I'm visiting from California and went on the hiking/cave/float trip today, it was one of the best…read moreexperiences of my life. The price was a steal, the tour guides were amazing, and it was an experience that I will never forget. If you have a chance you HAVE to go on this trip, it was the best thing I did while I was here! Thank you guys for taking free pictures of us and posting them right away, you guys were awesome!!

DO NOT BOOK A TOUR WITH THEM!!! I saw other people's reviews and knew that I am not the only one. I…read morehad totally same experience as them - I bought 2 tours for my boyfriend and me, the tour got canceled due to weather. They didn't refund me saying that there was Paypal issue they needed to wait until quarantine is over. It's been 2 years now they've been ignoring my messages on Facebook/ messenger. They steal people's money and all you can do is to leave them bad reviews. From Ragan Owen on Google review: "If I could give zero stars I would. Do not, do not, do not go here! This place is a total scam. I booked tickets to this excursion with some other people. I paid a total of $180 for everyone, we booked it the day before we were scheduled to go. The same day we booked it we got a text message that night from the guy saying it's canceled due to bad weather and that we had one year to use the voucher. We responded instantly and told him we did not want to use it because we were on vacation and leaving the next day, and asked for a refund. He did not text us back at all. The next day and every day after we texted and called constantly!!!!!!! We never ever ever ever heard a response back. He literally took our money, canceled and would not return our calls or messages. I ended up having to call my bank for a reimbursement."

Tour of the Tanama River, this was such a fun experience. I enjoyed this tour because they guided…read moreus and they warned us of safety precautions and waited for everyone no matter their pace. We all stuck together and we got to get in the clay brown water and not felt so good in the humid heat after hiking. You do hike through rocks with water and you walk through water! Wear proper hiking shoes! Only thing is make sure to invest in a good phone water protector bag. I got a cheap Walmart one and my phone got soaked! Thankfully my phone did work in the end but it would've been great to have a dry phone.

This tour is definitely an adventure! An amazing one at that! There's so many components to this…read moretour hiking, grappling, tubing, but nothing compares to the little things that weren't on the description when booking this tour. The views are spectacular and I have to say our tour guide Mariel was AMAZING. She made the tour so exciting for us and my two nieces. She went out of her way to show us things I KNOW she didn't have too but she did because she wanted us to have a great experience. I recommend this tour to anyone and everyone. Yes we do a lot of hiking so maybe not for everyone but if you want an adventure and see Puerto Rico trust me you will on this tour. Thank you to Mariel and the company for everything! Best day of our trip! The ONLY reason I would take out one star is because they have no clear directions to get to the tour on the website. We put the address in the GPS and it took us 20 mins away from the actual tour. We called them and the employee we talked too seemed really annoyed that we were lost and wasn't too helpful! I just wish he had more patience. Thank God we talked Spanish if not I don't see how we would've gotten there on time with the employees attitude. But at the end helped us a bit and we got there on time. By the way, The employee was not the same one we toured with.

We typically find routes and take adventures on our own, but it appears this tour is the only way…read moreto get to rivers and caves that no one can get into. We were told that they have closed this area to the public now as it was disrespected after a viral tik tok video, people were trashing it, parking anywhere, and destroying the land. So now the owner has closed it and has this tour company to take people in to crowd control and make sure the land isn't trashed. I'm glad we went because it was only 4 of us and the tour guide! We took our time walking through the rivers, looking in caves, kayaking, and hiking. It was a quiet and calm adventure. So beautiful! The tour guide was also awesome! He found unique plants, flowers, bugs, and birds to highlight. The offered a ride to the location, life vests, and helmets. Everything else is up to you to bring- water, snacks. If we come back for vacay we may do this again!

Wow, what an absolutely incredible day! The hike and cave tubing were beautiful, but our guides,…read moreEdwin and Luis, completely stole the show and made the trip unforgettable. They were both so incredibly friendly, welcoming, and genuine. From start to finish, they kept the energy high, made us laugh, and turned a great tour into an absolute highlight of our trip! Their knowledge of the surrounding area, plants, and history was mind-blowing, we learned so much along the way. Edwin and Luis went above and beyond to make sure everyone was safe, comfortable, and having a blast. If you're on the fence about booking this, just do it. Huge thanks to Edwin and Luis for being such fantastic guides and making the day so much fun! You won't regret it!

What an experience!…read more My husband and I ended up on the west side of the island the other day and decided to go horseback riding. I grew up around horses, but it was my husband's very first time riding. We both had an absolute blast. The ranch was easy to find, parking was simple, and the staff was incredibly friendly from the moment we arrived. The process starts with signing a waiver, getting weighed, and being matched with the horse that's best suited for you. It takes a few minutes, but for good reason. they really take the time to make sure everyone is paired safely, so be patient. It's absolutely worth it. Once you're in the saddle, the ride takes you through all kinds of terrain paved roads, beautiful forest trails, and even the beach. There are a few narrow, winding paths that make the ride feel adventurous while still feeling completely safe. We even got to spend some time trotting, which was such a fun experience, especially for a first-time rider. My husband was thrilled to pick up the pace, and our guide made him feel comfortable and confident the entire time. A huge thank you to Carolina, our guide. She was absolutely stellar. She is friendly, kind, patient, and so easy to talk to. She kept conversation going throughout the ride and made an already amazing experience even better. If you're visiting Puerto Rico and thinking about horseback riding, I can't recommend this experience enough. Whether you've been riding your whole life or have never been on a horse before, this is an unforgettable adventure

I have been horse back riding before, but have never been horse back riding on the beach. It was…read morequite the experience, and I would do it all over again in a heartbeat. My friends and I had every intention of purchasing tickets online in advance but it slipped our minds. By the time we decided on going, and with the slight traffic that there was, we would make it there with only a couple minutes to spare. We tried purchasing our tickets online, but the website told us to call (most likely since we were so close to the time slot). When we called, they answered immediately. They were understanding of our situation and informed us that if we could make it there before 3:30, they could try to settle us into the slot. We sped there and made it at 3:15. They have a grass area for parking. One of the staff members helped us with filling out some forms, weighing us, and explaining some of the basic information. We used the bathroom before proceeding. Next, we were given horses based on height, weight, and experience. It was nice to see all the planning that goes behind the distribution of horses. They are really considerate towards the horses and make sure that the person and animal are a good fit. There were about 4 young people helping everyone onto the horses. I was originally given Godiva - like the chocolate - but later switched to Tonka - like the truck. We were split into two groups, mine led by Kiara. The experience truly does take the full 2 hours. It starts by going through a complex of very nice houses, then goes into a more woodsy environment, and then the beach. The beach was breathtaking. Our group stopped on the beach and Kiara offered to take group and solo pictures, and also made sure we were still comfortable on the horses and offered help if not. Sometimes, we'd get the horses to go fast on straight aways, and that brought me a lot of laughter and joy. My horse was a bit stubborn and did stop to eat multiple times. I was embarrassed that I could not control my horse, but the leaders were kind about it. The experience with taxes included was about $95 per person which I thought was fair and cheaper than some other ones around. I would highly recommend.

Absolutely fantastic experience! Our family of 4 (kids are 17 & 18) decided to do it on a whim yet…read moreit ended up being a highlight of the trip. The guides are awesome--engaging and funny and they really bring the whole experience to life. It was a fabulous way to adventure through the rainforest. We had so much fun. Highly recommend!

Great experience and super nice guys! We had a great time and would recommend! Staff is very polite…read moreand helpful!

This was an unforgettable experience! Let me start by saying that this was in no way easy. The hike…read morehas challenging parts where you are also carrying the tube with you sometimes, so you must be fully capable to do that. The crew is incredible! They are very nice and make sure everyone is doing okay through the entire journey. They take you on a hike to where you will zip line. After the zip line is where you take your tube up river with you. Once you get to the top of the river is where you do the smaller, but mandatory, cliff jump. From there you grab a tube and enjoy floating down the river! At the end of the river there is an optional jump that is from very high up, definitely good for adrenaline junkies! From there was in my opinion the toughest part of the whole adventure: the hike back. It was rough but well worth it. The dogs that hike with you are also a nice bonus! I would definitely recommend this for anyone looking for an adventure!

I recently did the Cave Tubing adventure with West Side Adventures. Even though I used to live in…read morePuerto Rico, this experience made me feel like a tourist discovering my own island, which I truly appreciated. The adventure itself was a lot of fun, and the scenery was beautiful. That said, I do think the tour is overpriced compared to similar adventure experiences I've done in other countries. Since participants have to meet at the former Arecibo Observatory, which is quite remote, I was surprised that no bottled water or even a small protein bar or snack was provided after such a physically demanding activity. That would have been a thoughtful touch and would have enhanced the overall experience. I also felt the guides could have been more professional. While they were generally helpful, it didn't seem like there was much organization within the group. It would have been safer and more enjoyable to have guides positioned at the front, middle, and back of the group to better assist hikers with different fitness levels. In addition, the frequent use of profanity among the guides was disappointing and came across as unprofessional. Although most of us understood Spanish, the tour was conducted in English, and I expected a higher level of professionalism. For anyone considering this adventure, I recommend being in at least moderate physical condition. Some sections of the hike can be challenging, so this isn't the best choice for someone who isn't comfortable walking on uneven, rocky terrain. Also, wear shoes that you don't mind getting muddy, wet, and dirty--you'll definitely need them! Overall, I had a great time and I'm glad I experienced it. The cave tubing itself was memorable and a lot of fun. With a few improvements in customer service, organization, and professionalism, this could easily become a five-star experience.

Natalia, Amarie, Elijah and Yadiel made the kayak fun and informative. My kida were scared in the…read moredark and could not kayak. But the guides helped us thru the mangrove tunnels making it nothing but easy on us. Dress in bathing suits or athletic clothing that can dry quickly. Also wear water shoes or waterproof sandals. Pack a change of clothing and towels. You will get wet!

These guys were great for visiting the bioluminescent bay! The staff spoke fluent English with our…read moreprimary guide being from the US mainland. I recommend wearing water shoes as you'll have to walk through thigh deep water to get to the kayak. You want to plan your trip as close to a new moon as possible as you want to eliminate as much light as possible to really see the glow. Annoyingly there is a neighborhood above the lagoon with bright spotlights but facing the water way and lingering near the other side of the lagoon the bioluminescence is still very visible and a total blast. The guides even brought us a tiny jellyfish to observe and see how it glowed as it wiggled in our hands. I wouldn't even bother bringing your phone, I highly doubt you'd be able to capture the glow while holding still enough in a kayak. Navigating the mangroves was tricky because the guides blue lights were just bright enough the destroy our night vision and not see the low hanging branches. I would hope in the future that the guides would switch to red lights to make navigating in the low light easier.

Super great host that was perfectly attentive. It was our anniversary and it was a perfect stay…read more Thank you!

From the owner: The Jungle Lodge started out as a guest house that I built for visiting friends from far away and…read moreone thing led to another and several years ago, and one step at a time, it slowly transformed into a vacation rental. It was just a perfect fit! The property is in a naturally beautiful area, surrounded I by lush mountain rain forest. It has a river that borders the property, and the temperatures are always cooler by 10 degrees, it has surprising few pests because of local wildlife's natural predators, and is in the area of Puerto RIco known for it's gentleness and calm. It's become an adventurers paradise with zip lines, river canyon tubing, caves, lake restaurants, coffee plantations and its natural beauty.

If you're staying at El Conquistador, this place is included in your resort fee. There were three…read morebig slides and a lazy river. I enjoyed the slides and the lazy river, except for the part where the water rains down on you with the force of a power washer! The grill had a great chicken sandwich and drinks.

Beautiful scenic location and great fun in the water. Pools, slides and "river"tubing with food…read morevenues close by for spending the whole day!