I have "shopped" various facilities in the area and chose 5 Acres in Vacaville, May of 2024. Yes,…read morethere have been some staffing changes, but that is not uncommon in caregiving environments. My husband has gotten excellent care overall. He is understood and has been kept safe, clean, and satisfied. I respect the staff, and they show respect for my husband and me. The atmosphere is family-friendly. They are open to suggestions - I have a 40+ professional nursing career:) I am grateful for the individualized approach and the quick response to any changes they notice, so I can take action and get the care needed. The small population at 5 Acers means nothing goes unnoticed for long. This unique environment is a true blessing for our family.

We had my mother in 3 different facilities before she passed. Five Acres was hands down above the…read morerest! The care (and staff), the facility, the food, the beautiful grounds....I just can't say enough. James welcomed us with open arms and was very open with his own personal stories. We really felt like family from day one. Five Acres set the bar high and anyone that has the ability to bring their loved ones here should feel so lucky. Thank you to all at Five Acres for giving us hope in the care system

NO STARS, WORST EXPERIENCE EVER DO NOT SIGN THE FRAUDULENT…read moreCONTRACT My name is Richard DeCoe, as a 96 year old resident of Davis, I feel compelled to issue a PUBLIC WARNING. This past year I spent time in a local hospital. Upon discharge, a helping relative contacted Amada Senior Home Care for a mutual agreed financial service. I terminated the services of Amada after suffering incompetent caregivers (if or when they showed up) and my VISA account being grossly overcharged. Amada attempted to sue me(extort) an additional $10,000.00 for a, NON EXISTANT, contract violation. I COUNTER SUED for $12,500.00 and was awarded a judgment that has been met with reluctence to pay, well under what was taken from me. As a senior who has been taken advantage of, I think this experience can be termed as ELDER ABUSE. Verification can be had by Yolo County Case #SC2024-0129 PUBLIC RECORDS

I give Zero stars to this place.. I had the WORST experience…read moreever with Angelo. He promised the moon and stars down to the name of the provider who would arrive. He said he and the provider would arive at 1pm. Fallowing day for a short training.. He also said all his providers where fully vaccinated. He also said if this particular provider for some reason "couldn't make it" he would be SURE to have someone ells at our door for our agreed shift. And this is what happend next.. No show , No call untill we reached out several times with calls and tex messages.. we received only automated tex responses ZERO personal contact and no return calls. When we finelly received messages 1 hour AFTER agreed shift to start. He only texted messaged (extreamly unprofessional) said the provider was NOT fully vaccinated. He also had no other provider to show up for the agreed shifts. So basicly He left our bed ridden loved one Alone with zero coverage as promised. I Do not trust this guy as far as I can toss him. I suggest NEVER invite him to help cate for ANYONE

Lena, Brian and ALL the exceptional caregivers have provided loving, patient, supportive and…read morecompassionate care for my dear father in his home. Thank you.

Visiting Angels was terrific! Dale was able to accommodate us for a fairly last minute request for…read morehelp with my mom while we were out of town. And my mom was a first time customer too! Dale was very professional and friendly during our initial meeting with my mom. My mom really liked Ginelle who was her caregiver. Excellent quality service! We will use them again.

Alan and his team are both professional, compassionate and genuine. He committed to quality and…read moreintegrity I highly recommend Indecare for care you can trust for your loved one.

Sent a care giver with zero experience in spite of promising to provide us with an experienced care…read moregiver and got the service agreement signed, due to which we lost a very big chunk of our hard earned money in the cancellation process. Do not trust this company for your Loved ones.

Kelley is amazing! She gave us a list of potential Memory Care homes. She then made appointments…read morewith each site for us. We carefully assessed each place. We fell in love immediately with one service provider. I had decided 5 years ago that I would never place my relative in a 'home.' But, circumstances changed, and placement was medically necessary. Kelley was insightful and empathetic. She was also quick, which is a very important asset when one suddenly learns that insurance has stopped for the rehab facility. We were given only 3 days notice that the insurance company had determined our rehab stay was 'over!' Five stars for Kelley!! We used her service 5 months ago and we are still SUPER pleased with the Memory Care Home we selected.

I knew my mom needed more care than I was able to provide after her hospital stay, but had no idea…read morewhere to look or what type of care was even available. Kelley with First Choice was the best choice our family could have made. Working with her was an absolute joy. She came to the hospital, spoke at length with my mom, addressed all of our concerns and gently explained the different types of care available. The options she presented were well thought out, explained in a kind and patient way, and made us feel confident in our decision to place mom at a board and care in Roseville. I'm happy to say she is thriving, and getting the proper nutrition and care she needs to recover. Thank you Kelley for finding the perfect spot for my mom and taking care of all the details. We are so grateful to have worked with you.

We highly recommend Bridget and her agency. Our family had just two days to bring a loved one home…read morefrom the hospital for hospice, and Bridget stepped in with calm competence, compassion, and professionalism. She assembled a skilled, gentle, and deeply respectful care team, and the fees were fair for the 24/7 support provided. It really is comforting that his final days were spent safely at home, tended to by people who were both caring and capable. Bridget's Personal Care Concierge Registry was an invaluable resource during an incredibly difficult time.

Unsure of service as it fell through at last minute. I put out a bid for house cleaning,…read morespecifically move out and the price was very fair compared to the other bids. It was arranged a couple days before service, however I never received an invoice and on the day of, one hour before she was to arrive informed me she couldn't provide service. She said she tried to call other providers but no one was available. Due to the last minute and needing to move, I was under a time crunch and had to pay double for another provider.

Mark Wolff was extraordinary he jumped in and helped you clear the road blocks moving mom into an…read moreassisted living facility. He listened to our concerns and was great at finding her a place. a ten star organization. Thanks for all the help. Kurt

Mark Wolff was extremely response to my needs to find an assisted care facility for my mom in the…read moregreater Sacramento area. He was tasked to find a assisted care facility with specific environments. His choices were all on the money but unfortunately my mom kept coming up with more requirements. If it were me, I would have selected any one of the ones he suggested. He was toughtful and caring of what I wanted for my mom. However, she was steered to another facility in Fremont that filled all of her specifications and then some (primarily an Asian community). She sadly passed in April 2019.

I would 10/10 recommend All Seasons…read more This company and every single staff member(I feel like they are more like family than staff) have been compassionate, caring, and supportive. The 'person directed care' approach works! Our loved one felt and was heard, cared for, and loved. The Golden Gate house and staff were a godsend for our loved one and family. We can't thank Toly, Galina, Lauren and the entire team enough for the personal and positive experience.

From the owner: At All Seasons Residential Assisted Living, our team of highly trained and caring professionals…read moreprovides a welcoming and comfortable assisted living environment for our residents to enjoy for many years to come. Unlike other communities, our Orangevale assisted living homes are located in residential settings. We value these home-like surroundings. They help our residents to experience feelings of safety, warmth, and familiarity during their transition to a new place. The most beneficial factor of living in our community is the great amount of personal care and attention we are able to give each one of our residents. In fact, we maintain the highest caregiver to resident ratio in the assisted living industry. More than anything, we believe All Seasons Residential Assisted Living is the trusted solution for families who put quality care as their highest priority.

In my stay of four weeks I was very pleased with the personal care that I received. It was…read moregenerally timely and friendly and showed pride in netting my needs.

**January 2026 Update** I had high hopes when the Ensign…read moreGroup purchased the facility in August 2025. Those hopes and the hopes of others have diminished over the last 6 months. The Administrator told several of us that he wouldn't be reading our emails and we were to address issues to the managers. The managers would be running their departments like their own businesses. I contacted the company Compliance line (9/25 & 1/26) as well as the California Department of Public Health over dirty silverware after repeatedly contacting both the Administrator and the Dietary Manager. In December I sent a separate email to the current Dietary Manager that the proper procedures (as explained in September by the Infection Control Nurse) were not being followed by some employees due to the condition of the what was received. Her response, "I will review with my staff. Also, we are going to rotate in new silverware" (12/26/25). Yet, I continue to receive dirty utensils as recent as 1/15/26. The residents routinely are missing things from the meal trays (butter, milk, condiments, utensils...) causing the CNAs to leave the floor and deal with hostile kitchen staff. Food preferences are often ignored (request to have small portions and food choices). I have repeatedly emailed about this as well as meals being early/late as well as menu changes with residents and staff not being notified. This is a big deal because the CNAs rely on scheduled meals to manage their time. I've come back from a shower and the food carts were in the hall 20 minutes early. Cold food on hot plates, food over cooked, mushy rice, flavorless meals.... I realize that this is institutional food, but there is a lack of attention to what goes on the plates. Milk is regularly out of inventory and residents are given cereal without milk on more than one occasion (a grocery store is next door from the facility) or chocolate milk to put on their cereal. The Administrator was copied on each email I sent to the Dietary Manager. I have been nice and I've been aggressive in my language regarding these and many others and neither approach has worked. I also have transcripts of weekly meetings with the Administrator and kitchen management where these issues and others were discussed. The Social Services Department has not processing medical referrals submitted by the facility Nurse Practitioner. One that was submitted in April and never processed. It was resubmitted in October and again January. Another was submitted in October and has not been addressed either. I manage my own appointments, but the facility must submit them to a medical facility. This is but one of many I have with the department. I decided this time I wasn't going to follow up to see how long it would take. During a November meeting with the Director of Nursing I had in November he stated that referrals were discussed daily. He directed Medical Records to see me and I requested the information showing that the October referrals has been requested and in the system. As of today the referrals haven't been processed. Housekeeping is also deficient. Most of the housekeepers do not thoroughly clean my room (others have the same issue). The showers have mold and there are often strange drippings on the walls. The lifts (standing & Hoyer) that are used for those of us who can't stand or need assistance standing were purchased that aren't adequate. These Hoyers don't get high enough to get people in their chairs or out of bed get stuck under beds. This issue was relayed to management several times yet somehow they were purchased anyway (initially they were rentals). The oldest lift is the one that most CNAs use but it has issues as well. The three Hoyer lifts I used in the last week all of them were dirty and looked like they hadn't been cleaned in some time. One had crusty finger prints and another had a layer of grime where the bar was welded. It's not unusual for the batteries not to be charged (I've had 3 batteries not be charged in a single day). Noise levels in the facility by staff at shift changes and other times are excessive. It often sounds like they are having a party while residents are trying to sleep (6:45am and 11:00pm). Management has been notified several times but that only helps for a short time. A refrigerator that was purchased to be used by residents (mandated by the State of California) sat unused for months while we waited for the rules of use to be written. Some of us have still not received the rules despite mentioning this to several managers. The screens on the windows and sliding glass doors have been broken since I came here 2 1/2 years ago. For these and many other reasons I would not feel comfortable having a family member receive care at Courtyard.