Moved here 6 months ago. Wife had been diagnosed with MCI and we wanted to get situated in an…read moreenvironment that could take care of any needs in the next 15 years. 3 nutritious meals a day and maintaining our home of 47 years had also become an issue. The Kensington met and exceeded expectations. Thought we would use our well equipped kitchenette, but so much easier to walk down the hall to the dining room instead. Staff is very accommodating.

We are so excited that our parents are going to be moving into The Kensington in Walnut Creek!…read more When my sister and I went with our parents to visit we were so impressed! It had such a warm feeling from the staff and the people who lived there! I hear the food is amazing which we will find out since we will be visiting our parents often!

My mother lived in the independent/assisted living wing at Atria WC for almost a year. She was…read morecontent. One of the reasons we chose it was because she really wanted an outdoor space, and enjoyed many flowers on her balcony as well as visiting birds. The care, cleaning and dining staff was very friendly and helpful to her. However, when I requested that the nurse reevaluate her because she was beginning to need more assistance, she told me she'd visit my mom the next day but she never did. That was 2 months ago, (and my mom passed 1 month ago.) In general the reception and administration staff seemed very unorganized and unreliable. One of the main reasons we moved my mom to Atria was for them to check on her if she didn't show up for meals. They did sometimes but it seemed very casual. On Mother's Day, when mom hadn't responded to any of her many texts, I called for a well check at 1PM. It was too late. My mom had passed away sometime in the previous 24 hours. How do I know? State of her body. No activity on her cell phone for over a day. And with investigation we found out she had not been checked on by Atria staffe since lunch Saturday, despite having not eaten the next three meals. Hopefully my mom passed peacefully in her sleep and didn't suffer as that's what she wanted. We will never know for sure and we are very saddened about about this. We hope other families don't experience the extra grief of learning their loved one has been ignored that long. We have been told staff has had retraining on the check in procedure. I hope so! PS I gave 2 stars instead of 1 because like I said my mom was content and she loved the staff she interacted with. The extra star is for my sweet mom.

Bed bugs! Not even a one star.... My loved one experienced bed bugs at this facility and for TWO…read moremonths the executive director blew off my concerns and finally had someone come to check it out. So strange that on the report they also claimed there were no bed bugs and I have pictures to prove it. My loved one lost ALL her belongings and I got her far away from this facility. Stay away, look elsewhere and do your research.

We had a family member living at Tiffany Court for seven years, and we truly could not have been…read morehappier with the care she received. Tiffany Court is a wonderful place, and it gave our family great peace of mind knowing she was so well cared for. What makes Tiffany Court special is how genuinely the residents are treated like family. Patti does an incredible job staying closely involved with every resident and keeping family members informed and updated. Her dedication and compassion are remarkable. The staff is outstanding. Enrique always went out of his way to accommodate our family member's many special food requests with kindness and patience. Marie, although she works in the business office, consistently went above and beyond to help and support our family member as well. We are deeply grateful to the entire Tiffany Court team for the care, compassion, and support they provided over the years.

Nope, nope and NOPE. Walking in and was hit with a stong, pungent and definitely not easily…read moretolerated stench of something foul. Even with the covid mask and doing my best to breathe in thru my mouth, it finally got to me and I had to walk out. I was going to gag into my mask. I couldn't imagine putting my loved one in here and coming to visit. I couldn't conscience the thought. Just nope.

My grandmother has been living here for about seven years and we all love it! My kids and I visit…read moreoften. The staff all know us by name and are incredibly friendly and helpful. They take such great care of my grandma! The food here is great! We love visiting for meals. And they just held a family carnival that we all enjoyed. My kids call Byron Park "Oma's Castle." Its always clean and comfortable here. But what makes this place extra special is the amazing staff. They're the best!

I am very unhappy about the lack of security my husband and I experienced when we were in assisted…read moreliving at Byron Park. All of my jewelry was stolen. If a small safe had been provided this could have been prevented. The nursing care was adequate, although I had to get my disabled husband to the bathroom at night. I did like the food and dining experience, as well as the entertainment. The staff were kind.

Between my mother and father-in-law, I have experienced over five different senior care facilities…read more I have to say that the owners of Bridge View Senior Care have put 120% into my mom's care and cleanliness of the facility. The personal attention that she receives is great which shows in her appearance and smile.

The owners of Bridge View Senior Care are responsive, compassionate, and kind. They are very…read moreinvolved in the operations and even work in the home with the residents on a regular basis. My mom is a resident of Bridge View and receives excellent care from the staff. The food is healthy and the home is extremely clean and well maintained.

My parents moved to Merrill Gardens shortly after it opened. My mom was independent, my dad needed…read morea lot of assistance, and they wanted to share an apartment, which they were able to do easily with the flexible levels of care. When my dad passed, my mom moved to another beautiful apartment and continued to thrive. She loves to play daily games (bingo and rummikub) and share meals and social gatherings with her close friends. In the rare cases that she needed extra assistance medically, the staff was attentive, kind and caring and they communicated well with me. The activity directors have been wonderful and creative, making everyday life fun and active for the residents. We've also enjoyed and developed relationships with many of the staff members.

Our family decided to put my mother into residency at Merrill Gardens when she was 85 years of age…read more She was a resident there until her death last November at the age of 96. Throughout her time at Merrill Gardens, she experienced nothing but amazing care and attention, wonderful relationships with other residents and staff, and a comfortable apartment and vibrant lifestyle. I cannot recommend this facility more highly. Merrill Gardens is a nurturing, safe and incredible living community!

After living in a big beautiful home in Lafayette, for almost 50 years, I was no longer capable of…read moretaking care of my wife. Kelly Gonzalez not only helped me through the difficult emotional transition, but found a place capable of meeting my wife's unique needs in a loving way. I am forever grateful for that assistance.

We have had a great experience twice now with Kelly Gonzalez helping us find a care home for my…read morerelative with dementia. She is easy to work with, timely in her assistance, honest in her opinions and very helpful in lining up visits to potential care homes. She helped us get the price point we needed and it was such a relief to get her excellent help!

I am glad my mother was at Heatherwood for her final years. They took good care of her. The…read morepeople are friendly and willing to answer questions any time you call. I appreciate the care they gave my mother.

As a placement and referral agency, Spectrum Seniors put Heatherwood as #1 on our East Bay memory…read morecare facility. The community is bright, clean and odor free. As a veteran administrator in assisted living for past 12 years, I can confidently say I am impressed with Ryan's friendliness and compassion. I was amazed at the competency level of the caregivers (I watched them use hoyer lift) and the technology being used in the community. Residents seem to be well taken care of as they're engaged in activities. I make sure to speak with visitors during my visit, and they too are smiling and raving about this place. Go see for yourself on why this place is ranked #1 on our list.

I am so glad that we found the New Alamo Residence Home for my mom! My mom had dementia and she had…read morelived at a larger assisted living facility for a few years, but as her condition advanced, she needed more careful care. The caregivers at New Alamo are fantastic! They are so kind and caring. Every time I visited, my mom was happy, clean, and comfortable. I appreciated that they make the effort to take the residents outside each day when the weather is nice even though most of the residents have limited mobility. I have dealt with many care facilities of various sizes and I know what to look for when it comes to quality of care. New Alamo is definitely one of the best I have seen. The owner is very motivated to provide premium service and makes a lot of effort to communicate well and meet needs. The caregivers are friendly and attentive. Thank you for caring for my mom!

From the owner: Luxury Assisted Living Tailored to Your Lifestyle…read more At New Alamo Residence Home in Alamo, CA, we welcome folks into a posh residence with technologically advanced amenities, professional healthcare, and full-time assistance. We invite folks from ages 55 and up to move into an ideal, stress-free environment that allows you to spend your twilight years the best way possible.