some of the families with members there and Carolina Reserve at Laurel Park has hosted several open air concerts and barbecues in the last year, with at least one in the half year since my mother moved in. They have a beauty salon with multiple chairs (an important social setting for many elderly women like my mother) and a stylist who visits on Tuesdays and Fridays. There are shopping excursions and special outings on a regular basis so that residents have an opportunity to go out into the world and experience a greater sense of independence and a broader sense of and connection to place. They possess a wheelchair accessible van with several rows of seats and a number of the staff are trained in transport. Carolina Reserve at Laurel Park also takes full responsibility for ensuring that residents are taken to all medical appointments and they oversee the scheduling and follow-ups as well. Doctors Making House Calls has a Physicians Assistant who makes weekly rounds to Carolina Reserve at Laurel Park if you establish your family member as a patient and you can schedule, message, receive updates and have access to all of the clinical notes via their database interface. There is also a doctor who specializes in dementia and Alzheimers who visits monthly if you care to contract with him. There are also monthly visits by a local audiologist and hearing aid supplier who you can contract with who will service residents' hearing aids. Pardee Hospital is also a 4 minute drive and a 2 minute ambulance ride away, something that I am particularly grateful for. Carolina Reserve's intensive memory care facility is also right across the street, so the changing needs of your family member can be accommodated for within their system locally. My experience with the delivery of medications and adherence to doctor's orders by staff at Carolina Reserve at Laurel Park is excellent. I have experienced no lag between submission of a doctor's order and it's enactment, except where availability of a new prescription is concerned. This may take half a day to implement. The nursing and CNA staff are also highly observant and will report their concerns about changes in residents' conditions and their reactions to new medications. They deliver highly personalized care. If I were to fault them for anything it would be for what is the perennial subject of complaint in all institutions world-wide, and that is that the food on the plate doesn't necessarily match what's advertised. Like any institutional cafeteria there are stringent budgets to work with while managing lots of perishable goods and a set number of diners with a limited choice of alternatives, all having to be adjusted for the medical idiosyncrasies of the venue. Due to this a reliance on frozen and canned products is high while the utilization of fresh produce, though accommodated, is minimal. I view this as a budgetary matter as management has put attention and effort into improving the overall kitchen staff and facilities. Having worked in the produce industry locally I know that other facilities have managed to incorporate fresh and seasonal produce into the planned menus of their nutritionists. It does take a high degree of coordination and planning. It would help if the facility utilized a trusted local produce dealer with regular runs to Charlotte and Atlanta markets whose market intelligence their nutritionist could use to better plan menus around on the tight budgets they have. This would go a long way to making Carolina Reserve at Laurel Park's actual menus match the advertised dining experience. That's it. The place is great. I'm thankful for it every day.

Amazing place!!! I volunteer here often and it is great. Employees and residents are so nice!!!…read moreThey make you feel at home!

The nine days I spent at Foothills went by very quickly. Therapists were encouraging and caring…read more Meals were delicious whether delivered to the room or eaten in the dining room. Activities provided group interactions. Foothills provided an enjoyable family atmosphere.

My grandma was there and every time the staff stole from her my aunt just replaced things (like…read morecell phones). A nurse said she tested positive for Covid and put her in the Covid wing and my aunt pushed it to find out that she had tested negative. They took her out of the Covid wing and she didn't contract it. If she'd been well cared for she would've died when she did, but she was not well cared for. I think it was slightly better than a cardboard box in an alley. I mean there was food. (I guess I'm still not over it. Horrible place. My mother would not have survived it in her 60s)

This is a nice rehabilitation facility in the river arts district in Asheville. Everyone I met on…read morethe team of nurses taking care of my mother seems compassionate and genuinely cares about the residents. It is an older facility but they are doing renovations to make improvements. My mother complains about the food and the attention a lot. The staff seem accommodating but also must adhere to the rules. It seems understaffed but so is healthcare everywhere.

Came to visit my step brother who is a resident of Manna Acute Care Facility. I am from out of town…read moreso my review is of my experience for two days of visits. The building is a bit older but is kept up fairly well. The smells of a care home are present but not as strong as some other care facilities that I have been to due to the staff always cleaning. The staff are wonderful and friendly and seem to take great care of their residents. Two people particularly stood out from my visit, Candice who was very friendly and was the one of the primary nurses assigned to my step brother's area. He required a lot of attention and Candice was always very polite and patient and assisted my stepbrother as best as she could. We also met Cam who was also very friendly and seems to genuinely care for the residents. He always had a smile on his face and would give a smile to residents as he passed by them. He told me he loved his job and that he genuinely cared for the residents. It showed watching him work for 2 days during my visits. I rarely post reviews but because I was pleasantly surprised at how awesome this place was, I thought I would write a review to let people know of my awesome experience at Manna Acute Care in Pickens, SC.

This place doesn't even deserve ONE star. It's the biggest shit hole. My grandmother just left…read moreTODAY. Was told she could walk. NOPE. She's been there for almost two months... what have yall been doing??? Just chomping it up and playing monopoly????? We Came home I mean was she even in rehab and doing therapy?????? Or did you just lay her there in the bed all day????? Not only did you send her home like this. She was severely dehydrated and she told us she asked for water all day yesterday and you failed to bring it to her..She said the care there was awful and everytime we went and spoke to anyone about it we were told it got handled or they don't know what we were talking about-- so she is back in the hospital today.....now let's talk about the facility it smells like the back end of a horse...people in wheel chairs rolling around with their pee bags so full it's spilling on the floor. It's AWFUL. When I say I wouldn't let my dog stay here- I wouldn't. I seriously wouldn't even store barn animals here. I mean just walk in the front doors of this place it's like an adult playground. You have to literally go around a maze of elderly people in wheelchairs chairs to get through the front desk and door and don't forget hold your nose or you'll pass out from the strong smell of piss as you pass through the hallway to make your way to the back to see your family who is in rehab who is clearly not even in rehab they just sit back there in bed...Take your review for yourself once you walk in I mean I literally don't even have to say anything. Oh and by the way they sent us home with someone else's paper work. So that's a HIPAA VIOLATION. They called us wanting us to bring it back up there and so that means we went home with ZERO paperwork for our patient. THINK TWICE BEFORE TAKING YOUR LOVED ONE HERE! I cannot believe we had her there. I honestly will never forgive myself for having her here and I don't know how any of those people that work there even sleep at night. Don't even bother leaving a phone number or commenting back below your sorry or thanking me for my review because you weren't worried about when we were there. This review right here is for all the people who google this place who may want to look into for there loved one it's not for a call back or to hear from you trust me I already know that goes no where with yall.

This is a truly amazing facility who provides great care for their residents. They are so creative…read moreand dedicated to finding great ways to bringing them joy! Ever since my mom passed away from Alzheimer's / Dementia and I spent some special time with her at her own nursing home back in Iowa, I really wanted to find a local facility to volunteer to pay forward all the wonderful love and care my mom received from hers. Thankfully, I was able to connect with one of the incredible staff at The Oaks and Sweeten Creek and she arranged for my family to come monthly to volunteer and bring some joy to the residents there. My 9 year old son is a pianist and he plays music for them. There were a variety of residents in attendance and it was clear that music is such a universal language. My daughter is a great artist and she will be joining us next month to create drawings for the residents. We also own a small farm and will plan to bring cuddly farm animals to visit with them as well. I feel so fortunate and grateful to live in such a wonderful community with opportunities like this to teach our children creative ways to volunteer their time! The residents are all so lovely and the staff is clearly loving and so dedicated to them in their care.

My Mom stayed there for 12 days while waiting on another nursing home to open back up. It cost us…read more$3312.00 plus they charged us $117.20 for medicine copay. A lot of these were for more than 12 days worth but, none was forwarded to the other Health& Retirement Home and we did not receive them back. Also we took 4 full outfits in and 7 night gowns with her name in them. When we arrived at the new Home she had 1-1/2 of the outfits and only 2 summer night gowns. I have asked them about this and the only thing they did was give me $50.00 towards new. Which I have spent over $250.00 to replace so that she had some clothes to put on. I would not take anyone there unless you have a large some of money to blow. I must say most of the Nurses and CNA where very nice to my Mom during the stay. A very concerned person towards the older people that have to go thru this and there families.

This SNF should be renamed CAMP AUSCHWITZ, as not only my mother that had been diagnosed with…read moreALZHEIMER'S DEMENTIA only 9 months prior and was fine with taking all her normal medication for high BP and Cholesterol, but then after moving here to Haywood County, NC. on October 27, 2020.Are new doctor, Steven S. Crider, MD had lied and made several false claims and documented entirely false reports on my own medical records, since we both attended to the same doctor / PCP, since my mother had been unable to drive since 2010, due to visual impairment from being diagnosed with progressive macular degeneration. The staff had continuously doped my mother with both high levels of narcotics and antipsychotic, which was 100% unnecessary! They basically stuck my mother into a darkroom with a terminally ill patient on life support and left my mother is a comatose state leaving her unable to feed or eat by herself and per the staff they never saw my mother outside of her room like for the cafeteria or activities! The Administration is extremely rude and made so inconvenient to even make any visits to see my mother or even allow my mothers family to call her by phone! Their excuse was COVID-19 back in 2021. My mother died at this MVSNF / facility from COMPLETE STARVATION and left doped up every 4 hours or PRN! My poor 90 y/o mother ended up at this MVSNF, since JUNE 2021 due to the FOUR SEASONS HOSPICE AGENCY's Nursing staff refused to believe me when I had called multiple times as my mother could NOT eat or drink without aspirating and then the weekend ON-CALL RN's would simply administer more doses or morphine sulfate and mix it in a syringe with HALDOL, a psychotic given for anti psychotic symptom of paranoid schizophrenia, where in SNF, they give this drug to patients that display harm to themselves or others! My mother had NEVER displayed any need for this medication and she was NEVER paranoid or any threat to anyone and has a strong will to LIVE. I have worked as a LPTA Licensed PHYSICAL THERAPY ASSISTANT since 1997 and as a FF / EMT / PARAMEDIC since 1989. I have worked as an Independent contractor at over 150 or more SNF throughout 3 counties in South Florida and have seen multiple RED FLAGS in this industry, but this MVSNF deserves a BLACK FLAG, as they have many other patient's, whom I've either contacted or they had contacted me with similar horror stories involving the Hospice Staff at MVSNF. I plan to go on a NATIONAL POD CAST to address my mother's issues with both HOSPICE and this MVSNF aka CAMP AUSCHWITZ, as if you have a loved one younger or old, this place will definitely EUTHANIZE them and they will be gone like my mother within 52 days or less. One elderly man had contacted me to tell me his much younger wife was only 64 and had surgery to have her gall bladder removed (Cholesectomy) and she died within 4 weeks only 30 days from being drugged and starved to death! I wish the State of NC would shut down this incompetent MVSNF and the Adminsitration will do all they can with false accusations and make fabricated statements against you, the patient's family. RUN, RUN, RUN AWAY from this place and If you truly LOVE your loved one avoid HOSPICE in HAYWOOD COUNTY!

Very nice place! My dad was at MVNR several months ago for a short stay. It is very clean and…read morecheerful. Nurses came by often.The rooms had private baths, were spacious, and had lots of light. There were many common rooms to hang out in if a patient wants to see different scenery. I saw an activity room, cafeteria, a room with fish and birds (!), bright patios. There was an area with comfy chairs, TV, and a "café"- a breakfast bar, a snack machine with oldish snacks, and possibly a small table or two. And puzzles, of course! You can get magazines, too. Rehab is on site. It is easy to get lost the first few times you visit, so memorize a landmark. Or buildingmark, if you will. My dad complained about the food, but when I looked at his meal, it looked fine. It was a full meal. Not the best, but not horrific, either. I am not sure if diet restrictions are handled to a T at this place, so inquire if you are concerned. Just keep that piece of chocolate for your loved one in your pocket while doing so! One thing that bothered me was the lack of chairs for visitors in patients' rooms. There was only one chair in the whole room. It is a comfortable chair, so no worries. It is for the patient, and not visitors. I am glad it is there. It's just that standing can be awkward at times, especially when you are looming over someone that used to play Air Force soccer and now can only walk a few steps before becoming exhausted due to the predilection for cigarettes that former Eastern Bloc residents have. Or had. You need a numerical passcode to get in. Very safe for the residents, so "yay" for that, but if you have the expired one, well, pray that someone will end their visit soon. We had the wrong code, we called the number as stated on the front door, no one ever picked up; we knocked, we called my dad in order to send someone to the front door- alas, those aforementioned actions were for naught. A leaving visitor will eventually grant you access. Be quick, some visitors could care less about your plight. MVNR is nestled off a side, side street. It is very nearby to residential houses, so it is easy to miss. It is not far off of the main drag in Maggie Valley. The outside views are beautiful, and the inside support is caring. I trust this place, and I hope that others will, too.

Back in 2018 December my mother who is 93 years old and I've been living on around had three major…read moreheart attacks when she got out of the hospital she could not go back to her apartment where she had been living for over 30 years so I was faced with the task of trying to find somewhere to put her somewhere up in North Carolina that I knew told me that there was a place called Fleshers and that they were really good so I checked into it I put my mother in there and for the first couple months she was a little depressed because everything that she had known as her life was gone as well as her independence. But the staff with her persistence took very good care of her all the CNA's don , Chris and Natalie and the nursing staff Carolyn and the others were really great after a couple of months she started going and doing crafts playing bingo and other card games and she really starting to have a lot of fun everybody from the owners who are very nice ladies all three of them , The director of admissions Elaine Spielberg the two ladies in the financial office Betty and Renee , All great and caring people I would highly suggest if you have somewhere you have to put your loved ones Fleshers would be the place thanks to all the staff and everybody that made my mom's last days bearable thank you so much I love all of you

We had a friend that we take care of at Fleshers and he had to go to the hospital for adjustment of…read morehe's meds as they were too strong for him and he was combative.At the hospital he was very calm and approachable and caused no problems after the first couple of days.When he went back to Fleshers they,again,told us he was combative and they would have to send him to a nursing home with a locked ward.They sent him to a nursing home about 27 miles from our home and did not request he be placed on a locked ward.Since he has been at this nursing home he has been very calm and has caused no problems.When he was sent to the new facility all of his belongings did not go with him and we had to go to Fleshers to get them.We then took those belongings to him at the new facility and found the now foam overlay for his bed that he had not slept on more that 10 nights had turned into a different overlay that had obviously been slept on many nights and was not clean.We know that was not his overlay because the one we got him had his name on it and was white.The one we got from Fleshers was grey.We feel Fleshers was dishonest with us about his need to be placed on a locked ward and then not asking for that at the new facility.The social worker at the new facility told us Fleshers had not requested a locked ward.We will not have any more dealings with Fleshers as we feel they canot be trusted to tell us the truth!

I worked for CVMS years ago, when they first opened. I worked with them for a few years and as…read moreemployers they are absolutely phenomenal!!! 12 years ago I became 100% disabled and it was more than my husband could handle, so I automatically went on to CAP services and chose CVMS to handle my in-home care. I have received nothing but quality services in the last 12 years. They are a family owned company and treat everyone as family too. Ken and Tim Clark are brothers who own and run the business. They provide transportation and are the best in business for it! I have had a handful of CNA's over the years that are the best of the best!!! I have never had a problem with my services of any kind. I trust CVMS with my life and limbs lol 10/10 recommend!!! Their office staff is just as friendly and helpful as well.

From the owner: Welcome to Catawba Valley Medical Services, your Morganton, NC, headquarters for in-home health…read morecare and senior care services. For the last 16 years, our highly experienced staff members have been caring for disabled adults in the comfort and security of their own homes, and also providing senior care service to help provide the quality of life our clients prefer. If you or a family member could benefit from our senior care services, call us today for a free informational consultation. You'll be glad you did!

Jake has shown me continual exercises that are helping me walk, strengthen my body and not be as…read morefearful of my balance and falling. Their easy to navigate website lists all the exercises and shows me as reminders. I'm able to breathe a little better and have gained confidence in balance and strength building for my lower body. I am so grateful to Jake. he's a calm settling influence in my life now. Have a ways to go. My commitment to his teaching due to great respect for his guidance, knowledge and patient care is a new chapter for me. Thank you Jake!

Excellent care by therapist; all staff very professional. Very clean facility. Therapy has gone…read morevery well.