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BEST EXPERIENCE EVER! Went to Harrah's / North Kansas City Dec 8th 2017. David and Rocio took…read moreexceptional care of every detail of my trip and treated me like a VIP......... All my "fun" trips with be with the Collins team

Visiting a new town that is known for its different side streets and courtyards?…read more Carmel Visitor Information office is your first stop. Extremely friendly staff who quickly was able to assist us with all the useful information and maps

the staff was friendly and knowledgeable. she gave us a great steer of the best places to visit in…read moreCarmel. thanks!

Everything went splendidly. Dan was super; he successfully completed the Byzantine Swissair web…read morepage arranged an excellent business class, particularly because I'm 7@ and not 17. Now he's trying to find a great hotel with free breakfast. Top drawer service.

Very professional and personal service. Cost is $100/person, but worth every penny. Helped plan…read moreour trip to France and Switzerland. Had great suggestions and arranged for all travel, transfers, hotels, etc. No worries. All taken care of.

Had a pleasant time staying 2 nights here at this boutique hotel with our pup. We got a king sized…read morebed room with a balcony and enjoyed our time. They've designed their hotel to look and feel like a little oasis. The intention was effective because it did feel like an enclosed paradise, quiet and pleasing to the eye. Our service during our drinks and pizza at their cafe and during breakfast time (included in our package) was excellent and staff were really friendly! Complimentary bubbles upon arrival which i love! Dog blankets outside. Good looking bathrooms. Aesthetically pleasing place. Robes and slippers in rooms. Luxurious sheets. My husband didn't love the bed but perhaps he just has a sensitive preference for his back. the rooms were swanky but small but we didn't mind it for 2 nights only. we spent a lot of time enjoying the nice weather outside. Walking distance to many places in downtown and parking at the hotel was included in pricing.

We usually don't like to stay in Carmel by the Sea since the hotel are older and too much of a Bed…read moreand breakfast charm for my taste . Our go to would be Bernadus Lodge, Carmel Valley Ranch, ventana in Big Sur, so this was a change since it's the newest in town. We Stayed here on a quick getaway for my birthday, a solid new hotel walking distance to the beach, shops and restaurants The bed was very comfortable, high thread counts linen, and ample storage space. I like that it's new and clean. The best part of the stay was their breakfast Buffet, everything you would need to kickstart the day the right way. Cozy, comfortable and chic. Yes, yes, yes! We would come back for sure for a longer stay.

We stayed at Carmel Country Inn from Friday to Sunday for a girls' trip, hoping for a relaxing and…read morerestful weekend. Unfortunately, our stay was quite disappointing. We booked one of the double rooms with a fireplace. While the room itself was fine, the walls and ceilings are extremely thin. From around 9pm to 1:00 AM, we could clearly hear footsteps from the room above us, along with conversations. It didn't seem like the guests upstairs were being intentionally disruptive -- it felt more like an issue with how the property is built and the lack of sound insulation. We did call the front desk and asked if they could notify the guests upstairs. After that, they were more mindful of their steps, which we appreciated, but we could still hear them trying to whispering. We chose this property because we were looking for a peaceful place to rest, reset, and enjoy quiet evenings. Unfortunately, that was not our experience. For the amount we paid for a weekend stay, we expected much better soundproofing and overall comfort. Sadly, we won't be returning or recommending this property to our family or friends.

The most DARLING bed & breakfast…read more I loved the tea, coffee, and variety of delicious homemade cookies in the lobby when you check in. The homemade breakfast is amazing - warm mini-quiches, yummy pastries, yogurt & berries. Don't go crazy on the cookies and pastries here though- I did and experienced the horrible sugar crashes everyday, sob. The rooms are adorable, clean, and updated - with the most cozy beds too. The staff members are also the sweetest. Sandy is wonderful and make sure to say hi to Butters too, her adorable pup. Walkable to downtown Carmel & easy parking.

Briarwood Inn has super close proximity to main shopping area of Carmel by the Sea. Note that some…read morecottages / rooms include parking while others do not so make reservations accordingly. We booked with parking so our days in Carmel were great not having to look for parking. As far as the booking goes we had zero issues. Room is clean. Dog friendly. Large bathroom. Room was spacious and plenty of room to move around (appears to be an ADA accessible room). As far as the hotel itself... not many amenities other than the office lobby area with water cooler dispenser and microwave. Our room had a refrigerator. No pool or fire pit seating area so you have to go to main street for entertainment. Price was great considering the proximity to the main street and restaurants. We would stay here again

I am hoping to save another family from the same situation we experienced with the reservation of…read morethe Briarwood Inn. We rented one of the cottages, and at almost $450 per night, had decent hopes. We are not fancy hotel people, but we are clean hotel people. There was so much hair in the bathroom upon check in that I called (staff was gone for the day) because it looked as though it was very marginally cleaned. Then we got to the bed sheets. After seeing so much filth, I turned down the bed sheets entirely to make sure we didn't gave a problem, and we sure did. Hair all over the sheets and pillows in both rooms of the cottage. This is totally unacceptable and we were stuck with our family in this room for one evening because at 4pm, not one person on the staff was available to help us. The couch in the cottage was so filthy that no one in the family felt comfortable sitting on it. The kicker is that we had to fight for our money back, which I let my credit card company handle, and we had to scramble the next morning to find somewhere in town that could accommodate us. If cleanliness is at the top of your list, this hotel is not it.

Beautiful little hotel that really shines with charm and ambiance. Zen style makes it very calming…read more Romantic fireplace and a soaking tub make this a great date location. Free breakfast with multiple options delivered straight to the door was a treat. Some issues as others have mentioned is thin ceilings. Whoever was above us that night must've been running a marathon in cleats in his room till about midnight. The parking lot is tiny but street parking is free so that's not quite the issue I'd feared. Wish there was a fridge in the unit. Food will go bad in the mini-cooler overnight. Still, overall pretty amazing and I'd recommend to anyone visiting Carmel-by-the-Sea

First the good: This place is very beautiful with exotic…read morelandscape that makes you feel like you are probably walking in Hawaii. The grounds are well-maintained. The service is very good. It was also wonderful having a fireplace in the room. The room has a Zen like ambience which is nice. Now the not so good: We were on the first floor and struggled to sleep because we could hear 1000 footsteps above us. It's almost like the ceiling was made of paper. This was rough. We could hear everyone walking all over the place. We were shocked that the room did not come with a refrigerator. It came with a cooler, but not a refrigerator, which is very strange because it's important to have a refrigerator in every room. We had to throw away a lot of leftover food because it could not be preserved in the room. The parking is not great. You would have to park on the streets. Also, the breakfast is not really a breakfast. It was more like a snack. And they don't give you enough provision. It's like one tiny piece of butter for a person. One tiny piece of cheese per person.

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