I recently purchased a used Chevy Suburban form Jack Ingram Value Cars and the Salesman Mario…read morehelped me get a very good deal on it as well as getting the SUV serviced the helped me up grade the audio to apple play with blue tooth and a backup camera. I recommend Mario and his dealership. Thank you Mario. John B.

From the owner: "Visit Jack the Value Cars lot at Jack Ingram Motors on the Eastern Blvd. We're central Alabama's…read morelargest used car inventory comprised of cars, trucks, and SUVs. At Jack Ingram Value Lot we assist you with quality affordable vehicles and easy financing. We offer credit solutions for everyone and will do our best to get you approved. We have a strong relationship with an extensive list of banks and credit unions to help you purchase your next vehicle. Our pre-owned car lots have over 300 used vehicles to choose from starting at six thousand dollars with brands like Mercedes-Benz, Nissan, BMW, Infiniti, Dodge, Chevy, Ford, Toyota, Kia and more. "

Well to start with, the AI that made the appointment, booked me for an oil change when I stated a…read morethermostat replacement. We'll, if I had come in on Saturday, as originally planned, I would have been out of luck. No general maintenance on Saturday. So, I brought it in today, Friday. Now a days instead of actually calling you, they send a text for you to approve the work, which I did. So about two hours after that I call to check status. They never got my reply, hence, did not start the repairs. What happened to calling the customer? If you use this place, keep on top of it. ​

Service department experience:…read more They call it highway robbery because this business is along a highway. How do you charge an hour of labor for a 5 minute job that you made me wait an hour for? I called and made an appointment but it wasn't in the system. And the bill was ridiculous because of labor and then a surcharge for using a credit card. I will most definitely never return to this location again and I highly encourage others to get service elsewhere as well as it is good likely cheaper elsewhere for the same quality of service.

Bought my first Acura in 1990. It was a Legend. Didn't know a thing about Acura, but I was…read moreimpressed with the multiple J.D. Power ratings and how few cars were in for repairs in their shop. The Legend was a great car with little repairs, only regular maintenance. Put 150,000 on that vehicle. In 2003 I traded it in for an MDX. Now 21 years later I still have it with 336,000 miles. At 240,000 miles I began to have parts fail (alternator, AC compressor, radiator, leaking o-rings, gaskets, rear main seal, heater core, suspension bushings and boots), which I've replaced. But the engine and transmission are still running well and the body and interior look great. Best car I've ever owned. I've been doing my own repairs and regular maintenance at home. MDXers.org with 90,700 members is a great site for DIYers who own MDX's. So I now need the Acura dealership for fluids, some parts and occasional service. The guys in the parts department, (Brayden and others), and the service department are always helpful and customer focused. Even though I'm not in the market for a new Acura or regularly use their service department, they still treat you with the same care and courtesy. When this 2003 MDX ever wears out, I'll be back for another MDX!

Good luck trying to reach anyone…read more I submitted a request through a few online car services. I was VERY interested in a particular car. There was one generic response and then... nothing. A few days later I try their online chat. "Someone will be in touch". Nothing. I debated calling, but at this point it feels like I'm having to chase them for a response. I'll take my business elsewhere.

This is my first Luxury Car experience, I just upgraded from my project 350z to a Lexus IS350…read moreFSport. After purchasing the car I found that after opening once the trunk did now work properly. Long story short I am not used to the lavish life, and come to find out that my 'Valet Lock' had been pressed. Mr. Taye Davis was my technician for the day and he explained everything well! He even understood this was my first time owning a luxury car. He explained things in a calm manor, and even gave examples and walked me through their troubleshooting process! The experience was nicer than what I expected, especially from my outlook of Luxury Car dealerships. I will admit I feel I am stopped based on appearances and not character, but that's most business. Thanks for your awesome commitment and nonjudgmental help Taye!

Salesman was good, the decision making above him was unacceptable! I called in to buy a car from…read moreout of state. I was told the car was available and he told me the price. I accepted the price and said I'd like to purchase the car. I offered a deposit to hold the car while we did paper work but they refused and said "we don't want a deposit. We want you to buy it." I agreed to buy it right then and there. No negotiation or anything. I told him I'd be financing it or I could pay cash but it would take a day or two to transfer funds. I was assured financing was fine. They sent over forms to fill out and I filled them out immediately. The manager called me confirming my purchase and asking about california emissions. Minutes later I asked if there's anything else I could do. He said "send me your insurance info". I did, again immediately. Then 20 minutes later he sends a text saying the car sold to someone else. Not just anyone but to an in house person who paid all cash. So not only did they sell the car from underneath me but they sold it to someone in their "team." How is that not a conflict of interest??? He went on to say there's nothing he can do and the car is gone. This was a limited edition car that I've been dying to get for a long time and to say I'm devastated is an understatement. Bottom line, try to get a job here because they look after their own more than their customers!

100/10 experience at Montgomery Subaru! Eric made the entire…read moretransaction incredibly easy and I got to drive home in my dream car. No pressuring, just honesty. If the dealership was closer, I'd only deal with them! Thank you guys so much again.

Extremely disappointed with the service department at Subaru of Montgomery…read more I purchased a brand new vehicle and have dealt with repeated issues after routine service visits, including oil spilled throughout the engine bay, improperly rotated tires, scratched wheels, dashboard warning lights left on after service, and multiple failed paint repairs to my hood after it was damaged while in their care. I gave the dealership several opportunities to correct the problems. Though most of these problems have been resolved through multiple repeated visits and loss of time at work, my hood is still subpar. I also consulted independent body shops, all of which agreed the repairs were not handled properly. Even after multiple attempts, the hood still has visible defects and was returned to me from the dealer with the hood loose and missing half of the retaining nuts. The most disappointing part was being told by the service manager that I am "no longer welcome" because they "can't make me happy," simply for expecting proper repairs on a brand new vehicle. Multiple emails to the General Manager went unanswered. As someone who works professionally in the automotive industry, this was one of the worst dealership service experiences I've had.

Recently bought a car from Brad at Auto Connection and I could not be happier with the service and…read moreease of working with him. I found the exact vehicle I was looking for and with a few calls and emails back and forth we settled on a very reasonable price. I am from out of state so I needed the car to be shipped and Brad gave me the info for a shipping company that handled the shipping. Even after the sale was finalized, Brad was a joy to work with and kept in touch about the vehicle.

Stay clear of this dealership. They claim to disclose issues with cars when in reality they don't…read more They will pass off cars with major frame damage and structural damage that they know is there and they hide it. Sure they have some good inventory but please have your car checked out thoroughly because these guys are crooked as they come. Buyers please be aware

Had the worst experience, when asked how long it would take to find out about an appraisal they…read moreasked me multiple unnecessary questions and once I got tired of waiting my husband asked for the vehicles keys and he threw them at my husband and was very rude and unprofessional. I would never go back again.

I bought a car from out of state, and Ron and his team were so great to work with. They arranged…read moretransportation and facilitated the transaction so helpfully. I recommend the team at Budget

Very unprofessional, No communication what so ever, sold me a lemon, and no one will call me or…read moretext back. They promised to fix issues with the car 4 months ago when I first purchased the vehicle-we told them what needed to be fixed before we left the lot. The temp gauge doesn't work at all and they said they would fix it. I took it up there just to be told 4 hours later they got a bad part. Went back again 2 months later and no one was at the office. It's shaking really bad (possibly motor mounts, or alignment not really sure about the shaking but it's pretty bad, the defrost doesn't work so every time it rains I have to pull over) when driving and the transmission is going out. I purchased the $2,000 warranty to cover the main parts on the car and they will not stand on it now. I've texted them at least once a week since with no response. I will never buy another car from them and I'll tell everyone that ever mentions them to steer clear of these crooks! I should've known by how disgusting the office was that if they can't even clean up and fix AC for their own employees, why in the world would they honor their word on this vehicle with a regular civilian. As is haha what a joke! These images attached show all messages between me and Christy over 4 months time.

They,re turning off check engine lights to sell cars, the car I got from them ran a week before…read morecoming back on I contacted them, they told me oh it's only an 02 sensor without even looking at the car so buyers beware.