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Carlton Long - Intercap Lending

5.0 (2 reviews)
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Mares Mortgage

Mares Mortgage

(93 reviews)

Our family can't speak highly enough of our experience with Cubie, Jon, and Gigi. Earlier this…read moreyear, when the housing market was particularly tough, they went above and beyond to ensure our home was sold quickly and at a great price. From the very start, the team demonstrated an impressive knowledge of the market and a keen eye for detail. They helped us stage our home and got us a new home. Throughout the process, they were consistently communicative and always available to answer our questions or address any concerns. They negotiated effectively on our behalf and kept us informed at every step. In a market where many homes were sitting unsold for months, the team's dedication and expertise truly made all the difference. Rarely, you might find a realtor who focuses more on high-volume sales rather than personalized service. We would wholeheartedly recommend them to anyone looking to sell or buy a home!!!

I used Mares Mortgage to purchase my home. They made the entire experience so easy. They explained…read moreevery step of the process, helped me find vendors like the home inspector. The whole home purchase and loan approval process with Mares was effortless and gave me peace of mind that I was in good hands. I highly recommend the whole team at Mares. Monica helped with so many questions and Cutberto helped explain many details in finalizing the loan. Thanks again! I will definitely use Mares for my next home loan.

1st Pacific Capital

1st Pacific Capital

(15 reviews)

Can't say enough good about Elenna - she helped us buy our dream home (which we still can't believe…read morewe own) and sell our previous house all while we were about to have a baby and two weddings in the family. She kept her cool when our emotions got high and treated us as if we were her only client. She was extremely professional, yet personable and made sure we weren't taken advantage of by any other party involved. She guided us, then backed us in all decisions, we never felt like we had no clue what we were doing, thanks to her taking the time to explain every detail. HIGHLY recommend using Elenna for all real-estate transactions - we won't be using anyone else but her!

I can't say enough good things about 1st Pacific Captial, we were referred back in 2014 while…read morelooking for our 1st home and have been very happy clients since and would never think of using anyone else. Since 2014, we bought, refinanced, sold our home, then bought our 2nd home and refinanced again all through Jason and Elenna. The amount of detail and expertiese knowledge they have and handle of the real estate and loan industry helps you feel like you have the upper hand and the best on your side. I have watched them come in and absolutely pull out amazing results from closing escrow in record time to most recently getting our refinance setup, funded, closed within a matter of days. 1st Pacific capital will work nonstop with precision to help with whatever your situation is or your needs. I am so happy we were referred and can see why. They strive for greatness and will make you feel like family. Thank you Jason and Elenna for being such amazing dynamic business and for all you have done for our family.

The Mortgage Partner

The Mortgage Partner

(1 review)

James Martin is a LIAR!…read more I had previously applied for a mortgage and was approved by The Mortgage Partner and James R. Martin through a major bank. We were not surprised as we are 800+ credit scores with previous solid multiple mortgage experiences. Provided ALL documents and verification and was set to close. He and his office led us, our realtor, the seller and all other parties involved that everything was on track and ready to close. Come closing date, no word and no details from The Mortgage Partner or James Martin. He was not responsive. When the scheduled closing day came and gone, all the parties outside of The Mortgage Partner and James Martin were left wondering what happened. Then one of the companies that handled part of the process told me that James Martin and The Mortgage Partner gave them some excuses and blamed me the borrower for not paying a basic less than $50 fee to open a membership account. All the involved parties from my broker, real estate agent, new home construction company and others all heard about James Martin's bogus excuse and all agreed that he was full of shit. One of the involved company's president had direct conversation with James Martin told me that James Martin came clean and told him that he told everyone the we were approved for closing and provided a closing date that everyone was working towards because he was working on towards it. When he was asked why he just didn't tell his customer (me) the truth, he didn't provide him an answer. This president also asked him why he just didn't fix the problem with the bank and told James Martin that the customer's (us) credit would not have any problem getting approved anywhere else. James Martin did not provide him a valid answer. James Martin started to blame the bank for not honoring the approved mortgage and placed all the blame on them instead of taking ownership. This company's president told him and me that he's NEVER heard of a mortgage being held up for a bogus $50 membership fee, which does NOT exist nor was it a requirement. After James Martin and The Mortgage Partner had lied and failed to come through, he personally had the nerve to contact my agent and others demanding that I pay him hundreds in fees for something he didn't even do. These companies and agents called me to tell me that they couldn't believe the crap James Martin just tried to pull off with them and all laughed it off. A few weeks later I was finally able to get a hold of James Martin by calling him from a different phone number since he was avoiding my calls. He continued to blame me and that he even said the one company's president he talked to agreed with him. How funny is that. I asked him for his mortgage broker license number so I can report him to the State of California Department of Business Oversight who regulates unfair practices of mortgage brokers. James Martin laughed and said good luck to me then hangs up. I was able to find out from one of the employees that James Martin's father in law owns the business. The company is actually owned by Jack & Jo-Anne Coupens. I want to clarify that no one else from The Mortgage Partner's office misled us or everyone involved in the process, it was only James Martin. I WOULD NOT RECOMMEND ANYONE TO USE THE MORTGAGE PARTNER OR JAMES MARTIN. The same person operates: www.tmpproperties.com www.themortgagepartner.com

From the owner: The Mortgage Partner has been providing residential and commercial mortgage solutions to…read morecommunities for over 20 years. Our professional team of experts will help you achieve your mortgage needs by offering world class service designed to get the job done. Whether you are purchasing a new home, refinancing an existing property or qualifying for a Reverse Mortgage, we have the solution that is right for you.

Carlton Long - Intercap Lending - mortgagebrokers - Updated June 2026

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