My mother is a resident at City View Retirement. The staff are friendly and professional. The…read moreparade they put on for our loved ones during the pandemic was so moving. It meant so much to us to have them do that for our mother. We are very pleased with the wonderful care that she receives. https://m.facebook.com/cityviewretirement/videos/2576718085766691/

I have been contacted again regarding problems that not been addressed. Be careful, ask questionsread more

Very friendly and helpful staff. A bit hard to talk to the manager unless you are there. Our second…read moresibling to move there recently. Not a fun experience but very caring staff makes it easier.

This former Embassy West Hotel has turned into Embassy West Senior Living. It's at the same…read morelocation - right off of the 417 so it's really convenient and easy to find. My friend and I stayed at the Embassy West during Canada Day, which happened to be nearing its last days as a hotel. They were doing hardcore renovations and we were lucky enough to be given one of the newly renovated rooms. We were definitely impressed! The rooms had dark hardwood floors and cabinetry, a kitchenette with a fridge, microwave, and sink, a walk-in closet, accessible bathroom, couch, TV with basic cable, visually-appealing art on the walls, and one of the comfiest beds I've ever slept in. To be honest, it's much nicer than many apartments in the city, and even though its updated and more contemporary, it's still cozy. I believe some of the staff is still there, and, of course, there is new medical staff to assist in senior care. They have always been very kind and accommodating, and the management is still the same, so I trust that the quality of service meets or exceeds individual, long-term care needs, just the way it met hotel standards.

Long term care facilities get a bad rap, but I actually feel that Revera does a fairly good job…read more We had a loved one live at the Westwood for close to a year. Prior to that he lived at another Revera facility (the Stittsville Villa and Manor), but that one was for independent and supportive living only, so when his needs exceeded their capacity, he was transferred to the Westwood, which provides assisted living and long term care. The Westwood feels slightly less homey and more like an institution than the Stittsville Villa and Manor, but it does not feel "depressing" nor other adjectives that many associate with such facilities. Staff are very pleasant and residents do not seem neglected. Most of our loved one's time at the Westwood was during the Covid-19 Pandemic. They did have an outbreak when he was there, but it was not nearly as bad as at other long term care facilities in Ottawa. I think they handled it quite well. When they were in outbreak, they had residents eating in their rooms, but as the virus got more under control they had residents back in the dining room with good physical distancing measures. During the outbreak they really had strict restrictions on visitors and after the outbreak they still limited visitors and had screening processes. Although they faced some criticism, I feel they did their best with what they had. We were happy with the care he received at the Westwood. He would still be there had he not moved to a hospice for the last days of his life. The Westwood has a family doctor who comes to the residents, which saves residents the trouble of leaving their home to see a family doctor. The Westwood also has a pharmacy and lab on-site. They have a fitness room and a salon on-site as well. There is plenty of free visitors' parking in their 2 private parking lots. I would not hesitate to recommend the Westwood for those at the point in their lives where they require such living arrangements. I would also like to take this opportunity to thank those working at the Westwood and in all long term care facilities, especially those providing the everyday routine care to the residents. I recognize that it's hard work and not glamourous. I commend you and applaud you. Thank you.

This was our second experience with Tea & Toast, this time finding another residence for our Dad as…read morehis care needs had increased and the current home was unable to care for him. In spite of having very little time to find and move into a new place, Sherri took immediate control of the situation, reaching out to homes in the Ottawa area with my Dad's case file and looking for a good fit. She found us one in two days! Tea & Toast is like finding a guide to show you the way through a deep and dark forest of dozens of possible homes, multiple options, prices, and care needs. Honestly, I have no idea what we would have done without them. Full marks to the Tea & Toast team!

Amazing compassionate team, led by Sherri, who helped us "kids" with BOTH our parents needing a…read moreretirement home on short notice. They were super kind and efficient and got us into the perfect place. Can't thank them enough -- it's a huge boost knowing you're not alone when navigating the complicated retirement home landscape and Tea & Toast were in our corner all the way.

My father was a recent resident at Park Place. We had some issues with his care and when we tried…read moreto resolve it with staff they were quite cavalier and uninterested about finding a solution. We decided it was in his best interests to relocate him to another home. I wrote to the Manager to express our concerns but did not receive an acknowledgement or a reply. It seems to me that Park Place places more emphasis on their profits than the resident care and for this reason I could not recommend this retirement home.

From the owner: Quality and luxury senior & retirement livingread more

I would recommend Stillwater Creek Retirement Community as a great acomodation for seniors in Bells…read moreCorners. My mother-in-law was there for about 10 years after having heart surgery which left her with disabilities that left her unable to live on her own - this was at the age of 80. She was there for about 10 years, during which time she was quite content with the care and the food provided. When her medical situation worsened, she went from independent, to assisted living care. Until her passing, we were glad that she was in a 'community' where care was increased as needed. Presently, my husband, who suffered a stroke, is in the same place, and again, I am glad that he is in a place where he is well cared for, and the staff are very attentive to his needs.

From the owner: Stillwater Creek Retirement Community was designed to offer you the utmost flexibility in choosing…read moreyour retirement lifestyle. The 200-unit complex provides a variety of living options for seniors with two distinct residences linked by common dining and recreational facilities. Stillwater Creek led the way with the community concept. Much imitated but never equaled.

Thorncliffe Place is a friendly place with exquisite grounds. The residents love the large gardens…read moreand putting area, so nice to see a Family Owned Home provide the residents with the care and amenities they deserve!

An amazing place to work at, the residents are well taken care of and Thorncliffe is a second home…read moreto all of us.