My vehicle was damaged and the manager doesn't even have the decency to call me back. I would not ever recommend this place to anyone., read more

Carnation Auto Spa - No damage when leaving house. - Auto Detailing Near Me - Mansfield, Texas

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Carnation auto spa in Mansfield, TX get a shout out for being a great value. For 22.00 bucks a month, you get unlimited washes. There is always clean towels, spray, sanitizer spray and working vacuums. This is the best deal ever. Great drive thru car wash! read more

They work so hard to keep people from waiting too long. I love the price of the membership and the bundle that includes the buff dry and tire shine. I will say they are probably understaffed, but they are really nice. read more

Expect a half cleaned car. Better yet, avoid this place altogether. And they really asked me if I wanted to get a monthly plan. They on drugs. read more

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Love all the work they do. Very helpful and keep my car clean. My wheels are shiny and free vacuums are a bonus

Great customer service. So of the best in the world. I would send friends and family there for a membership

Had a credit card billing issue. Daniel the manager took care of it and made sure that everything was correct. I really appreciate the extra effort that he took to take care of me read more

this morning i paid 50 dollars to wash my car but they cleaned the inside of my car in 15 minutes and i checked it again and it was still dirty, really bad, people should not go there read more

Love this place, great customer service. Everyone is kind, everything is clean and well put together!

I was suckered into opting for a membership plan that was too good to be true and although I have been trying cancel since november, I continue to get charged and have not been able to even get one wash out of all that I've paid. I tried to go and get a wash was told for 55/month there is no vacuum - only wash the exterior. That's a joke! I have called countless times and have emailed and was assured last month by the manager that my plan was canceled and was charged again this month. Do NOT get scammed into a membership!! read more

I gave them one star because atleast they were open. So I get to the front and the man charged me a different price than what he said he was going to charge me. I asked him why did he do this and he said that's why he is promoting, but that's not what I asked for. I was charged more than the amount. I called to speak to the manager and they kept saying they don't speak English ! So the second time I went. ( I decided to give them another chance) and the second chance was. I went there to get a full service car wash. And they said they couldn't clean the car clean clean because I only paid 30.00. I didn't have a muddy car, just small papers and crumbs on the floor. I would think 30.00 on a fill service would suffice for what I needed. But apparently they take their time based on how much you pay . We sat there for almost two hours . They didn't go based on when you car came in . They go by how much the person paid. Never again , back to cooper street car wash I go . She could held the attitude. I was so calm, cool and collected! But this is a hard NO for me ! read more

I would actually give it zero stars if I could. The location in Mansfield is horrible. The machines don't work properly and they don't fully clean your car. I even told them and gave them a chance to fix it, they sent me back through for the exact same cleaning. My car was still dirty and I told them and asked for a refund and they refused. I will never use these people again and I don't recommend you do either! $17 was a complete waste just for me to clean my own car and $17 didn't even come with a tire cleaning. Trash company. read more

Nope! I guess this place has a new owner. My vehicle is not clean after going through the tunnel. I had to clean it myself when I got home. Dust and dirt is still on my vehicle. The prices are not good for the poor job at cleaning. Plus the signs are not clear on the type of service you are getting. I won't be back and I have already told my friends and family to stay away from here. I will find another place that is a true car wash. read more

Carnation Auto Spa - Auto Detailing Near Me - Mansfield, Texas

do not get a membership as they make it impossible to cancel. this goes for all locations.

I have canceled my membership twice and im still getting charged! I've also reached out to them online and no answer!

Daniel the hiring manager is completely unprofessional! I declined a job offer and this establishment pops up on my social as if i worked here. I dont know what kind of fraud they are running but i will be pursuing legal action if HR or the owners dont reach out. All i asked for was a letter from him stating i never worked here and hes ignored my calls texts and is never in office when i go in person. Super sketchy! And has no communication skills at all! And to think my family where loyal customers to this establishment. read more

I'm always so skeptical About Car washes, scared of Scratches, Marks, etc. Gave this place a try for a $24 wash in my new car and I loved it! No scratches, Did the job and no water spots after either! Even with the line being long I was in and out ( including the line ) in 10 minutes! Loved it and will return, the money and value do go hand in hand here! read more

I paid $20 so I could get the bugwash. After going through the wash, there were still a lot of bugs on the windshield and there was nobody drying the cars at the end. I went back in the line and asked to go through again, and once again, there were still bugs on the windshield and front of the car after the second wash. Also, there was nobody drying the cars at the end. I finally gave up and went home and finished cleaning the bugs off the car. We took our other car to the other carnation wash on Collins in Arlington and not only is it CHEAPER, they do a much better job and they have people drying the cars at the end. SKIP THIS PLACE IN MANSFIELD ALTOGETHER. read more

came for free wash! text carnation to 411365. can get full detail and hand wash and showroom vlean.

Great service and great prices! All the staff is is friendly and helpful especially Shawna.

Overcharge on hand wash 100.00 When at first was 45.00 so then I cancelled all of my vehicles on the monthly and found another car was down on broad who did it for 20.00 read more

The first time I was here in Apr, guy told me it would be better if I paid $20 and get the whole month any time any day car washed. He said I only paid ahead 1 month and if decided to come back then just pay it again when it is expired. So I did pay the first month but did not come back to renew. Today I found out that they have been charging me every month since the day I went there. Never come back again and of course I will let my bank know and try to get my money back. What a horrible business tactic! read more

Was just here for a car wash and made to wait with more cars coming and waiting several minutes for a corvette to skip the line and get a car wash. Horrible service and with so many car wash businesses around, will not return to this one. Poor customer service! read more

Actually NO STAR! After coming to this car wash since it opened several years ago as Clean Getaway..then trying the Carnation Auto Spa (with the manager and some employees from Clean Getaway) I regrettably tried again today. From being told at 4:55pm that "we close at 7 and have 5 details so we are not doing anymore today" (by the way once you are in the lane to get service there is no way to leave to get the detail you want) I purchase the $21 wash. The employee who is supposed to pre spray your auto is in a lively conversation with another employee and simply sprays across your windshield (my car visibly NEEDED the pre spray on hood and back also, at least) we were herded through where one employee was "drying off" cars/SUV's as fast as possible..not doing well. Thank goodness I knew where to go to get my wheels done..waited almost 10 minutes for someone (the employee having the lively conversation with the disinterested pre spray fail employee) to show up. That delay DID give me enough time to wipe off the back of my auto that was still filthy. I vacuumed my auto and left..disappointed, disgusted and vowing to not ever return! This car wash has truly gone downhill. Beware! read more

I Love the new management! I've Been coming to this carwash for about 3 years. The guys at the front are always nice and the detailer's do a great job! I don't go anywhere else. Definitely recommend the new memberships. read more

dont go here for ypur car wash . they are liars...theyre running a bait and switch bunko operation. they lied avout a free car wiash when you text the number. but when you text the number they dont honor the free car wash..they say it takes 72 hours to redeem. thos os false advertisement and not truthful disclosure. i dont support grifters that deceive the public. the workers were rude and mean to me when i asked for my free carwash to be honored. they refused. i left and told them i will give honest reviews on social media. read more

The service is horrible. Paid to my wife's car washed, but I had to dry, clean the inside, and shine myself. Will not go to them again. And I will let everyone that I know not to go their either. read more

A gentleman was very professional and caring to what I was trying to do with my car about the wash I will come to give them my business I think the young man was colored read more

Amazing car wash from the time you pull up and see the car wash sells men to the service team cleaning your car super nice and trust worthy.. big thank you to Mr. Erick you're awesome and handsome... i was looking for a basic wash but he talked me into getting the best wash 10/10 forsure!!! read more

The car wash was fine.. not the best but it did the job. I noticed a little while later that my back license plate was gone. It's come off in the car wash before so I drove back to ask if they had seen a license plate on the ground by or in the car wash. Not a single one of them spoke English so it was very hard to tell them what I needed to find. They gestured me to look around while one of them looked inside the car wash after at least 10 minutes of me trying to tell them what I was looking for. He left me looking through their back room (not sure what to call it) and came back not even 2 minutes later and said they didn't have anything. He barely looked for it which leads me to think he didn't know what I was going there to look for since there was no one to translate for us. I left frustrated and they were absolutely NO help, I wouldn't recommend this car wash. Very poor staff and they are not helpful. They couldn't even answer the phone after calling multiple times to try to ask if they had it before I wasted my gas (I live 30 minutes from Mansfield) read more

Ok....I was at the carwash on 9/24/22 while in the wash, it suddenly stopped working. Was stuck in there for about 15 minutes before they repaired it. I received No apology for my inconvenience. I asked to speak with the manager, but he ignored me. I feel I was owed an apology , or given a complimentary free was on the next visit. However, I was dismissed as if nothing ever happened. This place is very unprofessional and I will no longer attend this establishment. read more