1. Carl S Smith - Allstate Insurance

1. Carl S Smith - Allstate Insurance

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Houston, TX

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Carl S Smith - Allstate Insurance

5.0 (6 reviews)
Closed • Closed

Services - Carl S Smith - Allstate Insurance

Homeowner or property

Car and truck insurance

Life insurance

Carl S Smith - Allstate Insurance Photos

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4 years ago

The Smith insurance agency goes above and beyond to ensure customer satisfaction. Thank you, Carl and staff.

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6 months ago

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10 months ago

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4 years ago

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8 years ago

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10 years ago

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I just had the best experience talking to Patrick about my car insurance. I had been paying…read morewaaaaaay too much with Geico and needed to save some money. He took the time to look into every aspect of my policy and even suggested some other ways to save that Geico didn't have. He was knowledgeable, friendly, got the information in a timely manner and knew how to navigate system to work best for me. I'm so happy to make the change and work with this particular agent.

BAIT AND SWITCH. John misrepresented the monthly cost on several occasions. He continued to try and…read moreupsell me a health plan before he can explain why my policy cost kept changing. I told him on several occasions, I don't care for it but said get it for a discount with my auto. A health plan discount, drive safe, and defensive driving discounts were added and then removed without notice. Defensive driving passing document submitted but didn't qualify for discount as it was not a certificate which was not disclosed to me. After numerous calls and an office visit he still had no idea what my monthly costs were and kept saying the discounts will be added in a few days. I fully disclosed any and all At Fault accidents several times before starting coverage. Requested to cancel any and all policies set up at this office and after they confirmed through text, I continued to get billed for the bundled health plan. To this day I have an outstanding balance for the health plan and the difference of auto insurance. I had the policy for 2 months and was billed for a 3rd month, which I canceled before the 3rd billing cycle with confirmation texts from their office. Original quote, first, and second month I paid was $335.94 to a third month $498.31 where I never had insurance as I canceled before the 19th. Communicate with underwriting before changing the price 2 billing cycles later then tell me I owe the difference for month 1 and 2. As you can see the screenshot I was also charged back pay for the health plan which I didn't need nor receive the bundled discount as John said I would.

Carl S Smith - Allstate Insurance - homeinsurance - Updated July 2026

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