This was the biggest construction project we've ever done - and it was the smoothest experience…read more From the start Chris, the owner, gave us the most realistic overview of the timeline and total costs - without selling it or sugar coating, so we were going in totally prepared, no surprises. He wasn't kidding when he said we had to start permitting process in summer 2025 to open in time for Memorial Day weekend 2026 either - getting construction permit processed was the biggest wait. Now we opened just in time for summer - and she's a beauty! Pool Boss team coordinated the whole project from start to finish - the designer Michael helped us get the plans and measurements exactly right, even taking into consideration our future addition plans for the property. Tina filed and coordinated a million permit forms for us. Matt & Dan were very patient helping us figure out the on-sight restrictions. The construction itself was very quick and fun to watch (the digging was done with surgical precision!). Special thank you to Joanna for very clear communication throughout! The scheduling and ongoing notifications to keep us apprised of the progress were very helpful! We went with PB's recommended contractors - JBJ for electric (super professional - and again, helped us run everything with future construction projects in mind), and United Stamped Concrete for landscaping (Felipe's team did a phenomenal job with out stamped concrete patio and grading, great attention to detail). The orientation with Eduardo was super clear - we've never operated a pool and he patiently explained every single detail about the equipment and maintenance. The equipment can be controlled from an app too - very convenient and we are looking forward to Tyler making it even smarter. :) Thank you so much! It was a very big (HUGE) decision for us - but we are so happy we trusted you. Our three kids are having the time of their life - this pool brings us so much joy already!! P.S. We went for the Crystal Quartz liner - so pretty, as if you you're in the South of France!!!

All good very nice job the quality was excellent value was great for what the did! Looks like a…read morebrand new pool if we need we would call them again thanks for your service and time

Claimed we needed a new liner, then that we needed a new pump, and the job would take 2 days…read more Overcharged us, took 8 days to complete work, and then never responded to us once things started to go wrong with the pool liner. Do not work with this company.

From the owner: Transforming pools, elevating backyards. • Expert…read morerenovations & resurfacing. Text us for a free quote!

Being a new pool owner without any guidance from the pool installer I ran into an issue with algae…read more I ran to the local pool store but they were out of stock on a main item that was needed; a manual vacuum. I ended up returning all the items and calling EC pool and Spa Service. They arrived quickly and let me know the algae was excessive but I did not break the pool. It was treated and they returned promptly to finish the treatment and all is good. Polite and helpful with any questions you have about the chemicals, water or any of that.

I got a price from him in the fall of 2024. In March of 2025 I told him i wanted to do the pool…read more He went by and took the measurements again made sure that he knew everything he would need and told me he would do it. I realized it would be priced a little bit higher because it was a lot of damage done over the winter to the pool. I kept waiting and waiting and texting them about every 2 weeks till I find out when he would give me the final price and when he could do it. It's now the end of June and I had the pool ripped out because I was tired of playing The Game. Never trust this man, he's not a man of his word. Never use him that's all I can tell you. As more people use the internet guys like this won't have a business anymore.

I would classify this business as a scam. Used Erik a few times for one off maintenance (should…read morehave stopped there since he never showed when he said he would) and then went into an annual contract where he was supposed to come once a month. Paid upfront flor the year, he came once, never came again and stopped responding to texts and calls. That's right...took our money for the entire year and ran. I'm shocked no one has taken him to court for breech of contract. I'm clearly not the only one who has paid him and not received the product or service.

I've been working with Eric for about a year and a half now, and I even have his first review to…read moreshow how our relationship started. Eric is experienced and generally knows what he's doing. His pricing is also more competitive than most. However, actually getting consistent service from him has been a challenge. Our communication has been rocky from the start, largely because Eric is extremely unorganized. He's often messy with scheduling, and there have been multiple times when we agreed on a visit to a property, and he simply didn't show up--without any notice, and with no response to calls or texts. Another major issue is his temperament. He has a short fuse, and when he believes he's right, he resorts to aggressive language and constant cursing. Even when I prove him wrong and he briefly apologizes, the same behavior returns the next day. I've continued giving Eric business out of patience and understanding for his situation. I've kept him busy and even referred multiple clients to him, which brought him more work. But the last incident was the final straw. He failed to show up at my personal home for four consecutive weeks, despite our agreement for weekly visits every Thursday. As a result, I and my guests couldn't use the pool and hot tub multiple times. He promised to come the following day (Friday), apologized, and then still didn't show up. The final time I followed up, he replied with, "No, we are clearly not coming in the rain. Seriously?" -- without even a proper notice or attempt to reschedule. This level of unreliability and disrespect is unacceptable, especially after all the work and referrals I've given him. I've been patient long enough, but I can no longer tolerate this kind of behavior.

Monir, seemed like a very nice young man. I hired him to give a young person a chance to build…read moretheir business. I gave him $2,900. He nevr delivered my liner and kept making excuses. It's off to small claims court. No integrity, self respect or consideration for stealing someones hard earned money.

Do not, I repeat DO NOT hire this company. The one start review is one star too many. He hires…read morepeople who are clueless, is completely unresponsive and untrustworthy. Run fast the other way.

Susan did an incredible job opening my pool! Unlike my last pool guy who just took the cover off…read moreand left, Susan went above and beyond. I really appreciate her attentiveness--she even texted later to confirm that the chemicals she added were working properly. It's clear she treats her customers' pools as if they were her own, and she always comes fully prepared for whatever the pool needs. Highly recommend!

Susan got back to me very quickly. I provided a couple of pictures received a fair price…read more communication was . got the pool drained quickly