Insurance- yep not the sexiest thing to talk about but you simply have to have it. I've read in…read moreseveral financial columns, magazines and online that it's smart to review your coverage every once on awhile. I recently received my annual homeowners renewal notice and decided now would be a good time to shop around. Especially since they were increasing my premium- not a huge increase but nonetheless an increase and like everyone I want to be smart with my money. I decided to call an independent agency as they will do all the leg work for you, compare companies and find the best coverage for your situation. I called Philleo Agency Insurance in Brookfield and what a stroke of luck that was! Jenna Starr took my call and listened to what I needed. She asked me many detailed questions about my home and current coverage. Then she asked me to send over my current insurance company's declaration of coverage so that she could do a thorough comparison. After 3 days Jenna called me and was excited to tell Me she found me some great coverage, for BOTH my home and car, much more than I currently had and for less money. She emailed me The paperwork so we could review it. Then a few days later we met in her office and went over all the coverage and numbers. I was amazed at the increase in coverage including a one million dollar umbrella policy and it cost me much less- Than I was currently paying. The company I am now with is A+ rated too. Philleo is a small agency and I like the fact that they actually have an office that I can walk into and talk to my agent. I also like that when I call a human picks up the phone- none of this "press 1 if you want blah blah blah..." sometime I just want to talk to a person! They truly know the meaning of customer service. The personal touch was evident in all our conversations. I certainly hope I will never have to call Jenna with a claim BUT if I do, I know I will be well taken care of. Jenna handled everything even cancelling my current policy. It was a total "No-brainer" MORE Coverage for LESSI money. I am so happy I finally reviewed my current home and auto policies and that I called Philleo Agency Insurance. If you need insurance (and you do!) or if you need to review your current policies ( and you should!) then give Jenna Starr at Philleo Agency Insurance a call. Your wallet will thank you ;)

This was my first time seeing our insurance entirely on my own so I was worried about how…read morefrustrating it would be. However, Jessica Beaman and the business is amazing. She responded quickly to my calls and emails. I felt that I understood the entire process and received the best deal. I greatly appreciate how kind and helpful Jessica was while we went through the different steps. It would highly recommend this business (and Jessica) to anyone seeking out assistance finding insurance coverage. Insurance is not easy to understand but I feel much more knowledgeable now. Someone else recommended this business to me and I'm very grateful that they did!

Jeff is not just a good agent but a great guy! He takes his job seriously and is very sincere about…read moremaking sure he not only understands your needs but that you understand your needs and how to best protect yourself. You feel like your talking to a friend! I've had bad experiences before and feel very fortunate to have an agent like Jeff.

From the owner: As your local American Family Insurance agency in Brookfield,WI, we'll work with you to inspire and…read moreprotect your dreams whether you're purchasing a car, buying a new home, starting a small business or leaving behind a legacy with life insurance.

Such an awesome group, really just so helpful and lovely to work with!! A huge thank you to the…read moreteam there- highly recommend.

Sondra is wonderful, she is extremely hard working and truly cares about doing what's best for her…read moreclients. She went above and beyond for our family to make sure we were appropriately covered. Genuine and personable is how I would describe this insurance office. Thank you for your help Sondra!

I have been a client since 2007 and have had only great experiences with Ms. Rivera and her staff…read more They are courteous and on the ball. Rare times I have needed to make claims it has been an easy process. I highly recommend using them.

I have had the great opportunity to be a client of Ms. Rivera since 2000 and I must tell you. She…read moreis a GOD sent angel. She has helped me in so many ways ensure that I am appropriately covered. If there is a person that is not a client of her's I firmly believe they are lacking the experience of a true professional. I have gotten prompt service whenever I call. The entire staff demonstrates distinguished levels of customer service. If you are looking for a great agent. State Farm coupled with Sodie Rivera is there...... Thank you Ms. Rivera for your constant attention to my insurance needs!!!!!

I've been with this agency for quite some time and I can't even get a hold of them on a phone call…read morebecause their phones disconnected. I have written emails to them with no response not even sure if I'm even insured had something happened to my car and cannot get a hold of anybody to take care of a possible claim. Don't know if I would recommend this agency for your insurance needs.

I am one to not write a review...ever.  So for me to leave a good review for Jason Smith should…read moretell you something.  Ask for him if you need your insurance company! I enjoyed talking with him and he heard my concerns and took action right away.   I have had unfortunate luck with my car over the past year.  Talking with Jason each time got the ball rolling.  While insurance companies are typically something no one looks forward to dealing with I have actually been pleasantly surprised by Jason Smith.  After not hearing back about my car for a week I reached out to Jason.  I let him know my situation and ended up getting the answers I wanted that same day.  He sat on the phone calling over and over again until he finally got an answer.  Informed the adjuster of my timeline and updated me promptly.  A week of nothing getting done, turned into 30 minutes of getting my concerns answered and the car getting fixed (parts were ordered!).  The next day my car repairs were done.   I honestly felt like he cared and our conversations were genuine.  This is the guy you want in your corner.  I hope Allstate realizes what they have with Jason.  Writing is not my strong point, but I hope I'm getting my point across that this is an A+ employee. 10 out of 10 times I'll ask for Jason, and you should too.  I really appreciate it Jason and hope you see this!

I moved back to WI to be closer to my grandma as her dementia worsened. In my first couple weeks…read morehere I went searching for a house or apartment to rent, bought a vehicle, and started two jobs. I did not need any more stress in my life and this is why I went with AmFam. I met with Ann-Michelle and she got me set up with auto and renters in no time. Took care of EVERYTHING for me. Follow up emails on setting up autopay and paperless discounts on my AmFam account. Super responsive to emails. Always available when I called during business hours. After almost a full year with AmFam I shopped around and saw that I could save some money on my auto insurance. I did not renew with AmFam and tried getting cheaper insurance. Huge mistake. GEICO tried pushing me on less coverage (NOPE) and another tried telling me there were multiple theft claims from my address (apartment building) stretching back 5 years despite me living in the building for only one year....wanted me to prove the claims weren't from my policy despite my Feb 2019 policy being the first renters policy I have EVER had. I am back with AmFam and very happy.

I called and was able to get an appointment on the same day for an auto insurance quote. I was…read morehelped by Alex, and he was knowledgeable and efficient. He thoroughly explained coverage, liabilities, and renter insurance to me. He took his time and always asked if I had any questions. We ran into a couple of issues and Alex was not afraid to tackle them head on. He was communicative and reliable! He helped me get the best rate and I now have auto insurance. Thank you Alex!

From the owner: Family owned & operated since 1975, Schwade Insurance Agency, Inc. specializes in auto, home,…read morebusiness, commercial, senior planning & life insurance for all of Wisconsin, including Milwaukee. We are also licensed in AZ, CA, CO, FL, IL, MI, MN, NV, NC, TN, and UT. We have been proudly building lasting relationships with our valued clients & partnering with our highly rated insurance carriers for over 45 years. We have grown into a full-service independent insurance agency helping thousands of wonderful people across the US. We specialize in providing terrific customer service & strive to make your insurance purchase a pleasant experience. Our dedicated staff will listen & develop the appropriate plan for your personal &/or business needs.