I mean... it was just a strange experience? The food was alright despite stale fries and a liquidy shake but like, the energy was just so strange. It honestly felt kind of special to experience this particular employees first day on earth. Everything we said was met with a completely irrelevant and nonsensical response. I'm not sure she knew what we were asking for until we explained it very slowly as though speaking to a spooked horse, gently requesting no pickles on my burger. It sort of felt like pulling teeth to order three items. Anyway, it was just kinda weird but whatever. read more

super weird, tables were completely uncleaned and bathroom had urine all over the toilet and walls, service was horrible, they forgot multiple items and soda machine was broken. Do not eat at this location read more

I'm sitting here after waiting ten minutes in drive thru to get my food sipping a flat diet soda and eating cold fries I paid over $15 for a burger meal and it's always the same ... long wait cold fries and flat sodas At least they get the burger kinda right? It's just always drowning in ketchup and mayo even read more

Carl's Jr - Proof of purchase - Burgers Near Me - Willcox, Arizona

Good hot food. Not too long wait time. And really nice employee. No complaints at all.

Good at Carl's Jr. Is usually good. There were no complaints at this one. Food was excellent as was the service. $ This Carl's Jr offers a military discount so show your ID. read more

There is no vegan burger patty at this location. Thank you Thank you Thank you Thank you read more

Doesn't seem like they have it together what so ever here. Took them like 10 mins to even greet us and take our order. Two of my friends got the most simple things and it took over 20 mins for it to come out and it's not even fresh. It took 25 mins for my burger to be ready also, I could see it just sitting there forever so that also wasn't fresh. There soda machine is all flat, every single one. Come on Carls Jr get it together read more

Longest wait thru a drive thru I've ever experienced in my life we got here at 3:25 it's now 3:57 and there's still a car in front of us. Keep in mind there was only 2 cars infront of us. They charged our total to the car infront of us so they paid more for their food and we paid less. Seems like everything in this place is an absolute shit show. Definitely recommend going to McDonald's across the street. read more

I went through the drive through and the automated system kept interrupting me so I finally went inside. When I ordered and got my food the girl laughed at me when I asked for more ranch. I finally got in my car to eat my burger and when I opened it up it looked like there were worms on top of it. I was excited to eat since I have been on the road for over 14 hours. Don't ever eat here again. read more

Carl's Jr - Burgers Near Me - Willcox, Arizona

I walked into the store and was completely ignored by the staff. The store was not busy: nobody in line at the drive through; one other customer in the dining area. One staff person was conversing with her boyfriend/husband at the counter when I walked in. When she was done visiting with him, she walked away and completely ignored me standing there waiting to place my order. I waited for approximately five more minutes and realized that none of the employees was going to acknowledge me as a customer. It was an extremely frustrating experience. I live in Willcox and most definitely will not return to this establishment. I will also make sure that other people know about my poor experience at this Carl's Jr. It is obvious that the franchise owner does not care about quality customer service. read more

Food wasn't hot order was messed up. And a wrap isn't cut up iceberg in the shape of a bun. Our cashier Deisy was extremely rude. We wanted them to remake it cause it had everything on it we asked it not to but since she had an attitude I just requested our $ back. She asked for the receipt and her and someone else looked at it for 5 minutes before we got our $ back. $10+ dollars for a sandwich y'all can't even get right. Our fries tasted like fish. I don't think they serve fish. read more

For $5 I got a double cheese burger, onion ring, fries, medium drink and a cookie. It was good. The only criticism, the onion ring was over done a bit. But still great for the price. Fast and friendly service. read more

Carl's Jr - Carl's Jr - Burgers Near Me - Willcox, Arizona

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I think I counted close to nearly 70 flys in the lobby and the cashier didn't greet me at all horrible experience

I only went through the drive thru, and the staff was nice, however they repeated my order four times, and each time they left something out. When they finally got it right, I pulled up to the window and they gave us our food. Then i realized that they didn't give me my sister's drink. When i got the employee's attention and told her, she looked annoyed and repeatedly asked what drink it was and what size she wanted. I told her, but she still kept asking. I don't recommend this stop. read more

Very slow... no one was cooking and the manager was publically lecturing one of the employees in front of tahe whole store. Well all 2 of us. Employees didnt appear to be trained on some equpment like the shake machine. Employees were kind of rude. read more

dad stopped to get a burger and fries on our road trip and i was soooo happy because he said i could get a milkshake! but then something awful happened! we waited 20 minutes for our order and my sad excuse for a milkshake came out and was half whip cream, half foam! it was terrible! and that's saying something for a 3 1/2 year old. i was being sooooo patient and sooooo good and this milkshake made me so sad. then dad drove us to mcdonald's AND burger king for shakes and no one had them! what is this town!? a tragedy! if you're looking for a quick stop, i recommend passing by wilcox. they need a thorough checkup! like when i go to the doctor when i'm sick. i think wilcox is sick. they need milkshakes. with love, your milkshakeless 3 1/2 year old. read more

Horrible. Not one aspect of this restaurant reflected the Carls I remember. Had I been in charge last Monday, July 8, 2019, I would have fired every employee and closed the core. read more

Typical Carl's Jr. The food was good, service was fast and the employees friendly. The door lock on the Men's restroom did not work, which surprised me since it looked like a newer store. Small rant - I was a little surprised when I was at the counter with all my motorcycle gear on and hemet in hand they ask "Is this for here or to go?" I ask you where in the heck am I suppose to put all this food and drink? How am I suppose to eat and drink with my full face helmet on? read more

I have been eating at Carl's Jr. for years. I pay more money for the food but the freshness and quality of the food was worth it. I ate at Carl's Jr. in Wilcox Arizona this last weekend. First of all when we walked in there was a overwhelming smell of pine -solvent. It was burning my eyes the whole time I was in the restaurant. By the way I don't normally have sensitivity to chemical . Then are food came . The fries where cold and hard as if had be setting around for hours. Next My chicken sandwich tasted off as if it was setting out for a long while unrefrigerated . I also brought a friend and she had the chicken tenders and the same applied to her meal also. Five minutes after I eat my awful meal my stomach started to growl. Now I am down with food poisoning. I have a very strong system and rarely get sick. The whole experience was just awful. If you want to stay alive don't eat a Carl's Jr. In Wilcox lArizona. If I could give a star rating of one to five it would -5 read more

Very unfortunate experience. Lately, I have been eating meat, but was just "I the mood" for a good burger and I know I can always count on Carl's. I ordered a Junior Cheeseburger on a wheat bun with ketchup and pickles only (my usual order). I'm am sorry to say that it was the absolutely the worst burger I have ever had in my life. The burger was a hard hockey puck - must have been under the lights for hours. The wheat bun (for which they charged extra) was stale and hard around the edges. There were only 2 pickle slices on the sandwich. Simply no excuse for serving food like that. They should have tossed that burger and started over!! Service was surpringly slow. Mind you, it was 3 o'clock in the afternoon and we were the only customers in the store. My husband had a Western bacon Cheeseburger - it was okay, bacon wasn't cooked crisp, as he had requested - he described his sandwich as "Okay". The restrooms were clean. The male clerk at the counter was slow and needed information repeated several times. The first female manager (apparently shift change) was abrupt. The 2nd manager, Brenda, was extremely friendly and helpful. I only wish I had been able to tell her about this order in person. We took our order to go. read more

Stood there waiting to order for 5 minutes, and they didn't even acknowledge me. I ended up just leaving

Literally the worst place I've eaten at on my was from Las Cruces to Phoenix. I came to this place and waited 15 minutes for 2 burgers and then I left without checking my order. To my horror, I my burger had the garnish and mustard on it which was disappointing. I called the store while I was on I10 to tell them to refund me. No one answered the phone. I called 10 times, no luck. I didn't even get my money back and I had the throw the burger away. It was very disappointing. I stopped at Blake's in Tucson. Green chile burgers never disappoint and they can make it as requested. read more

Horrible customer service!! Never again! So called General manager "Cindy" shut the drive thru window on us after we asked her for ranch. We got off our vehicle , walked inside the store and GM yelled at us to get out of her store. Good thing I caught all of this on camera. read more

HORRIBLE!! Only 2 people working and 1 of them was in the back eating. In the 5 min I stood inside waiting to order, no one acknowledged me and 3 people from the drive through came inside because their order was wrong. Their was trash over flowing the floors were nasty dirty. I just ended up leaving! read more

My family has been patrons since Carl's Jr. opened in Willcox. The food is consistently excellent -- fresh and tasty -- and the portions are good. Love their cheeseburgers! We also think they have the best tasting iced tea anywhere near Willcox. I appreciate that even though this location is way off the beaten path for most, this CJ always has the new food items that you might not always be able to get outside the biggest cities. The employees who wait on us are very pleasant, polite and accommodating. I like the hand sanitizer station. There's a TV if you need some entertainment while you eat. read more

Thank you so much for allowing us to walk up and order not like McDonald's that requires you to use an app that doesn't work therefore you cannot walk up and get any food at McDonald's negative review for McDonald's in Wilcox great food here at Carl's junior read more

Waited 30 mins for food we were at the carl's jr parking lot they said they couldn't give us our order in their parking lot and they had to make a new order because they "couldn't find us" read more

Me and my husband were in love which The Beyond Burger at Carl's Jr. We ate it three times a week minimum. That was until we moved to Willcox Az and tried it on 8 occasions to get our burger there . The staff is rude and always put cheese on the burgers when asked not to and laugh about it . They also mocked us and my husband and I got sick one time . I have called corporate no resolution. The wait time is horrendous in drive through and they have ruined the burger for us we will not go back there or any Carl's Jr. Again ! read more

Crazy people, took 1 million years, the most expensive CJ in the world. Seriously it was $14 for a burger and fries. Service was very nice but it still deserves 1 star read more

Yesterday I drove back to California from El paso Tx with my wife and children. We stopped at wilcox to get something to eat and we chose Carl's over Mc donalds. I went trough drive tru and placed my order. Very rude lady by the name of Cindy hands me my food and shuts the window. My order was incomplete and I did not get any napkins, dressing or did she offer me. I tried to get her attention but she would not turn. I finally honked my horn once, she ignored me then twice, she ignored me then 3 times. Finally she opens the window and yelled that I am rude. I asked for her name and advice that I will be filing a complaint. . She yelled "CINDY" and shut the window again. I drove around, went inside the restaurant and asked for the general manager. Cindy comes out and says " I am the general manager haha, and you need to leave my store" I was amazed that a teenager working at a fast food place has better etiquette than the actual general manager, I have never been treated with such disrespect in front of my family. She Is setting such a bad example to all f the people working there. I love Carl's jr food therefore I will file a written complaint to corporate office and the District manager. read more