I recently had a lab draw from this mobile phlebotomist in my home. It was very convenient. After the person left my home, I found a full vial of blood on my floor. She had set it down and then forgotten it. Accidents happen, it was no problem. The problem I experienced was with the (lack of) follow-up. I quickly called her mobile number and left a voicemail. The next day the office called me back and said they would pick up the vial. They did not show up. And sure enough, when I got my lab report back from the lab, they could not perform 4 tests because the samples were not sent in. I tried calling the office back and once again had to leave a voicemail. Two days later I got a call back, but I missed the call and another voicemail was left. I have tried to call them 2 additional times, but no one ever answers and I am not getting call backs. At this point I am going to have to go to the lab and get another draw completed. I had to pay out of pocket for this "convenience" and now have to go to the lab anyways. I will never use this service again. read more