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    Carlisle Dental Office

    2.0 (1 review)

    Services - Carlisle Dental Office

    Cavity treatment

    Dental exams

    Tooth filling replacement or repair

    Carlisle Dental Office Photos

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    Aspen Dental - Des Moines, IA - SE 14th St

    Aspen Dental - Des Moines, IA - SE 14th St

    1.9(16 reviews)
    6.4 mi

    Where do I begin. Went to then at the end of August 2023 . Was told I needed the deep cleaning with…read moremeds , my wisdom teeth out , and two crowns done. They wanted to jam all these visits into 4 visits! FOUR !! They quoted me at like 2500, and I took out a care credit loan (paid in full as of August 27th 2024) At my first visit (8/31/2023 they did the deep cleaning (1,337.00) My second visit 09/05/2024 they did half my mouth the meds for perio (1,318.00) Third visit 09/11/2024 (640.00)other half of my mouth with meds and temporary crowns for the two that needed done . They did this even though I told them I couldn't afford to pay for the permanent crown until into the new year. DID YOU KNOW temporary crowns are only supposed to stay in your mouth for two weeks? I had no idea . 4th visit 09/12/2024 (2,814.00) got 3 of my wisdom teeth removed. They did an xray after , and after I had been home for over an hour calls me and tells me I need to come back in because they found a WIRE in my gums from when the dentist put my temporary crown in on 09/11/2024. The oral surgeon removed it and said I had an infection and put some meds on it. ( that is when I should've started to raise hell but was was coming off of being under and didn't think to say anything ) they then sent me home and I proceeded to have the worst pain of my entire life . Like nobody can describe oral pain. I went back in mutiple times and the dentist would not listen to me . So I went to Altoona Smiles (Dr. Daniel's is amazing and I recommend him so much) He doesn't understand why they'd even put a temporary crown let alone two in my mouth when I said I couldn't afford the pertinent until the new year. So guess what I had to go ahead and pay for those temporary's to be redone by Altoona smiles and then two weeks following get my permanent's in. I am now a patient permanently with Altoona Smiles . I recently got a message from a debt collector for Aspen. Apparently my claims with them all denied and they had never called me to tell me . Altoona did after my first visit and my insurance company fixed the issue and reprocessed the claims . That is literally all they needed to do. Aspen didn't and now after talking with my dental insurance they will do everything in their power to get those claims from 2023 reprocessed . Moral of the story is Aspen Dental just thinks of you as cows going through the slaughter house. They truly do not care about you . Always check reviews, before making an appointment. Hopefully this review saves some people the pain and suffering . I now have major anxiety with dental care , but my dentist understands and knows how to handle with care . ASPEN DOES NOT HANDLE WITH CARE!

    I DO NOT RECOMMEND. They DOUBLE BOOKED my appointment and…read moretold me I needed to reschedule . I called Aspen Dental (SE 14th St- Des Moines, IA) on Thanksgiving morning due to a crown popping off. The representative scheduled an appointment for 8:15am on Friday. She took my name, phone number and email address. I arrived at 8am on Friday and was advised they had accidentally double booked my appointment slot and I would need to reschedule since there was only one dentist in the office that day. The receptionist was unapologetic for the double booking. What was even more frustrating...they were aware of the double booking but neglected to call, text or email me advising me of their error. Horrible Customer Service!

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    Aspen Dental - Des Moines, IA - SE 14th St
    Aspen Dental - Des Moines, IA - SE 14th St
    Aspen Dental - Des Moines, IA - SE 14th St

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    Carlisle Dental Office - generaldentistry - Updated July 2026

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