This is for the Hospital as I don't know anything about the sleep lab. I placed this review here as…read moreIt has hospital reviews too. This secondary hospital looks, feels and is run like a 3rd world medical facility. It's dirty, cramped and disgusting. The ER staff tells COVID positive people to sit next to negative people waiting. If not for the COVID people warning others, no one would ever know. The small ER waiting room and triage area are dirty and grimy. People waiting are made to sit shoulder to shoulder with others with no respect for Germ COVID contaminated patients and other non COVID people. Maintenance is non-existent and doesn't clean up or disinfect anything in the waiting area. We watched as the staff allowed people to walk in with just Face Gators and no mask, as they appeared to be friends of the staff. When people would ask about how much longer it would be after waiting hours, the uninterested staff would just walk away and as their backs turned, tell people "it's going to be a long time". The wait time was absurd as you should expect to be at the ER for a minimum of 8+ hours. Watched many people just get up and walk out after 6 hours of just sitting there. A person could drive to the Santa Rosa ER where it's sanitary , have the visit and drive back in less time it takes to be seen here. The wait is one thing, but the unsanitary conditions are inexcusable. We felt unsafe the entire time we were there and ended up leaving as we were told it could take another 4 hours. **UPDATE received a call from the ED department head who acknowledged the unsanitary issue and lack of maintenance. He went on the say COVID protocol's were being adhered too until I cited specific issues with the ER friends only wearing face gators while entering and exiting . He also defended his dept. that COVID patients don't know if they have COVID until seen by the staff. WHAT? That is even more of a reason to separate possible COVID infected people from NON-COVID people. At the end of the conversation, he did say he would look at my complaint.

Update: went to the ear nose and throat specialist today to try to get the break fixed, 4 days…read morelater. Only to learn that Adventist hadn't even sent the copies of the CT scan. Soooo... drove an hour away to Santa Rosa for nothing! Yay! Keep up the good work, Clearlake Adventist! /sarcasm