Called to ask a question and a woman named Crystal answered the phone. she was really impatient,…read morerude and short. I assumed someone polite would be working there.

I recently came there to visit my mother who has memory issues. I met Yoni and he is an exceptional…read morecaregiver who goes above and beyond to ensure that the residents at Paramount Assisted Living receive the best care possible. He is kind, compassionate, and attentive to the needs of each resident. Yoni takes the time to get to know each resident on a personal level and he treats them with the utmost respect and dignity. Yoni is always willing to lend a helping hand, no matter what the task may be. He is patient, understanding, and has a calming presence that helps put the residents at ease. Yoni takes pride in his work and it shows in the way he interacts with the residents and his attention to detail when it comes to their care. One of the things that sets Yoni apart is his ability to connect with the residents and make them feel special. He takes the time to listen to their stories and he always has a kind word or a smile to share. Yoni is truly a gem and we are lucky to have him as part of our team at Paramount Assisted Living. In conclusion, I highly recommend Yoni as a caregiver at Paramount Assisted Living. He is a compassionate and dedicated caregiver who truly cares about the well-being of his residents. Any resident or family member would be lucky to have him as their caregiver. Give Yoni a medal!!!

Our family has had an absolutely wonderful experience with Cogir of Vacaville. My grandmother moved…read morein this past October, and from day one, the staff has been nothing short of amazing. They are kind, attentive, and genuinely care about the residents--not just as individuals, but as family. What truly sets Cogir apart is the sense of community and the variety of activities offered. There is always something engaging going on, whether it's social events, games, or group activities that keep residents active, stimulated, and connected. It's comforting to know my grandmother is not only well cared for, but also happy, involved, and enjoying her days. The staff consistently goes above and beyond, creating a warm and welcoming environment. Communication has been excellent, and we always feel informed and reassured. Knowing that my grandmother is safe, supported, and thriving gives our entire family peace of mind. We are so grateful for the care and compassion shown at Cogir of Vacaville and would highly recommend this community to anyone looking for a senior living facility that truly prioritizes dignity, engagement, and quality of life.

What a beautiful community with awesome residents & employees! The grounds are absolutely…read morebeautiful

Having to put my mom in memory care was the hardest thing I ever did. But from day one she was well…read moretaken care of and we were kept informed about everything. Everyone there was so nice and loved mom from the minute she arrived. Jamie, Jennifer, Anna, Fred, Michelle, Kelly, Hana, Darlene, Sana. I just can't remember all their names and they were all wonderful, including mom from the very start. Thank you for easing my mind during this transition and caring for her. This was the best decision we ever made.

Put my mom at Vaca Valley in September 2024. First two weeks, multiple falls, broken femur,…read moreconstant skin tears her entire stay. Barely there a month and had to go to rehab for broken hip for 3 weeks. Traumatic situation happen to her on a Friday and she died the following Thursday. I can't prove anything, but know in my heart she was neglected for at least an hour before she was found. She just couldn't recover from that terrible situation. Suggestion to the team, take a picture when an incident occurs to learn from it. Follow thru with night time protocols to protect them. Put bed alarms somewhere to be heard at all times. If that is impossible, have someone sitting in nurses station or in hear shot of the alarms. Our loved ones are already in a strange place and don't understand the things they are going thru whether it is Dementia, Alzheimer's, or Parkinson's. Pay your caretakers more then $17 an hour. Especially when residents are paying thousands and thousands of dollars for care. You say you care for your residents.....

Noticed an improvement in our mom's disposition within a couple of weeks of staying at Vacaville…read moreMemory Care. The staff were attentive. Tyler was one of her favorite staff member. Thankful that we were able to find this facility to help us care for our mom.

VMC's response makes very little sense. I understand that respite stays are offered on a…read morefirst-come, first-served basis, which is why I specifically asked about availability in the coming months. Your response suggests a lack of understanding of what a respite stay is and the purpose it serves. Families who rely on respite care often need to plan well in advance. While I am not asking you to guarantee availability, I am asking whether there is any upcoming anticipated availability so I can be the "first to be served" and can make informed plans.

I have visited this facility and there is simply no great things to say for it…read more This place is under staffed, there have been seniors left in their room screaming for help, either for needing to get to the bathroom, gone the bathroom in their beds, or in need of some assistance and caregivers as well as residents ignore or just no longer hear the call. I have witnessed residents getting the wrong pill, thank God some of them know the colors of their pills and can still count, some have been given more or less...GEEZ!!!

Happy Halloween to Brookdale residents!! My boys and I would like to thank you for welcoming us to…read moreyour facility for trick-or-treating this evening. Your fliers were put out on Facebook at the perfect time, and gave wonder for details about times. When I arrived there with my 12-year-old, and seven-year-old, we were welcomed by wonder woman and other staff members with fresh made popcorn, drinks, and directions on how visit all the residents. It was wonderful to see the residents sitting outside with baskets full of candy as we walked by. They all met us with warm smiles and welcomes and I know they enjoyed us there as much as we enjoyed visiting. I grabbed a business card and have plans to take my children back to volunteer in the near future. Rather than just taking on Halloween, my children both saw people Who would not be able to see trick-or-treaters smiling and happy to See us. Can't wait to see you all soon and maybe stop by at Christmas to sing some songs... It might be a bit off key though!

I contacted Helping Hands at a most difficult time for me personally. Luckily, Melanie answered the…read morephone and we made an immediate connection. I know this wasn't by chance. She set up appointments and gave me resources that allowed me to place my husband in Vaca Valley Living Center on the very day we could not have gone further at home. Melanie was supportive, knowledgeable, and acted quickly at every turn. She is the best. I will forever be grateful to her and to Helping Hands. Ruth Mickelson

I can't say enough wonderful things about the people and the business! Helping Hands Senior…read moreResources is a Gem in the industry of helping others achieve their best quality of life. Melanie and her team of experts move mountains to make sure your loved ones are taken care of by offering placement options, home care options, health care options and so much more! Helping Hands is a GREAT go-to resource for the Solano County and surrounding areas. If you are looking for support services for a loved one, PLEASE do the best thing by them! Contact Melanie at Helping Hands Resources. Jennifer House Marketing Director

Attended an open house that was nice. There were hors d'oeuvres and small wine pourings. Staff and…read moreresidents were present to answer questions. Staff and residents present did not represent the demographic of the area but its also pretty expensive. This is a CCRC meaning you pay a hefty fee before moving in, and you also pay monthly fees. The minimum admittance fee is around $450k per person! They do provide for your needs as you progress from Independent Living to Skilled Nursing (if needed). The place appeared clean and the lawns were well manicured.

We have been here 4 1/2 years and are continually impressed with all the activities, care,…read morefacilities and dining experience. My parents used to live at PVE also and they were well taken care of - but it has gotten even better. The staff is continually monitoring the needs of residents to make us feel like the community it is. They are always looking for resident input. PVE is over 70 acres of beautifully maintained landscaping and trees - making walks with our pets a time of relaxation. The fact that everything is included in one price makes it very easy to budget. We welcome our guests and family to visit as it is fun to show them around the Suisun Valley wine country 15 minutes away.

Cogir is in bad shape. The siding is buckling, warping, and falling off. Given the conditions, it…read moreis very doubtful that there is no mold in these buildings. I have lived at Cogir for nearly 6 months. In that six months, my health and breathing have gotten considerably worse. I'm unable to gather up the energy to do much of anything. I have COPD. Exposure to mold could send me to the hospital. I am trying to move out, Cogir insists on a 60 day notice. They will not make an exception for the health risk to their residents. If you're looking for a nice place for your elderly parents or yourself, I would look for a better facility

DO NOT EVEN THINK OF THIS PLACE FOR YOUR LOVE ONES!!! The Director of resident relations "LORI"!!!…read moreNo compassion, does not care at all to residents here especially if your mom or dad are in the independent living side of this facility. My dad just needs assistance because he is feeling weak to get up. I called the facility because I live out of town. Lori said they do not have caregivers to help my dad because he is in independent living. Lori even told me she is busy at the moment. Wow so if you're love one get stuck on a chair they will not do something, you have to call ambulance. Unbelievable place. No sympathy at all to elders especially LORI she does not deserve to be a director! I am just waiting for another facility to be available, I can't wait to move my dad. Directors like LORI needs to know and change her attitude how she treats elderly, because it might get back to her when she will be at their age. This is a NO! NO! facility no wonder ownership change a lot!!!

I have "shopped" various facilities in the area and chose 5 Acres in Vacaville, May of 2024. Yes,…read morethere have been some staffing changes, but that is not uncommon in caregiving environments. My husband has gotten excellent care overall. He is understood and has been kept safe, clean, and satisfied. I respect the staff, and they show respect for my husband and me. The atmosphere is family-friendly. They are open to suggestions - I have a 40+ professional nursing career:) I am grateful for the individualized approach and the quick response to any changes they notice, so I can take action and get the care needed. The small population at 5 Acers means nothing goes unnoticed for long. This unique environment is a true blessing for our family.

We had my mother in 3 different facilities before she passed. Five Acres was hands down above the…read morerest! The care (and staff), the facility, the food, the beautiful grounds....I just can't say enough. James welcomed us with open arms and was very open with his own personal stories. We really felt like family from day one. Five Acres set the bar high and anyone that has the ability to bring their loved ones here should feel so lucky. Thank you to all at Five Acres for giving us hope in the care system