The guys are freaking genius. I've been coming here for years and it's figure out every time I've…read morehad a problem for a reasonable price of a reasonable time. If you need help with your computer, you gotta see this guy.

Ed evaluated my laptop issue and provided a solution that got me up and running a day later…read more Knowledgeable and trustworthy business.

Not cheap, but a life saver…read more They take your dead hard drive apart in a clean room, replace the damaged parts and pull the data off and put it on DVDs. It is a miracle. They keep your damaged drive to use for parts for other customers.

They Lost My Device and Took NO Responsibility…read more Do not trust them! I hand-delivered my mother in law's cellphone to them for data recovery, they lost it and took no responsibility. I signed their contract and delivered my mother in law's cellphone to them, they said they will have diagnostic results in about a week, so I called them after a week and no one had an answer. I kept calling and a few MONTHS and they dodge an answer. After multiple calls, someone maned up and said it was lost in shipping from their Irvine office to their lab. They said they will follow up with FedEx and every time I called them there was no response for a couple of weeks. At the end their operation manager Jeremy Provchy said because it was lost on shipping, they accept no responsibility! I ended up buying my mother in law another phone and suck up the cost, time, embracement, and headache. She had a trip planned to Turkey and since her new phone wasn't registered unlike her older phone couldn't use it there. Do not do business with them they have no professionalism and worse customer service. If you encounter any issue with their service, they simply stop answering you.

The service was excellent with rapides and professionalism, Fidel was very friendly and helpful…read moreclarifying all my concerns I am very satisfied with the service

From the owner: In today’s digital landscape, efficient IT management is crucial for maintaining productivity and…read moreensuring your operations run smoothly. At Get IT Help, we offer a range of services to support your technology needs, including: Proactive Monitoring and Management: We keep an eye on your systems 24/7, identifying and resolving issues before they affect your business. Remote IT Support: Our team is just a call away, ready to assist with any IT challenges you face—no matter where you are. Enhanced Security Solutions: Protect your data with our comprehensive cybersecurity measures, including regular updates and patch management. Efficient Backup and Recovery: Safeguard your critical information with reliable backup solutions designed to ensure business continuity. Scalable IT Services: We understand that every business is different, so we tailor our services to fit your specific needs and growth plans.

I encountered WeRecoverData after looking for a data recovery service for my two 1 TB RAID 0…read moredrives. I was firstly advised "The first step is to have our engineers examine the RAID in order to determine the steps required to complete a successful recovery, the time frame needed and the cost. This evaluation is free and without obligation," yet was charged $95 for "SSD Evaluation Fee" (possibly what they called a diagnostic fee) before even sending the drives. I chose to send the drives to their Orlando location, two hours away, but when I asked about their offer for a free shipping label they sent me a Fedex label for Miami. When I asked about this, they said the Orlando location was just a forwarding location and the lab itself is located in Miami. At Fedex, I paid $10 to have the item wrapped in bubble wrap and boxed proper. A few days later, they quoted $2400+ for recovery. I declined. They said it would be $37 to send the drives back through USPS Ground Advantage. When I received the drives, they were in a thin bubble mailer with a generic 'Fragile' sticker on it. Overall, I was completely dissatisfied with such service. Personally, I also found their customer service lacking in warmth and their written documents geared towards throwing off less-technical clients. I went with a competitor who quoted $700 all inclusive and they were successful.

all data was recovered from my dropped hard drive, very professional service. thank you for WRD…read moreteam for all the hard work.

Quoted me $899. flat rate (meaning that this was what I was going to have to pay no matter what!)…read morefor a USB flash drive recovery and tried to claim that the process was extremely difficult and that no one else could handle it as well as they. Ended up going with another outfit and paid less than half what I was quoted by SERT, and when I informed "Todd" from SERT that I had paid $400. (which would have been $300. with the outfit I went with, except that my drive was encrypted so it cost an extra $100.) and recovered all of my data, Todd replied (after-the-fact of course) that I would have paid less with them, which is absurd based on that he was arguing beforehand about how his $899. fee was reasonable. It would appear that there are "two" Todds, because sometimes he replies with somewhat helpful messages and other times seems to be irritated and writes negative emails that appear to stem from insecurity and resentment that other companies out there are thriving charging far less for the same services. My advice would be to avoid SERT at all costs - from what I can see, this is another of those outfits that gets hold of your broken drive and then extracts whatever they can from you. My review is based on the inconsistent quality of customer service and that they quoted me $899. and assured me that no one could do the job for less, and then had the gall to try and claim that they would have done it for less, after I did find another outfit that did do the job of 100% data recovery. Very unprofessional attitude. In sum: this is how the "data recovery game" works: most all of these guys are more crooked than a barrel of snakes and will extract as much as they can out of you once they have your drive. Some will quote a very low initial price and then once they have your drive will quote something like three hours of work at average $300. per hour - others like SERT will quote you around a thousand right from the getgo - in sum, most of these guys try to get the magic figure of around $1000. from you. If you can, as I did, find a place with great reviews and a flat fee that is reasonable, go for it. Yes, data recovery is not cheap, yes it will cost you a few hundred dollars, but no, there is no reason to pay more than that, not even for "chip off" USB drive recovery, it still should not cost more than a few hundred dollars. Do not pay more than a few hundred regardless, hold your ground, and you won't go wrong. I gave them two stars (versus just one) because SERT was up front about price gouging - versus some of the others that lure you in with some hope that they will charge little, and then end up charging as much or more than SERT anyway. P.S. Be wary of five star reviews for companies that come from Yelpers with just a few reviews....

Look, data recovery is not cheap. Todd was up front that he may not be able to save everything, but…read moreasked what types of files we would like to prioritize. Our external hard drive with over a TB of data was 80% recovered and the turnaround time was less than 24 hours. The 20 years of videos, photos, and music was worth every single penny. Yes, there are cheaper places out there, BUT my IT friends all had the same recommendation, SERT. I did a Yelp quote with another business and even they recommended SERT. I would absolutely use Todd again. Again, yes it is super expensive, but this man has an amazing skill set and it is worth the price.

Horrible service..I am a physician so is my husband and he "fixed" my computer for 1300$ for it not…read moreto be used and slow like it has never been ..he is a thief please watch out for Jim Gordon as he takes $ and DOES NOT FIX any computer problems never ever use him ..you will be sorry

These guys saved my life just on time! They kept me posted all the time and everything was smooth…read morejust as Jim mentioned it will be. I learned my lesson and I will always backup from now on, but is good to know that a data recovery company exists just in case.

I was more than satisfied with the service and attention Salvatore gave me. This company was a…read morereferral from another company who is completely satisfied. I would recommend IT Group to anyone!

From the owner: From Support & Rescue, to Scheduled Maintenance, we've got all your bases covered. We offer…read morein-depth analysis to ensure you're data is secure and protected, and systems are running efficiently.

WORT PLACE EVER!!!! THIS PLACE DESERVES ZERO STARS. THIS REVIEW WAS LONG OVER DUE!! DAVID (THE…read moreMANAGER, OWNER, TECH, & JACKA**) knows nothing about repairing computers. 1st. He took over a week to even start my diagnostic and he deliberately ignored my phone calls when I tried inquiring about it (the store calls go directly to his cell phone). As soon as I called from another phone, he answered immediately. He tried to do the same thing again the next day when I called but since I did not have an extra phone to call him off of, I just called back to back until he answered and he did eventually after the 13th call. When I asked to speak to a manager, he told me that he was the manager, and when I asked to get a corporate number, he informed me that he is also part owner. So there was no one to report him to. Lose-lose situation. 2nd, he gave me a fake diagnostic. My toddler threw a a class cup at my desktop breaking my screen. David told me that it was not the screen, it was the motherboard that was bad and it would take $500 to repair but my husband knew he was lying so we brought it somewhere else and just like we thought, only the screen was broken, $200 to repair. FRAUD!!!!!!!!!! Don't waste your time or money

David was great. After the "Geek Squad" told me I should just buy a new computer because mine…read morewould cost $4-600 and 3-4 weeks to repair I decided to get a 2nd opinion. David had my laptop rebuilt in less than 10 minutes without even replacing any parts and it's as good as new!

I went in to get my battery and charging port replaced. My phone battery does last longer and I can…read morecharge it with a cable now.... But my microphones don't work very well anymore and they make a static noise that's louder than my voice when someone else tries to talk to me on call or FaceTime. I mentioned this to the guy at the shop two days later and he denied anything was wrong with my phone. I'm grateful my phone charges with a cable but I can't use my phone to talk on the phone so much anymore. I regret coming here and them not restoring my microphone back to how it was supposed to be. Also, my phone no longer charges wirelessly.

Stay Away Repairs not warranted…read more 2 weeks after I Pad screen replacement comes unglued and breaks. They offer to redo at 15% discount off the original charge of a faulty repair.