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    Carol Fors

    5.0 (1 review)
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    Anytime Fitness

    Anytime Fitness

    2.9
    (16 reviews)
    5.6 km

    AVOID THIS GYM!!!!!…read more I had a very serious issue with Anytime Fitness at 2354 Surfside Blvd in Cape Coral that other people should be aware of. I cancelled my membership in person and returned my key fob directly to an employee/manager. I was clearly told my membership would be cancelled. Despite doing everything correctly, the gym continued to charge my account anyway. Over the following year, I had multiple conversations with staff and managers explaining that I had already cancelled. Nothing was fixed. On April 20, 2026, a manager told me he would resolve everything, remove the charges, and call me back the next day. That never happened. No call. No refund. No resolution. What makes this worse is that they can easily verify the truth: I have not used the gym after cancelling Their own access logs and cameras would confirm I cancelled and returned my key fob Despite this, they continued billing me. This is not just poor customer service -- it is a failure to properly process cancellations and correct billing errors even after repeated notice. If you join this gym, get everything in writing. Do not rely on staff telling you your membership is cancelled.

    The wife and I had a scheduled appointment. We arrived a few minutes early. There was a note on the…read moredoor, that staff would not be back until an hour later. Wow, a no show to discuss a membership for two new clients. This comes after being bombarded by endless texts and emails. When attempting to speak with a staff member during the process, no one ever answers the phone. Done! We will look into other fitness clubs, that can afford to staff their clubs.

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    Carol Fors - healthtrainers - Updated July 2026

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