They took care of my emergent dental needs. Fair price and friendly…read more They have a ton of paperwork to fill out, but that is standard. Its clean inside and if my teeth bother me again out here I'll come back.

Dr. Main and the entire staff is pretty neat. I've always been terrified of the dentist, but I'm…read morerelaxed going there. Thanks for everything!

Nice facility, but terrible ethics. If you have platinum-tier insurance and don't mind surprise…read morebills, this place is fine. However, if you are self-pay or have specific coverage limits, stay away. I was extremely clear with this office multiple times about my coverage. I told them exactly which X-rays my insurance would pay for and explicitly instructed them not to perform any that weren't covered. They ignored me, performed the unauthorized X-rays anyway, and then sent me a bill for the difference. When I called to contest the charges, their response was: "We don't let insurance dictate our care." That is a convenient excuse to ignore a patient's informed consent regarding their own finances. The office also lacks any personal touch. The staff is so large and the turnover must be so high that you rarely see the same person twice. It's always someone new who has barely read your notes and has no idea what you've previously requested.

I used to love this place. I took my kids here since they were elementary and now they are in…read morehighschool and family dentistry lied to us saying they would call us to set up an appointment because there is a shortage of dental assistants??? Not hearing this anywhere else. And instead of reaching out to us letting us know they no longer accept our insurance and seeing if other arrangements could be made they back handed dropped us by telling our insurance. Also we have been going there for over I believe 10 years you think they could grandfather us in with their new policy or at least reach out to us personally. I was very sad and disappointed on how this was handled. I don't appreciate being lied to. Now I have to rush and try and find a new office for my family.

I've been going here for my bi-yearly appointments since I can remember from my childhood and I…read morestill go today because their care is fantastic! The staff are very kind and supportive! I had to get my tongue tie lazered off and they let me know what was going on throughout the entire process! They forgot to let me know what the giant needle was for and I freaked out for a second but they reassured me right away and let me know exactly what I needed to know to stay calm :) I'd love to take my kids here in the future!

I'm newer to the area and finally got around to finding a new dental practice and after reading…read morelots of reviews, this place stood out. They accept my insurance and quickly got me an appointment and even called to let me know if earlier slots had became available. The staff was great from the desk, hygienists, and dentist. I felt well cared for and they do a good job explaining what they're doing. Happy to go back for another appointment!

Get quality dental care with caring, affordable and dedicated staff. So refreshing to see smiles…read moreand laughter! Such dedicated loving individuals. What a blessing to have in our community.

I've been going here for years and staff is good. But it can be very slow!!! My mom recently…read morestarted going here and they had scheduled her appointment for a cleaning but when she got there they said that she didn't have an appointment. So I texted her the paper we got from them to confirm her appointment. They told her to wait since she wasn't on the schedule (which was annoying because she made the appointment 3 months ago). She was told to wait for an hour and then was later told that she had to wait ANOTHER hour. She ended up having to reschedule because someone didn't do the appointment correctly. Waste of time!

Dr. Grask and his staff are all very professional. He handled a complicated crown and tooth repair…read morevery well, with no pain, and came in "off-hours" to do so. Exceptional dentist.

Stacy, the office manager was so knowledgeable; excellent communication before and during my visit…read more She ensured I was fully informed of my insurance info; including my portion; so I could focus on my visit. Kathryn, The DA was incredibly kind and extremely comforting! She knows what she's doing and that's comforting! Dr Grask was thoughtful, practical and charming. He somehow sensed my ambiguity about dentist, and informed me of every step he was taking. A piece of the puzzle many practices miss is the way they treat each other, there appears to be a sense of comrade and understanding. All of these pieces make The Hub Dentistry exceptionally pleasant!

Have been going here for years! Dr. Lyle and his staff are great. He does amazing work, and they…read morealways make me feel so comfortable. By far the best experience I've ever had at a dentist!

I've been going to East Des Moines Dental for quite a few years and have never had problems. They…read moreare attentive to their work and staff is friendly. But there is room for a lot of improvement. Their ability to answer phone calls and or to reach out to their patients for billing is exceptionally low. Recently I was served with papers at my residence for an over-due bill from 4 years ago. I have been going to this dentist for over 10 years. They have all my contact information including my phone number, email, home address and my mothers phone number and email, yet out of the 4 years that this bill was due, neither one of us were reached out to or notified of this issue. Due to them choosing to reach out to an attorney instead of me I had to pay my over-due bill and a $100 attorney fee. I've always been on top of bills and whatever fees I have due so this situation could've gone so much better for myself and them. But I had to learn that unfortunately East Des Moines Dental does NOT care for their patients they are treating for and are only caring for what money they can get out of people. Just a warning for first time patients and or patients who have been loyal for many years, they WILL NOT have you back on financial terms.

Everyone's always been super nice, love my hygienist, Dr Matta is very kind. Office people are…read morealways quick and helpful

The staff is very friendly, dr. Matta explained every plan or option we could do, was very gentle…read more the office always files the claim for me and I have two insurance, I feel very comfortable when I walk in the door!! Cyndy C

Just moved here from Minneapolis and was very pleased with finding such a great dental office. I…read morewas so pleased with the professionalism from the entire team. I would definitely refer this office to anyone in need of dental care.

Best dentist I've ever had. My whole family goes there. Dr. Waggoner is very personable and he is a…read moreperfectionist. The staff is very helpful and friendly.