The family caregivers are outstanding. My sister in law with dementia was cared for with love and…read morecommunication with family always updated. i highly recommend Faith Home.

I highly recommend Faith Home Assisted Living Facility! My 91 year old mother has been living there…read morefor 2 years and she receives EXCELLENT care at Faith Home. The staff is AWESOME and they see that my mom gets everything she needs and asks for. I visit my mother often and the staff goes above and beyond to see that my mother is cared for. I have complete confidence knowing my mother is getting the care she needs. This is a wonderful family owned and operated business and Rosa, Diana, and Nadia are the BEST!! If you have a loved one needing care, choose Faith Home. You'll be happy you did!

My husband was a resident here and I cannot say enough good about this facility. It is extremely…read morewell-run, organized, clean, and cozy. The staff treat residents (and families) as if they were family. They are attentive, friendly, kind, and responsive. Residents are clean, supervised, and well cared for. Meals are balanced and presented in an attractive manner. Owners are on site often and participate in daily/weekly care of residents. They are also reachable and available to families. I could not have been happier with this placement.

Mr and Mrs Lopez are very caring people , they care for the Residents as well as Family members…read more,Very strong work ethics , There place of Business is very clean very welcoming its definitely a 5 It nice to have Great people like Mr and mrs Lopez that care for each Residents Care , welfare and security its means alot ,Thank you for all you do ,,, Jacqueline V

My mom needed some extra care and rehab after a hospitalization. Sonterra Health Center was…read morerecommended by the hospital and her physicians. So, we selected it...sight unseen. Checking into the facility, I noticed it looked a bit old and had walls being repainted BUT it looked and smelled very clean. Despite this, I has my reservations about leaving my mom. It was the first time that we had been in a situation where we required extensive nursing care outside of our home. Then, I met Lela. She is a nurse manager at the facility. Immediately she sensed my apprehension. I expressed that I didn't want to leave my mom. She encouraged me and offered reassurance. She said, "Maybe the building needs TLC and we're working on it but, I guarantee you, the people here are the best at what they do and you're mom will excel." So, although I was hesitant, I left my mom, and returned the next day and the next day and the day after that.... What I witnessed was truly remarkable. Having been a patient and being a Nurse Practitioner, I can tell you that medicine isn't always kind...except at Sonterra Health Center. Every single staff member that the facility has amassed CARES for their patients. They take their lunch breaks in their patient's rooms if they notice someone feels lonely, they come in with a smile at the beep of every call bell, they gladly change out food trays if the least bit of disappointment is expressed. Every single person has gone above and beyond to support my mother as she heals. They even provided my mother with a volunteer opportunity to do some social service, which lifted her spirits. The testament to the staff was that when it came time to go home, she didn't want to leave! I will never use another facility for skilled nursing. Hands down, the best place!!!

I spent an extended period at Sonterra Rehabilitation Center, so I saw this facility from the…read moreinside. I want to be fair: the CNAs, nurses, and therapists were some of the kindest, most compassionate and hardworking people I have ever met. Many work extremely long shifts doing physically and emotionally demanding work. My criticism is not directed at them. My concern is management. I became especially concerned about an elderly resident who told me she was terrified of her roommate, who has Alzheimer's. She reported being physically attacked and waking at night with her roommate standing over her threatening her. She became so frightened of her room that she sometimes preferred sitting outside in the Texas heat. I personally approached the facility director, explained the situation, and asked him to intervene. He promised to look into it. Before I was discharged, I confronted him again and asked whether this woman's situation would actually be resolved. After leaving, I checked on her and learned that the problem still had not been meaningfully resolved. Sonterra later contacted me about my evaluation. I again explained the situation and was assured someone would investigate. I checked again afterward and was told that nobody had come to see her as promised. This particularly bothers me because this resident appears to have nobody consistently advocating for her. I cannot know why her concerns have received so little attention, and I will not accuse anyone of motives I cannot prove. What I do know is that a frightened, vulnerable resident repeatedly asked for help, I personally asked management to help her, and I still saw no meaningful resolution. During my stay, I also had concerns about the food, insects in resident areas, staffing levels, and what I personally observed as a lack of meaningful interaction between upper management and residents. My advice to families is simple: there are wonderful frontline caregivers at Sonterra, but advocate strongly for your loved one. Visit frequently, ask questions, pay attention, and don't assume management knows what is happening simply because staff have been told. I have written commendations for Sonterra employees who provided me outstanding care because good people deserve recognition. But vulnerable residents also deserve someone willing to speak when something is wrong. Every resident matters, whether they have money, family, influence, or nobody at all. They are human beings deserving dignity and safety. I tried repeatedly to address this internally before writing publicly. I hope Sonterra's management addresses this resident's situation and proves my concerns wrong. --Kenneth Holder, former resident

I had the honor of using Passion Hospice when my dad became ill enough that we knew it was about…read morecomfort rather than anything else. My father, sister, and I were a part of hospice for over two years. During that time, Passion spent time caring not only for my dying father, but also for my sister and I. I remember when we first met with Passion, they talked about building a relationship with the care givers and the family. I truly felt like my dad's nurse, Desi, and his aid, Ellie, cared for and about my dad. They were there bc whenever we needed anything or had any questions. Desi was excellent with keeping in touch and answering any and all the questions we had. I know my dad felt very comfortable with the Passion team. If I had to use hospice again, I would use Passion for sure. The people that work there are angels sent from heaven. Thank you from the bottom of my heart.

Passion Hospice In-Home Care has been a true blessing for our family. My elderly mother, who has…read morebeen battling vascular dementia, has received exceptional support, care, and compassion from their dedicated team for showering, medication, and wellness check-ups, and incontance supplies. I highly recomend you call Nick Dantonie, Comunity Organiser to meet your families needs.

Maggie K 12-21-25 In Mid Nov, a member of our family had a…read moresuccesful surgery and sadly he passed away the morning after he was discharged from the hospital. My surgery had been scheduled for 2 weeks after this event, so my family was very concerned that I have someone with me for at least 2-3 days after my discharge. A friend of my daughters gave her a great review of HOME HELPERS-HOME CARE. She talked to the owner, Rachel Fisher, who covered our city in Tx. We made the decision to have them come and help me for 2-3 days. They were very compassionate and efficient. After being here for 2 days and nights, I felt like we were old friends. They gave me the confidence and encouragement to make my surgery a great success. Not only did they attend to my personal needs, there was companionship, my house was kept tidy, helped with meals, washed all the dishes, and did the laundry. They took care of things they did not want me to worry about. As my strength increased we went out for short trips. I even bought a new mattress and finally got my hair cut. They created a safe transion from Hospital to home. They assured me that I could call even after my complete recovery if I needed their help. My daughter and I are thankful we found this wonderful company, Home Helpers Home Care. I hope this business keeps growing and growing. Rachel and James absolutely provide a much needed service.

I am so proud to recommend this facility to my patients, family & friends needing compassionate and…read morelife giving care. In my industry we have a few good options to help our patients with a respite or long term stay but really standing out here is how beautiful & incredibly clean the property is and how patient, kind and caring the staff are to the families I continue to send here...Such a relief to have them on our Favorite for Families list and a great option if you or your loved is needing compassionate care. Sherrie Lynn McBurney Altus Hospice San Antonio

This place needs to get their act together. My grandma is…read morestaying with them, and they are completely inept on most every count. Walking in the front door- you don't find anyone at the front desk. I breezed in, started wandering around the facility, and nobody was around- the halls were empty of people working there. That seems to be the general feeling of the place- grossly understaffed. My grandmother has been complaining about the fact that she hits the button that calls the nurses, and nobody shows up for five hours. Five Hours. They haven't been able to deliver her prescribed pain medications, because the facility has been out for days. Days. How does a medical facility run out of medicine?! The management here is largely absent. It's taken days to get to see a doctor. Days! This place is completely inept. Don't send your loved ones here. The one guy on duty doesn't have nearly enough time to get to see them. Beware!

This company good on my part they do evxcellebt care will keep u informed of anything you have to…read moreask, very communicative loving compassionate and the have empathy the staff is wonderful and veryvre s respectst ful on the patient aswell as family

Circle of Life took great care of my dad in the last few months of his life. Without their help, we…read morecould not have kept my dad at home with us. And they were extremely patient with all my questions. The staff is genuinely caring, even coming to comfort us on the dad my dad passed away.

We have been able to find some really great caregivers through this business. Jake the director is…read moregreat to work with and will often drop in to make sure everything is going well. Our current caregiver Amanda has been such a gift. She has gone above and beyond for my mother which really inspired confidence and trust. It is so important to be able to trust a caregiver with your loved one. You'll be charged once a week for the services. Rates per hour depend on how many hours a day you receive services. I prefer to work with a company versus private hire because if the caregiver cannot make it, Jake will find a replacement as soon a possible. Amanda has never missed a day though. She always comes in with a smile and a great attitude. I'm so glad we found this service and would recommend this business was to anyone looking for caregiving support.