I went to this Carl's Jr to get a breakfast burger and some hot and crunchy hash browns. I have had this meal at several locations all over California. Well what I got was Luke warm hash browns and breakfast burger at 730am. Really, did they serve me yesterday's leftover? The orange juice had to come from the bitter sour orchard. It's the nastiest I've had. Guess where I won't be going for breakfast. I would've gone back in to complain but I was on my way to work. read more

Terrible fast food experience. The new promotional milkshake I got was watery, no whipped cream or cherry. Then we received our Superstar wrap and it was terrible. It was falling apart and the wrapper was soggy and when I tried to unwrap it, the wrapper was so soggy that it came apart and stuck to the wrap. I took it back to the counter and nicely asked it I could have it redone and the manager took the sand which and said to a worker "Well what do they want me to do? Do they want even less sauce? What do they want?". First of all, I'm standing right here. Second, why would you be rude and talk about a customer in a sour tone when HE IS STANDING RIGHT AT THE COUNTER?! And then when she remade the sandwhich, she looked right at me and slammed the sandwhich down on the back counter and waited for the cashier to bring it to me. Worse fast food experience. read more

Just went thru the drive thru in Fowler, no lunch crowd yet, not busy. Ordered 2 taco salads, the shells were stale and had a nasty grease taste. My co workers was just as bad, so I called the Manager of CJ's and told her, and she just said, ok, thank you, and sorry about that! WHAT? I'm not ordering from them again! read more

I went to Carl's Jr. before work to get something quick and the burger was nothing but mustard and the meat was barely on the bun. I asked for a small fry and got 13 fries that weren't even in the package all over the bag. read more

Hot dog buns are always stale and hard, not fresh. Def not preserving food properly in there kitchen. 3rd time its happened. Never again.

So the staff is nice but beware the prices don't match the sign. They just switched from a corporate store to a franchise so it is technically a new store but they need to work through some bugs. The monster breakfast sandwich tasted good and the oil in the hashbrowns tasted fresh. Over all I'm happy with the exception that the prices on the menus are off. It's a form of theft that someone needs to take ownership of and fix. It was off by .40 I'm also driving from Fresno for their breakfast deal on the sausage breakfast sandwiches, this is fine because of new ownership. So to clarify it would have been 4 stars if not for the price being incorrect.. read more

Cleanest fast food restaurant I've ever been to!! Great staff. Good food. What more could you ask for?

This id the best Carls Jr! Ever.. Such a great food and the service was nice too, I love the 5 for 4$ menu

Ordered a double western combo and a Big Carl with just mayo at their drive-thru for lunch. Ended up getting a single western combo and a Big Carl with just their Classic Sauce with grease and sauce all over the parchment paper. Thus making it nearly impossible for me to eat the burger in my car while I was on the go. I thought I'd stop by just to get a quick fix for me and my sister as we were in a hurry but in no way did I even rush the cashier or the cook with my order. So to make this long story even longer, I was charged a double western combo and they gave me a single western combo (they even wrapped the burger as a double!). I asked for mayo only on my Big Carl and I received an overflow of their Classic Sauce on my Big Carl with burger grease oozing out with it. The worst part about this experience is that they weren't even busy at all. I was the only one at the drive-thru and maybe a couple of customers were inside the restaurant. I don't understand how people can mess up an order so bad when it's so slow. I own a few high volume fast food restaurants myself but I've never had employees make mistakes as terrible as these folks that were working yesterday. I should've known when the kid handed me my drink without cleaning the side of the cup that this wasn't going to be a good visit. But I was nice enough to give him the benefit of the doubt. As soon as we hit the 99 about ready to scarf our food down, we realized how bad they messed up our order. It would be a hassle to turn back to Fowler and complain, I was already in a hurry to catch my plane back home. All in all I wouldn't recommend coming to this store unless you have no other choice. Make sure to double check whatever the heck you ordered before hitting the road or you may end up paying the same price like I did. I don't know how a single patty burger looked like a double. I don't even know how on earth the Big Carl I ordered earned so much classic sauce. The burger basically drowned in the sauce and in its own grease. A demise I would never wish on any burger in this great nation we call America. Sure the food was freshly cooked and sure the cashier hit the "no lettuce" button but he reassured me that there will be only mayo on my Big Carl. Pulling up to the window to pay, he gave me smile I thought was welcoming at first, which is a sign of good customer service. But something about the kid being so extra friendly made me uncomfortable. Not the hot and bothered type of uncomfortable as that would be very strange for that to happen to me. But the kind of uncomfortable I'm talking about is the I don't think I should trust this guy kind of uncomfortable. As I think back on it, I can kind of imagine him laughing with an evil laugh along with the cook after we left. So to the owner and store manager, you should probably talk to your employees about what they are doing wrong. As a fellow fast food business owner, I truly am embarrassed and ashamed for you. Unfortunately it's employees like them that gives other fast food employees a bad name. I know this is a long review but I really want to emphasize how upset I am. I would really like to add the name of the cashier to this review but unfortunately Yelp won't let me do so. So I guess what we all learned from reading this review is that I take my food seriously even if it is cheap fast food and that this establishment needs to have a talk with their employees on accuracy and how food and drinks should look before it goes out to the customer. read more

Their cashier could be a VERY good argument for not raising minimum wage. Stopped by to grab a quick lunch while on my way to Clovis. Drive through line was very long, so I went inside. The cashier didn't seem to know how to ring anything up, and frankly, was a bit of a jerk. I'm allergic to sesame seeds, so When ordered my burger, I asked him to substitute the fresh baked bun (as I always do at the many Carls that I stop at on my travels). You would have thought that I asked for the moon. He didn't even know what I was talking about, so I pointed to the sign hanging behind him that said "substitute fresh baked bun on any sandwich, additional fee may apply". He looked at it and still didn't seem like he understood. Clueless. It's not his lack of knowledge of the product that annoyed me, it was his attitude. Well, sure enough, when I got the receipt, there was no notation of my request. When I asked him, he seemed annoyed and said he would "tell" them. Of course...my order was wrong. I won't stop at the Carl's location again. I stop in kingsburg or Selma all the time, never a problem. read more

Drive thru service stinks. The kid who was taking orders sounded half asleep. Pulled up to window and sat for 10 minutes with no one greeting me plus their slide window was open which could not be good for pests! read more

wow what a huge let down, missing a burger we ordered, didn't even give us the correct sauces we asked for, the chicken tenders were hard as a rock. went to get food real quick cause we were hungry and guess what i'm still hungry! what a big waste of $25. i guess you can't expect much from a fast food place but i do expect the food i ordered to be there, they have the easiest job ever and they can't even check the bag before they give it out? i worked in a restaurant, it is not that hard. do NOT go here, save your money and go somewhere better. read more

I have to start out with saying when charls Jr first came to mind, it was never our first choice. We had experienced terrible customer service, and the food, even when being parked to wait for it, was always cold and literally tossed together. Last night after church we were hungry and needed something on the go. We thought well we haven't eaten here in 3 months let's order since were prepared for the back lash. However it was completely different. Art, the drive through employee was so friendly, and awesome. He listened to what we wanted and even my husband made it a point to tell his manager. And the food was so much better than before. I did drive off without my onion rings, but my husband forgot I ordered them and was ready to go lol. This experience was way better, and having art at the window was a bonus. We need our night in a calm manner rather than a frustrated one. Thanks Art for your excellent customer service!! read more