I'm so glad i switched dentists! The is by far the best dentist I have ever used and will continue…read moreto use. All of the staff I had contact with was helpful and pleasant. Everything was made easy for me the receptionist was easy to work with, they were will to find my insurance information when I forgot the card. Things were explained in a way they were easy to understand making me feel very comfortable. I will be recommending all my friends, family and anyone who listens here.

cleanings last for 15 minutes not cleaned well at all gum disease, never got better in 3 years, i…read morehave had two different offices tell me they cant beleive i was on a 3 month plan , received a crown not even 2 years ago now has to be replaced due to a cavity she left to space i was told, be aware of there fast service.

I don't normally write reviews but been a patient for several years and didn't want anyone to be…read morefooled by the positive ratings. If you're looking for a simple cleaning and oral exam this is the place to go. All in the office are great, hygienists, and dentist. Always made me feel comfortable. However if you need major dental services like a bridge, tooth extraction, etc. this is not the place. I paid over 10k for work to be prepare and set a bridge. Slightly two years later the bridge cracked and the company they use has no warranty. They have audacity to call and leave a voice message that if I want to pay another 4.5k they will order and replace my bridge. Really on a 2 year cycle. I really hate to leave a negative as o have referred everyone I know here but until they change companies or offer guarantees on their products. Buyer beware

Regarding my previous review, I challenge Summit Dental, without being fraudulent, to tell us all…read morewhat was incorrect within my original review? I made an Appt with Dr. Millard (under my network). They instead gave me Dr. Leinen (out of network) for a 3 minute review that made me liable for the entire $311 charge (which would have been $0 for me if Summit had simply followed instructions). For all potential customers--you now see how Summit Dental will deal with any problem that may arise -- they'll simply call you names and not accept responsibility for their errors. Personally, I'm done with this firm.

Great care, and understanding staff. 10/10 for friendliness, cleanliness, attitude, communication…read more(billing, procedure, and care options) and willing to work with us financially and mentally. LGBTQIA+ friendly, and reccomended by One Iowa. If you are up front with dental anxiety or the amount of money you can spend, Downtown Dental Care bends over backwards to do what they can for you. Anecdote/Example time: My partner has had many teeth degrade due to depression/fear of dentists, so much so that another dentist told her she'd lose all her teeth. However, when my partner was in incredible tooth pain, we went to Downtown Dental Care as it was recommended by One Iowa. We explained that she had dental anxiety, and when we arrived, everyone (from Joni at the front desk to Dr. Riley himself) was kind, understanding, and patient with my partner. No guilt or blame were given for the state of her teeth. There was only a focus on "get you better" and looking to the future-- no shame or chiding! Prodecures were explained to us step-by-step, all matter of fact without judgement. All tooth care has been presented with options and explanations of each option for us, like the cost physically vs financially for a root canal vs a tooth pulling. Not only have we been given options for treatment, but when Dr. Riley cannot do something himself (either due to his practice (like pulling teeth) or due to cost (root canal), he recommends the best place to go- a surgeon who also understands dental anxiety, or Iowa City Dentistry School for cost. One additional thing to add: My partner has Delta Dental, and the staff, hygienists, and Dr. Riley, have all helped her navigate her insurance and pointed out the next steps she needs to do when they cannot do something for her. It is incredible, personal care. Needless to say, despite my partner's dentist anxiety, she loves the team at Downtown Dental Care!

Did five fillings all of them had cavities underneath I found this out because one broke off and I…read morewent to a different dentist.

They took care of my emergent dental needs. Fair price and friendly…read more They have a ton of paperwork to fill out, but that is standard. Its clean inside and if my teeth bother me again out here I'll come back.

Dr. Main and the entire staff is pretty neat. I've always been terrified of the dentist, but I'm…read morerelaxed going there. Thanks for everything!

Have been going here for years! Dr. Lyle and his staff are great. He does amazing work, and they…read morealways make me feel so comfortable. By far the best experience I've ever had at a dentist!

I've been going to East Des Moines Dental for quite a few years and have never had problems. They…read moreare attentive to their work and staff is friendly. But there is room for a lot of improvement. Their ability to answer phone calls and or to reach out to their patients for billing is exceptionally low. Recently I was served with papers at my residence for an over-due bill from 4 years ago. I have been going to this dentist for over 10 years. They have all my contact information including my phone number, email, home address and my mothers phone number and email, yet out of the 4 years that this bill was due, neither one of us were reached out to or notified of this issue. Due to them choosing to reach out to an attorney instead of me I had to pay my over-due bill and a $100 attorney fee. I've always been on top of bills and whatever fees I have due so this situation could've gone so much better for myself and them. But I had to learn that unfortunately East Des Moines Dental does NOT care for their patients they are treating for and are only caring for what money they can get out of people. Just a warning for first time patients and or patients who have been loyal for many years, they WILL NOT have you back on financial terms.

Get quality dental care with caring, affordable and dedicated staff. So refreshing to see smiles…read moreand laughter! Such dedicated loving individuals. What a blessing to have in our community.

I've been going here for years and staff is good. But it can be very slow!!! My mom recently…read morestarted going here and they had scheduled her appointment for a cleaning but when she got there they said that she didn't have an appointment. So I texted her the paper we got from them to confirm her appointment. They told her to wait since she wasn't on the schedule (which was annoying because she made the appointment 3 months ago). She was told to wait for an hour and then was later told that she had to wait ANOTHER hour. She ended up having to reschedule because someone didn't do the appointment correctly. Waste of time!

DR Wenger and the entire staff are top notch people. Very professional and peaceful atmosphere. I…read moredo not look forward to dental visits, but they make it relaxing for me.

False advertising. Called to schedule "free whitening" coupon. While scheduling, they…read morespecifically asked when my last routine appointment was, and I told them 2 months ago. When I arrived for my appointment, they told me that in order to get the whitening, I HAD to get a routine exam, which my insurance would not pay for since within 6 month window. (they tried to call me 30 min before the apt to tell me, but I didn't get the call). They said they would allow me to use it in 4 months in conjunction with a comprehensive exam, but they don't take my insurance so I would have to pay out of pocket. Complete waste of time, and they had several opportunities to tell me, since it was NOT in the small print. Bait and switch!

Ankeny Dental UNProfessionals,…read more After a regular dental cleaning, the hygienist normally schedules your next appointment in 6 months. Well, mine scheduled it earlier that 6 months so when I got my next cleaning I was sent a bill because Insurance would not pay due to the office's scheduling mistake. I called the office to explain their mistake in scheduling and I was told that I needed to know what my Benefits were and it was my responsibility. In time, I was told that this would go to "collections" and the office would not even split their mistake with me 50/50. Now I don't know about you but I trust that my dentist/hygienist will schedule me for a 6 month cleaning or if a mistake is made, that they own their mistake. (I have since found a new dentist and I explained this scenario to the new dentist and they said they would have "written it off" because of the mistake that was made). I prefer to go where staff are Professional...they now are my new dentists. The dentists are great but the BILLING dept and manager are very unprofessional. I feel sorry for anyone who has to deal with these staff members. Dr. Huston is and always will be a good friend but I think the Practices' choice for billing staff needs to be changed. Has anyone else had to deal with this billing staff? Post it here because I guarantee there are more of you out there. Adios UNprofessional Billing Staff

I really appreciated the professionalism and modern facilities. Instead of just being told I…read moreneeded a crown, they used some high tech machine to show me my tooth and it's condition. I had never had a crown before and was very apprehensive, but Dr. Huston was very thorough and explained why the crown would help keep that tooth as well as protect the other tooth. It was a very easy procedure- virtually painless. I received a temporary crown and then went back and received a permanent one. Now they have one day crowns for a permanent one which will be even better because they have their own new machine. I appreciate going to a dental office that stays current with the newest technology to help patients. Karen