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    Carlos Shoe Service

    4.1 (237 reviews)
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    Services - Carlos Shoe Service

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    Recommended Reviews - Carlos Shoe Service

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    Reviews With Photos

    Sarah O.

    This guy is over priced and does really sloppy work. He also refuses to admit fault or give a refund. I took in a pair of Suicoke sandals to be resoled. Size 39. Suicoke are a premium brand, sandals were originally $250. Carlo shoe repair has shortened the pair by an inch, as you can see in the pictures. He took a bit off the top and a bit off the bottom and they no longer fit me because one is too small. I took them back in to ask for a refund, and he was extremely rude, told me that I must have 2 pairs of them and brought in the wrong one (I do not) and that my foot grew (it didn't) and that they must have come like that. Before taking these shoes to Carlo, they fit me. After his "repair" they no longer fit me. You do the math. He charged me $90 for this repair. I'm planning to report him to the city and vibram. He's got terrible ethics.

    Yenting C.

    Re-soling review. Cobbler: Carlos' Shoe Repair. San Francisco, California Boot: Redwing Iron Ranger. Amber Harness. My Iron Rangers were only about a year old but I had put a lot of miles on them and although the original RW mini-lug sole was still fine, I knew I wanted: softer feel underfoot. Better grip for light hiking. Fully embrace the work boot aesthetic. I have other slimmer profile cap toes and service boots and the bulbous IR toe will never be as sleek With that in mind, I felt that adding a leather midsole and leather heel stack would address some of the more obvious IR deficiencies and add a little more support and improve the foot feel. I went with the honey lug Vibram 100 for the grip. Depending on who you ask, the honey lug may or may not be softer than the black V100. Overall, I was very happy with Carlos' work. The soles look great. He went to the trouble of adding a second midsole layer which only is in the forefoot and tapered away towards the back. He said that he did this to maintain the same level of heel rise as was in the original IR sole. The honey lug V100 is plenty grippy and felt just right. It wasn't tremendously softer than the original RW outsole but enough that it was a tad bit more comfortable as I walked several miles through San Francisco today while running an interminable list of errands. Carlos also cleaned and conditioned the boots. I didn't ask what he used but it did darken somewhat. I highly recommend supporting your local cobbler!

    Love it!
    Rebecca G.

    Excellent service, I came in to have some shoes renewed and they look absolutely beautiful. I also bought a can of the same color that I used on the shoes for a purse and now I have a matching pair. Thank you Carlos.

    Elma C.

    I am giving Carlos shoe service 10 stars. My knee-high boots were completely ruined- the suede looked old and shabby, the soles had uneven wear (google it, it uneven wear looks like permanent damage). I was ready to get rid of my favorite boots but decided to see if they could be fixed. Before I picked them up, I was skeptical. When I saw the boots, my jaw dropped behind my face mask. They looked brand NEW again. The soles took some work but the result is amazing. I don't have any "before" photos (I wish I did) but the "after" images speak volumes. These boots are 7-8 years old! Highly recommended, please feel free to PM me with questions.

    Repaired cycling shoes.
    Carol F.

    Took my cycling shoes to Carlos and he made them like new! New Velcro, cleaned up - fast service as well! I Carlos!

    Shoe before being fixed
    Hannah H.

    I was so relieved that they were able to clean my Birkenstock clogs. The first time I wore my new clogs out I immediately got grease stains on them at KBBQ. I tried everything I read online to try to get the stains out but nothing worked. I took them into Carlo's and to my relief they were repaired to look virtually new and they also waterproofed them.

    This is how Carlos returned my booties, two different colors, which is not how they originally were. Awful job and didn't ask for this.
    Nicole C.

    Carlos absolutely destroyed my shoes and he was SO RUDE when I asked for my money back since I wasn't happy with how they turned out. When I went to pick up my shoes, Carlos returned them and each shoe was two different colors. I'd asked for my heels to be fixed on my booties and did not ask for a color alteration (if that's even a thing..) I am so upset that my shoes now look horrendous. And he only gave me half my money back. I felt taken advantage of and will literally NEVER give them another penny of my money and will never recommend anyone I know to go there. They did an awful job and were awfully rude when I wasn't happy with the results. No effort was made to try and fix what I didn't like.

    Sole repair & cleaning. Amazed how they came back looking brand new.

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    7 months ago

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    8 months ago

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    2 years ago

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    8 months ago

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    3 years ago

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    2 years ago

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    5 years ago

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    1 year ago

    Priced the repair fairly, completed work as promised and the quality was awesome. Would return for shoe repair.,.

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    2 years ago

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    3 years ago

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    2 years ago

    My shoes was fixed; my boots sole completely fell off. I thought I lost my all leather precious boots. Now they look like new. Many thanks

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    7 years ago

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    3 years ago

    Carlo came through to repair my wife's wedding wedge 48 hours before the wedding. Thank you so much for pulling through for us!

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    3 years ago

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    9 years ago

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    6 years ago

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    3 years ago

    Had to pairs of shoes polished. Needed it done last minute. They were able to accommodate the time but cost $80.

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    6 years ago

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    4 years ago

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    7 years ago

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    13 years ago

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    8 years ago

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    8 years ago

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    5 years ago

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    15 years ago

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    9 years ago

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    4 years ago

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    9 years ago

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    10 years ago

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    7 years ago

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    4 years ago

    Carlos Shoe service did quick and thorough work on two pairs of shoes. Turn around time was 2 days. Recommend working with Carlos.

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    Page 1 of 6

    Ask the Community - Carlos Shoe Service

    Do they shine shoes while you were Them?

    The calves on my boot are too small. Do you do boot stretching?

    Yes

    Do they fix suitcases as well?

    No

    Does anyone know if they are open right now given COVID-19? They have a pair of my shoes.

    Restart open 10 to 2 Monday to Saturday starting April 14

    Do they clean water damage from Ugg suede boots?

    Yes

    Don’t See Your Question? Ask Away!

    Review Highlights - Carlos Shoe Service

    I had the leather soles replaced with rubber so they will hopefully last longer versus the San Francisco sidewalks.

    Mentioned in 24 reviews

    Read more highlights

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    I came here early on a Saturday after checking out a few shoe sole repair locations on Yelp. Mak…read morehad great reviews, so I decided to come early and get a quote since they were open on Saturday. I needed to get my boots' soles replaced and was thinking about completely swapping the soles too. Mak provided me a reasonable quote for the rebuild and was also very knowledgeable in the shoe care tips he shared with me. He said he would complete an entire rebuild of both leather boots' soles within the day, and I was able to come before closing time to pick them up. I accepted and left my boots and contact information. Separately from my experience with the shoe repair, a couple came in after me to do a watch repair as I was leaving. Within seconds, Mak was able to identify the problem and said it'd take 10 minutes to fix. Talk about someone who knows their craft very well! He sent a text less than 2.5 hours later letting me know they was ready for pickup. I came before the store closed to pick them up. The boots' soles were revitalized, I put them on and walked around the store with them. I was very happy. Mak is awesome, gets your shoe repair done quickly with reasonable prices, and I will absolutely going to Mak for any shoe repairs I may have in the future!

    Such a great spot to fix a couple of shoes…read more They are super responsive on Yelp, and do the job extremely quickly. I had two separate issues with two different shoes and it only cost $25 bucks and they both looked as good as new. This will definitely be a go-to spot for any future needs.

    Carlos Shoe Service - shoerepair - Updated August 2026

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