Originally went to Naso because of his stellar reviews. Spoke on the phone and was very impressed…read morewith Ed. Booked a pool opening, paid in advance, and was looking for valet service as well. However, we simply did not click. What started as a miscommunication on the timing of his visit to open the pool, moved on to Ed accusing me of being passive aggressive in my communication (which he does not tolerate), and ended up with Ed accusing me of defrauding Naso Pools, by not checking a box on his webform. My feeling was that it was not a big deal he would charge me for all services rendered. He had my card data. Very odd escalation.....I was good until the defrauding comment came up. After out back and forth, we agreed that we would not be a good mix, agreed that we would go our own ways, with Naso refunding the thousand dollar plus payment I had made in advance. Almost a month later and no refund in sight, and have filed a dispute with Bank of America. I have no clue about the quality of his service, was fine with moving on, but I am not happy about having to have to dispute the charge. May take a month or two but I will get the money back, but that does not change someone trying to charge you for services never provided. Read Ed's counter; lots of analysis for calling just to find out if he was going to show. His planner that Naso specified an all day appointment, no other communication, no prior visit to confirm the scope of work. I see no problem asking for a clarification. Upon him informing me I missef a box, I told him repeatedly charge me for all required serices....and that the opening might identify other work which may need to be performed. I do nor understand why that's a big deal. Certainly not defrauding someone. We have found a great pool service company that's will to just bill me for services rendered. No stress no unnecessary bs. Ed's review gets personal, sticking to facts Mr Naso is taking money for services he did not render. Draw your own conclusions.

Ed and his team are nothing less than awesome! Extremely professional, knowledgeable, and honest!…read more The pool was neglected by the previous owner, Naso Pool came by and brought the swamp that was there back to life, turning it into a beautiful oasis once again with phenomenal turn around time with full integrity. Honestly, if I can give more than 10 stars, I would! I highly recommend Naso for all your pool needs.

After 13 years of being unattended, GIRON POOL SERVICES…read morecompleted a massive recovery of a once beautiful pool. The owner, BYRON, and his crew worked tirelessly through a very long day. In the end, my pool was opened and chemicals were applied. The area was hand weeded and overgrowth was cut back. Entire area was power washed including pavers, fence, walkway and pool cover. The paver area was resanded. Byron, inspected and cleaned the filter, as well as inspected the heater. He provided me with his expertise with regards to future operation of the pool. He had his very hard working, extremely polite workers also clean my front walk and front of house which was not included but he has an eye for detail and perfection. I am so very grateful for his knowledge, professionalism but in the end, his kindness. The world sure needs more BYRONS and GIRON POOL SERVICES. Thank you Sir, for your outstanding service.

I can't say enough about the great service I have received from Byron & his crew at Giron Pool…read moreService. Byron is always available to answer any questions & is quick in resolving any issues that arise. My pool opening went very smooth & staff members are professionals that know what they are doing.

I've been a pool owner for over 25 years We have gone…read morethrough about 14 different companies. It has taken over 25 years to find an honest and truly KNOWLEDGEABLE pool service company that didn't charge me for unnecessary services. My pool heater stopped working in early July, Our then, former service company checked it out and said it was a leaking core therefore the whole heater needed to be replaced. 2nd opinion from a nationally recognized company said the same. Vision Pools was recommended by the heater manufacturer as a good service company in my area. They told me that their experience with Vision is always a good one. They came out assessing the problem and made a Simple repair after confirming that the heater was NOT leaking. Vision Pools wants to keep a client forever and to do this they do the right thing. A good philosophy. The service men are very nice and knowledgeable The owner, Keith, assessed the heater before he sent a serviceman. The office staff follows up as promised and always get our messages to Keith and calls us back.

Caribbean Blue Pools & Spas is top notch! From the on-site sales visit through job completion, they…read morefocus on high quality and customer satisfaction. Our pool is exactly like the design rendering and has brought so much joy. The warranty for the gunite plaster is above par. They offer pool service and our water has been so clear all season. They respond to all inquiries so customer service is paramount to them. Thanks Caribbean crew!

Started our process in April in the middle of Covid shut-downs. Mark managed to get us our supplies…read moreand had our pool open by Memorial Day as promised. He was patient with my many changes and his team was efficient and courteous always. Many landscapers didn't want to deal with our challenging backyard topography but his excavator John was a wizard in action. Would use Caribbean Blue again any day.

Victor (the owner) responded right away and was prompt with respect to the service. Today, Anthony…read morecame with the new pump that needed to be changed. Once he came to replace the old pump with new one, he realized that he needed some parts, he right away went to the stores, got what ever needed for the installation of new pump. Anthony was very professional, and he showed me what all he has done and he also offered their other services too. Seeing at the prompt work, I am seriously considering using them to close my pool this year. Manipal Reddy 908-295-5880

We hired Best Pool to replace our liner and then close our pool for the season. They were great…read morefrom start to finish. Returning our call immediately and promptly coming over to give us a price for the work. Aaron and Victor are terrific and I couldn't recommend their service more highly.

I visited Henry Bona Pools and Spas this past year due to their location here in Roxbury, NJ. We…read morehad a pool installed in the spring/summer of 2017 by another pool company that did a fantastic job. HBP&S were engaging friendly and most of all knowledgeable of all things especially the water. Caren and the rest of the staff were patient with all of my questions. (Be careful what you read on the internet.) I had them open my pool this year and they were spot on in terms of Price for opening. A flat rate based on my pool size plus chemical. They came when promised and sent me a text reminder the night before. They are my go to company for all things pool.

Used for all pool needs/repairs for over 20 years. Recently charged for "service call" & then…read more"diagnostic charge" only to find nothing can be done for my "obsolete"pool heater, which was previously installed by this company. Technician came twice, first time didn't even look inside heater & second time came with parts for a completely different type of heater & told my husband he wasn't even sure what issue was. Left again to supposedly order a part that wasn't even listed in parts manual. I'm no service tech but I know I can't order a part if I'm not sure what the issue is. Company was quick to run my credit card for $350 deposit but never reached out with updates- I had to call multiple times, ultimately requesting my money back, only to charged $168 for nothing & still don't know what the issue is. Company seems more interested in selling a new heater than helping a loyal customer to fix what could be a simple repair. Definitely will not be using them again.

Joe has been maintaining our pool for 15+ years and I can't say enough about him. In fact, we have…read moreall our original pool equipment and liner since 2002 which speaks volumes on home maticulously maintained it is. The quality of service is superior-he treats our pool as if it were his own He truly takes pride in his work and it shows when our guests always comment on how crystal clear our water always is! Annette & Carmello I.

I had not winterize my pool or closed it all winter long I was looking for a pool service company…read morethat would be able to come and help me get my above ground pool up and running. I had called a few places and many locations, they would not be able to come to my home. I heard of Joe through a mutual friend. When I called him to come out he was able to come the same day. Joe is very professional and knows what he's doing, he's been in the business for a very long time. My water was green a week later I'm able to jump in my pool. If I would be able to give him more than five stars I would, he's professional and treats you like family. I cannot thank him enough for his service. Haley recommend him for any services you may need for your above ground or in-ground pool.

Dan and his team did a major renovation of our inground, 45 year old pool - the interior of the…read morepool, coping stones, tile at water's edge, ladder, filters and deck were all replaced. The result is GORGEOUS! And it holds water! Dan even installed a drainage system. The job was done efficiently and on-time. All debris was removed. And when we ran into a snag with a leaking pipe, Dan got it fixed. Oh, and did I mention that Dan's price was reasonable? I am a very happy customer.

They are very good at what they do. Daniel, the owner is very professional and does a great job in…read moremaking sure everything works. Never had an issue with their professionalism or knowledge of what needs to get done. Would hire them again in a second.