My freshman son has been sick for a week, just visited McKinley for the second time in a week…read more First visit they gave him cough drops. Second visit today, He went directly to West Clinic they gave his appointment away because they said he didn't check in downstairs. They Did not even ask him any of his symptoms or how he was feeling. Total incompetence. I drove down to Champaign this morning to bring him home to see a real doctor. He had scheduled an 11 am appointment at McKinley so we went. I was actually there to see what type of care they would provide. Typical state employees that just don't give a shit. He had a 103 fever and suffered a seizure. Brought him to ER in Park Ridge they immediately took his temperature and gave him something to lower fever at check in. ***Updated 3 hours later, he also tested positive for strep. What kind of clinic does take temperature or test for strep?

Don't go there for anything more than a running nose. They refused to prescribe antibiotics even…read morewhen it's clearly an infection. Already reported the doctors to them but they're unlikely to improve.

Shout out to Donald Wendt PA always very pleasant,…read moreefficient and knowledgeable! He explains everything clearly and helps patient to make an informed decision. Amazingly the PA was the provider to make the correct diagnosis and got me referred to Vascular Clinic! Both Urgent Care and my PCP insisted I was in heart failure had cellulitis which it wasn't! THANK YOU Donald Wendt PA for your professionalism! LMC

Dr. Sarah Royson James in Christie Limic Spine & Pain Mgmt is awesome! She listens, let's you ask…read morequestions and makes sure you are comfortable before your procedure. I am so happy she is in that department!

First priority my child was undoubtedly. What's so great about the Carle foundation Hospital…read morethere's multitudes of specializations within the foundation and top notch specialists that Is very well knowledgeable and adversed within their line of work is phenomenal. And I say that to say this, this type of compassion and commitment is not everywhere especially for Pediatric patients. My child and I were recently transported from Riverside Hospital to Carle Pediatric Intensive Care Unit due to no pediatric intensive care department within the facility of Riverside hospital. Transferred was an hour and a half way and it was a MUST and urgent care! . Due to weather changes and the winter's season, inevitable the viruses and FLU has knocked at our door once more. In the best care of Doctor Rosado and Doctor Tseng and their Amazing Staff. While my child had the best combinations of Pediatric care and Respiratory Therapy Medicine they both tackled the issue rather quickly and practically. Everyone single one of the staffing had compassion, kindness, supportiveness, tenderness and very thorough and knowledgeable of Asthmatic patients. They were understanding and treated my little one like their own. So much love was given to my little one. Carle Foundation even have a department called Child Life, which helped my child out emotionally by still being able to be in control of her situation and still being able to be a kid. She was able to still color, draw, legos, play room for the kids, puzzles, board games, play doh, books for reading just just to make a few things. Anything to keep her mind off of things and positive reinforcements. The ChildLife department was amazing shout out to Anna and Nikki!. We were definitely in the right place and right care! My family and I could not have done this without the loving family of Carle Foundation Hospital and we will forever be grateful. We stayed a long 5 days. With amazing Angels. Great service great people WELL DONE!

I was seen in the ED for abdominal pain on 7/24/2026, after having CC refer me. After getting…read morethrough the triage, I had blood work done per EMT. I then was given a bed against the wall in front of a busy Central Staffing area. Not only was this terrifying, but what about HIPPA laws? A FNP came and said "We are waiting for CT to come get you". I was not informed that this test had been ordered. I have PTSD, and the noise was "triggering me". I stopped a RN and told him that and he said, "I wish I could do something", but did nothing, and I continued to lay there without any help. (I was in the ED alone). Then when I was put into a room with two other patients, I was left with NO CALL BUTTON, No way to get assistance! The ONLY reason I came to the ED, was that I needed something for my severe nausea, and CC would not prescribe anything. I was finally given Zofran for my nausea after a while in the ED. I have been a long standing patient of Carle's and was extremely disheartened by the poor level of care all around me! This was not an isolated experience! Return to CARLE ED, only if absolutely left with no other options! I hope this review helps other to demand for proper care when seen in the ED.

I have been able to spend the last few months coming regularly to this rehab clinic and I am so…read moreimpressed by the entire team of therapists, schedulers, front desk staff, housekeeping, and everyone else who helps keep this facility functioning so well. Friendly staff, plenty of free parking, super clean facility, organized, running on time, and all very welcoming. The therapists are well-trained, dedicated, specialized, and caring. Each staffer that I have met has been willing to share their knowledge, in a patient and compassionate manner. This team is something! The warm-water therapy pool is beautiful. The pediatric gyms and treatment spaces are so clean and well-outfitted with new high quality toys, therapy equipment, and other materials for the kids to get to interact with. Well done to all at Carle Annex North! I will miss you all!

Patient care is awesome, facility is very clean, staff is OK but surgeons and nutritionist are…read moreamazing.

I came in for an acute office visit and had an excellent experience. The office was clean, the…read morestaff was professional, and the care was quick and efficient. I was in and out within 20 minutes--everything was handled smoothly from start to finish.

From the owner: New Urgent Care/ Walk in Clinic in town. Experience Affordable and Compassionate Care with Zero…read moreWait Times.

Of course it's very easy to give a 5 Stars Review when you've received excellent care. The level of…read moreprofessionalism was evident from the time you walk through the door and fortunately for me when I was discharged. Carle Hospital is a world class facility in every way. So would I recommend Carle Hospital the answer is without doubt this is the place for consistent proactive healthcare. Oscar Smith, Illinois Television CEO Founder.

I would give this place 0 stars if I could. Pretentious doctors, egregiously overpriced, abhorrent…read morecommunication, and delayed care system. You'd have better luck helping yourself by going on the Mayo Clinic website than here.

Worst place I have ever been to. Dr. Meldomi sent my prescription a month ago and it still hasn't…read morebeen filled. I have a degenerative disc and arthritis in my back and I am in pain. I've spoken to their pharmacist over 5 times and they say they have sent my prescription to the CVS Rantoul and a month later, both of them don't know how to fill a prescription. This has to be some form of malpractice. Update: The pharmacist called me last night to apologize and said (after a month) that my medication was mistakenly sent to the Walmart Pharmacy on Prospect in Champaign. When I called, it was not there. This place should be closed down.

I moved to Champaign in 9/23. I had ACA insurance at the time and started with Angelia Stewart, PA…read more First she claimed that I needed to come in 4 times a year for wellness check ups... so that means 4 copays a year.. AW HELL NO. Then I needed my migraine meds filled. I have taken the same meds for 35 years. They work. She took it upon herself to lower my dosage without telling me. I found out when I picked up my medication from the pharmacy. WHO DOES THAT? Is that even legal? I was completely appalled. What kind of ship are they running there? Promise Healthcare is awful and would like nothing more than to take your money. I said no more and now have my PCP with Carle. That doctor wants to see me once a year for well visits. Reasonable. Then even with my health insurance, charged me a $190 ou of pocket for my initial visit. DO NOT GO TO PROMISE HEALTHCARE. Save yourself.

Carle's Billing Department needs to get their act together! Seniors with Medicare / Medicaid are…read moremost certainly treated differently! Persons have been going to this clinic over 10 years now, you book an appointment,then out of the blues " poof" they send you a message saying when you come to your appointment please be ready to pay $600 for not having insurance!Hello?? Maybe the insurance on file decided to just disappear,by an act of magic?? Anyway talked to customer service,nurse and the Billing Department as well! After having the so called insurance for 8 years now,oh! Yes it does show on your record? Whoever invented the idea of including in your appointment the amount you would have to pay? Your method is not working,try something else! Communication people! And less Corporate people,too many Chiefs ,not enough Normal people!

Read some of these reviews, and was appalled. I have several chronic conditions, and in the course…read moreof over a decade of visiting many Carle locations, I only felt mistreated once, at the hands of an arrogant specialist at the main facility. I use this location on Windsor for blood tests--whoosh, in and out. Everyone is always courteous, and professional, and they get the job done. I do have to call more than once sometimes for an appointment, but seriously, that disagreeable phenomenon is not a Carle Exclusive.