Stunning views but the food and service fell short of expectations. We reserved a table at the front row of the patio which has a 20% additional charge, which we were fine with because we were celebrating a special occasion. You would think paying extra to be seated in a nicer area would translate into a little bit more attention, but our waitress did not seem to remember we existed most of the time, was not exactly friendly and said very few words when she did interact with us. She informed us that the restaurant did not offer any cocktails, and then I listened as the table behind me ordered an aperol spritz.
The food was pretty severely under seasoned, we thought every dish we ordered was just totally lacking any salt at all, the only exceptions to this were the complimentary gazpacho shots the waitress delivered upon our arrival, and the fatty tuna, which was cooked perfectly. The marinated beef over rib was cooked perfectly, but unseasoned. The sauce it was served in also wasn't really seasoned, it was a very sweet tomato sauce but would have popped more with a touch of salt. The bread, oil and salt trio was very good - our favorite was the curry salt. The lemon pie for dessert was the best thing we had all night, and almost made up for the rest of the experience.
Honestly, we had a meal the following night at regular place in town, and the food (and service!!) was so good that we ate the rest of the lomo saltado straight out of the takeaway box when we got back to the hotel after a show, and it was incredible. You can do better than eating here, there are a million other Carmens with the same beautiful view and better food and service. This place is somehow scraping by on its reputation and not the reality of the experience. read more