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    Caring Transitions

    4.2 (5 reviews)
    Open Open 24 hours

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    6 months ago

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    Dan the Moving Man - We haul all your trash too!

    Dan the Moving Man

    (19 reviews)

    I want to start off by saying that the guys that did come to the house were polite and tried to do…read moretheir job. However, I was asked to send an email with pictures of everything that I had as it got closer to the moving day, which is exactly what I did! I had a lot of stuff and I sent videos and pictures of all of it. When the crew showed up, they brought a small truck with only three people. They end up having to call more people and get another which in the end costed me an extra $1700 on top of my quote. Things were broken $5000 bed ruined $1500 hutch chipped legs broke off. Then when they went to go put the stuff garage because we couldn't get into the they put the stuff for the in the far back corner of the garage the stuff from the basement around that and then the stuff from all of the around so it literally took us seven days just to get to the box with sheets in the very back of the garage! The whole time the only thing that these guys were worried about was how long they were going to have to work that day! When I texted the number to tell them that I was unpleased with the service, the owner or manager, they really didn't specify. Then told me that they would give me $200 for all of my broken Christmas stuff and totes, but instead of compensating me, they would come and pick up my bed to fix it the China hutch or they would give me $.60 a pound!! for the bed they may be giving me 600 bucks if they follow through I still haven't heard back from them!! I moved in a month ago! I do not recommend this company! Everything was botched the crew didn't communicate with Office or vice versa. Nothing was treated with respect and then at the very end after all of this, they pretty much have told me that they have no intentions of compensating me for the total amount of damages!!

    The guys were awesome! They were professional, courteous and were on time for loading in…read moreRhinelander, WI and delivering to Illinois. I would definitely recommend them to anyone and utilize their services again. Thanks so much guys!!

    The Moving Company - The Moving Company LLC Eau Claire, WI

    The Moving Company

    (2 reviews)

    I worked with Dan the Moving Man a subsidy of The Moving Company. Although their price was great,…read moretheir customer service was lacking. Some of the breakdown was in communication, for example, I booked the move and then a week later was contacted to see when I was going to book for, and it turned out my appointment had been deleted. I had already sent the deposit. There also was miscommunication on times, I was told it would be 4 guys for 4 hours to load me up, but instead it was 2 guys for 8 hours. This makes planning difficult. Last, I went with the company because it was pointed out that although it is about $500 more than hiring one team to load a semi (U-Pack) and then have a different team unload, all of the liability was on the one team. Well, that's fine, but then something should have been done about the damages that happened in the process. My freezer had a dent and scratch, my nightstand was broken and another folding table had a dent in it. I didn't even get an apology or a call to make it right. I would have been better off saving the $500 as there was nothing done regarding the "all the liability is on us" approach.

    I hired these people for a long distance move . The employees did not communicate well with each…read moreother and move items they were to leave behind as well as moving boxes of trash . I had many damaged items as well as numerous missing items . They claimed one of the trucks broke down and the items in it had to be moved from one truck to another . I am not sure I believe it because I was not told about it until the truck arrived a day late .They don't even have their own fleet of trucks . I was charged for boxes I purchased myself and charged twice for the move . I did contact them several times in regards to the issues that I had to no avail but they claimed to refund some of the cost and I never saw a refund applied to my payment which was debited from my account before the move was completed and again afterwards. I would NEVER use this company again or recommend them to anyone even my worst enemy. I would have given a minus 10 rating on this but this was not an option

    Caring Transitions - movers - Updated August 2026

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