My husband was a resident here and I cannot say enough good about this facility. It is extremely…read morewell-run, organized, clean, and cozy. The staff treat residents (and families) as if they were family. They are attentive, friendly, kind, and responsive. Residents are clean, supervised, and well cared for. Meals are balanced and presented in an attractive manner. Owners are on site often and participate in daily/weekly care of residents. They are also reachable and available to families. I could not have been happier with this placement.

Mr and Mrs Lopez are very caring people , they care for the Residents as well as Family members…read more,Very strong work ethics , There place of Business is very clean very welcoming its definitely a 5 It nice to have Great people like Mr and mrs Lopez that care for each Residents Care , welfare and security its means alot ,Thank you for all you do ,,, Jacqueline V

I am so proud to recommend this facility to my patients, family & friends needing compassionate and…read morelife giving care. In my industry we have a few good options to help our patients with a respite or long term stay but really standing out here is how beautiful & incredibly clean the property is and how patient, kind and caring the staff are to the families I continue to send here...Such a relief to have them on our Favorite for Families list and a great option if you or your loved is needing compassionate care. Sherrie Lynn McBurney Altus Hospice San Antonio

This place needs to get their act together. My grandma is…read morestaying with them, and they are completely inept on most every count. Walking in the front door- you don't find anyone at the front desk. I breezed in, started wandering around the facility, and nobody was around- the halls were empty of people working there. That seems to be the general feeling of the place- grossly understaffed. My grandmother has been complaining about the fact that she hits the button that calls the nurses, and nobody shows up for five hours. Five Hours. They haven't been able to deliver her prescribed pain medications, because the facility has been out for days. Days. How does a medical facility run out of medicine?! The management here is largely absent. It's taken days to get to see a doctor. Days! This place is completely inept. Don't send your loved ones here. The one guy on duty doesn't have nearly enough time to get to see them. Beware!

Meredith Clark helped me with my mobility solutions from Texas to Oregon at 8 PM. Very hard to…read morefind anyone with her willingness to go above and beyond to help.

HomeWell started taking care of my mother-in-law over a year ago, and they have been amazing. They…read morewould always go above and beyond to take care of her, and the tasks she could no longer do on her own. I recently had to move her into an assisted living facility due her diminishing health. They helped us make the whole process seamless, with the care they gave ,and the assistance in finding the right facility, as well as the help in getting her settled in to the facility.

This company good on my part they do evxcellebt care will keep u informed of anything you have to…read moreask, very communicative loving compassionate and the have empathy the staff is wonderful and veryvre s respectst ful on the patient aswell as family

Circle of Life took great care of my dad in the last few months of his life. Without their help, we…read morecould not have kept my dad at home with us. And they were extremely patient with all my questions. The staff is genuinely caring, even coming to comfort us on the dad my dad passed away.

please for the love of god do not use this company for your loved ones !!!! they are by far the…read moremost unprofessional company I have ever dealt with. The Management is predatory and the care is beyond subpar.

I was not gonna post this review but it was very unprofessional of them, first there was a meeting…read morevia zoom with Ingrid was scheduled to be on today at 11:00 am mind you I had several email and text reminders about that, at 11:00 am sharp I logged in waited 10 min log out then log back 15 minutes and nada ok I called to let them know and the person who answered forgot the name she laughed at me before hanging out on me I got more upset than I previously was, while writing this Ingrid called me to inform me she was busy and that's why she couldn't join the meeting, if I was still interested in the interview, I had to pass if they can't keep a simple interview what can I expect from them in the future? People may think I over exaggerate but first impression really count. Discipline and respect they lack of, would you like your loved one be treated like that? I don't think so, this is my 50cents

The family caregivers are outstanding. My sister in law with dementia was cared for with love and…read morecommunication with family always updated. i highly recommend Faith Home.

I highly recommend Faith Home Assisted Living Facility! My 91 year old mother has been living there…read morefor 2 years and she receives EXCELLENT care at Faith Home. The staff is AWESOME and they see that my mom gets everything she needs and asks for. I visit my mother often and the staff goes above and beyond to see that my mother is cared for. I have complete confidence knowing my mother is getting the care she needs. This is a wonderful family owned and operated business and Rosa, Diana, and Nadia are the BEST!! If you have a loved one needing care, choose Faith Home. You'll be happy you did!

My mom needed some extra care and rehab after a hospitalization. Sonterra Health Center was…read morerecommended by the hospital and her physicians. So, we selected it...sight unseen. Checking into the facility, I noticed it looked a bit old and had walls being repainted BUT it looked and smelled very clean. Despite this, I has my reservations about leaving my mom. It was the first time that we had been in a situation where we required extensive nursing care outside of our home. Then, I met Lela. She is a nurse manager at the facility. Immediately she sensed my apprehension. I expressed that I didn't want to leave my mom. She encouraged me and offered reassurance. She said, "Maybe the building needs TLC and we're working on it but, I guarantee you, the people here are the best at what they do and you're mom will excel." So, although I was hesitant, I left my mom, and returned the next day and the next day and the day after that.... What I witnessed was truly remarkable. Having been a patient and being a Nurse Practitioner, I can tell you that medicine isn't always kind...except at Sonterra Health Center. Every single staff member that the facility has amassed CARES for their patients. They take their lunch breaks in their patient's rooms if they notice someone feels lonely, they come in with a smile at the beep of every call bell, they gladly change out food trays if the least bit of disappointment is expressed. Every single person has gone above and beyond to support my mother as she heals. They even provided my mother with a volunteer opportunity to do some social service, which lifted her spirits. The testament to the staff was that when it came time to go home, she didn't want to leave! I will never use another facility for skilled nursing. Hands down, the best place!!!

Bad experience with new staff and nurse sitting doing nothing! Today we went to clinic since I've…read moretexted and called to make appointment, but no luck so I went in today.... We have been bringing our grandson to BWell Clinic for years, so it was very disappointing to see how much negatively the experience has changed. We went in recently and were told that they no longer accept walk-ins and that we needed to schedule an appointment. We scheduled one, but after what happened, I asked to cancel it. Our grandson is autistic, and while we were there, he was having an episode and became loud. Instead of showing compassion, patience, or understanding, the nurse immediately told us that when we come to appointments, we need to be "safe and control him because we have other patients." As his family and caregivers, we know how to care for him and handle his behaviors. He has been coming to this clinic for years, and the previous staff knew him and treated him with kindness and understanding. I asked to speak with the nurse in charge, Derik, because I wanted to address the situation appropriately. I was told he was with another patient and would be out shortly. Unfortunately, the nurse left the conversation without showing any understanding or compassion for the situation. Her attitude was extremely rude and inconsiderate. Working with patients, especially children with disabilities, requires patience, compassion, and understanding. We did not feel that was demonstrated during our visit. I ultimately canceled the appointment. After years of coming to BWell Clinic, it is very disappointing to leave feeling unwelcome and judged. Based on this experiences we , we will not be returning. Clearly nurse is in the wrong profession!! When Mr Derik came out she pulled him away to avoid him from speaking to me. Adding more wait time.

My loved one has been with Serenity Oaks Assisted Living for almost 2 years…read more The new owner, Mari, is a Godsend! Her constant love and dedication that she puts into the facility is truly amazing. She has developed beautiful relationships with the residents, and their loved ones. Thank you Mari!

If you care at all about your friend or loved one, keep looking. Quality of care has gone way down…read morein the past several months since they got a new owner. Bad all around. Nothing left good to say. We moved.