DO NOT do business with Carolina Carports. I placed an order through another company, American Metal Buildings, not knowing they put your order in to Carolina Carports. The building was ordered on July 17, 2025 and I was told it will be installed on Nov. 7th, 2025. They will go weeks without replying to you and their customer service is awful. STAY AWAY!! read more

Beware!! we waited forever to get this building scheduled for my disabled brother in law. The crew that put it up was great but the problem came up after the building was assembled. The roll up garage door has way too much tension, making it difficult to pull down. I called to ask about hav it adjusted and was told by the "customer service representative" in a very matter of fact manner, that since we had power installed in the building, the one year service warranty was voided and, "we won't be coming out to adjust it." So, that means you have to wait a year to have power installed?? I told her that explained the one star Yelp rating, to which she replied, "I don't know what that is." Now, we're tasked with trying to find someone local to adjust the door. Terrible customer service! read more

Take the good with the bad. We recently had an unfortunate experience with the install of a Carolina Carport, Inc. garage. Our approx install time came and went. No notification was made to us about them running so far behind. When I called the 1 800 number to check the status, I had to leave a message. No return call for hour. I called the 1 800 number again, this time it was answered immediately. The installers finally arrived 2 1/2 hours later. Half the time there were 2 installers, the other half of the time there were 3. Long story short, the installers left our driveway at 11 PM. We used our truck headlights to help provide lighting for them. Of course we could not see the final project when they were done, since it was so dark. The next morning when we checked out the work, it looked fine. The final product was good, the process and communication could be greatly improved. read more

I needed a car port and i got one. It looks so great and was installed exactly where we put the stakes. The deposit held our spot for installation that took over a month, which was expected. The price was so reasonable and the guys who installed were super fast and very professional. If you need a carport or commercial buildings, please look up Carolina Carports on the web to see plenty to review and super reasonable prices. Everyone at this company was very professional and kept us in the loop from our initial call to installation. The installers made me wish i could give more stars. read more

In 2021 we paid for a large barn from this company to be built. It took quite a while to get it done. Communication was very poor and so was the final work product. I am writing this now because it's been three years and things are falling apart. As mentioned from someone before, screws and ties not all or properly attached and weather stripping coming off. We were told that once you make any additions or put in rolling overhead doors, they were not responsible because any addition voided the contract. What do they expect you to do if they do not do that portion; have an open barn??? Makes no sense but this is exactly how they get out of the contract for warrantees. Please look somewhere else if you are considering having a barn built. Too much aggravation, shoddy work, no warrantee and no communication. Wish I could give a "ZERO". read more

What can I say? When I went through Millennial Buildings, it was quick, and the quote was good and the sent me to Carolina Carports. They were quick to get the information to me and to get everything I asked for and a down payment from me. After that, not so good. When I called to have a site visit so they could order the building and set a date to put it in, it took almost a month to get that visit. Once I got the visit, it took over a month to get a date to construct it. They get the down payment and they over sell and over book. Not enough crews to get it up. I asked several times if it could be done by June 1, and they were confident. After I signed with them, it was just slow from them. The guys who put it up, did a quality job putting the building up. No real problem with them. The quality of the roll-up doors are poor. I don't expect them to last too long. I have read reviews about Carolina Carports and other providers, and they are pretty much the same, not good. It is a crap shoot. Overall, good building for the price but it will take time to get it up. read more

I had a metal building constructed at my house by this company. If I could give 0 stars, I would. To start off they were 3 days late to the install date making my wife miss 3 days of work. I was out of town at the time. During installation the crew kept insisting the balance needed to be paid before completion. Like I said I was out of town at the time, so this made my wife very uncomfortable. After completion they were paid in full and left. When I got home a few days after installation I noticed screws missing, lag bolts spinning, no barrier between the roof and the cap letting debris and water into the building, and the side walls not long enough so there is water intrusion under the sides. I contacted them and told them all of the issues. It has taken 2 months to get a call back to schedule a time for them to come back out and fix it. By this time I have been pushing back insulation dates over and over. I finally made a date to get it insulated and now Carolina carports is saying since it will be insulated I forfeit any type of issues being fixed. I will end up fixing all these issues myself. DO NOT LET THEM INSTALL ANYTHING... read more

Horrible customers service, dishonest employees. Incompetent builders, DON'T use this company for any reason. They extort additional money from you when they get to the build site. Their employees are dishonest about communications and when asked for proof they have none to get because it is not factual. They are very unfriendly and each employee you speak to blames the other for the services being delayed. read more

My contract is dated 8/11/2020, as of today my contract has not been honored. I have contacted this company so many times and am told so many different reasons. They are refusing to honor my contract and refusing to return my deposit. I am disabled and can not afford to just throw money away. This is the worst company to ever deal with. My advice would Be Don't use this company Unless your spending over 6k you probably won't ever see your carport and will loose your deposit Terrible Terrible Company read more

The building was built in a timely manner but we waited far beyond the 4-6 week window for the installation date. Because of COVID, we did not make a big issue out of that detail. The building seems to be very well built too. We could not give a 5 star rating because of communication and customer service issues. When we ordered the building, at the bottom of the contract, we were told to do a rough drawing of each side to assure accuracy of the build. The drawing of each side displays placement of doors, windows, and swing of the doors. The day of install, the builders were center framing the large 8 x 10 roll up door opening which was supposed to be framed to the left side of the front. When we noticed, we had to stop them, and they had to remove the incorrect framing, and reframe correctly. Later that day, they were packing up to leave, we noticed the swing of the walk in door was incorrect. Since they were already finished, we decided to try to adapt to the incorrect swing of the door. After a month of very awkward entrance and exits, we contacted Carolina Carport to get the door switched to a correct swing. After several emails, they denied our request and called it a "repair" rather than what it actually was.... a correction! The CSR was rude in her replies, and insisted that Carolina Carport does not use the drawing on the contract to design and install. We are like "what?" Beware of communication issues if you use this company. Watch throughout the installation to be sure you get what you want... and do not pay until it is correct. DO NOT expect corrections or any customer service after the installation is complete! read more