Wow! Showed up within an hour of calling. Johnathan fixed it immediately. Super professional and…read morepolite. I'm a customer for life!

From the owner: Get peace of mind with HVAC experts you can trust. We provide all of your heating and cooling…read moreneeds, from service and preventive maintenance to repair and new installation. Don’t wait for failure, preventative maintenance or a planned upgrade can make keeping your home comfortable easier than ever!

Needed a small gas leak fixed before closing on a house we were selling and Dave showed up within…read more28 hours, worked with a stubborn gas line and fixed it quickly. Almost makes me wish we were staying WS just to use his services!

Update as of 5/2/2022…read more Our blower motor failed on us a little over a month ago so no warm air was being pushed through the vents. Dave immediately got in touch with the manufacturer and ordered the replacement part. He kept me updated every step of the way and he immediately came to my house to install the new part as soon as it had been received. We've got warm air again!

technician arrived on time and did a thorough inspection of our HVAC system. he determined the…read moreproblem and had to order the part, would take a week. 8 days later to check on the schedule. the part had arrived but it was the incorrect part. couldn't give any more details on when it would be in. a week later I called and was told the part came in but they were booked up for another week. we paid $1300.00 up front for the part and had to wait 2 weeks to get it installed.

I've had an appointment for a week to be seen and today at 4:40 PM they finally called to tell me…read morethey would need to reschedule for the first week of June. Lousy customer service and communication. I had originally given Jay's a 5 star review after they installed a new HVAC for me, but their inability to communicate effectively and follow through has me giving them the lowest ranking available. Too bad I cannot give them zero stars. I would never recommend them again.

The guys came out to do maintenance on the unit from one of my rentals. Did a great job fast…read moreefficient price is fair. Definitely recommend.

From the owner: For more than two decades, Custom Heating and Cooling, Inc. has provided quality heating and…read morecooling services to both residential and commercial customers throughout Jonesville, NC. As a full-service HVAC company, we strive to provide every customer with the highest level of customer service possible.

I live in Glade Valley, NC in a rural area. It's hard to get just about any type of service guy out…read moreto my house. I saw an ad for this company on Facebook so I called them and they came out the same day. These guys really treat you like a human being not a dollar sign. They heard my situation and worked with me every bit of the way. I can't believe how they were able to help me at a fraction of what another guy quoted me... Really goes to show there ARE good guys out there willing to help!!!!

From the owner: A small and family run business that’s dedicated to making your home as comfortable as ours! With…read moreour no nonsense approach, we give you the best and most affordable options for your unique spaces. You will get brand name equipment with superior handling and installation at a fraction of the price of our competitors!

Excellent service! Completed the work in short order. I'd highly recommend them for any HVAC work.read more

Sean was professional, gave me options, and immediately started on the chosen option. He's a good…read moreplumber and gets 5 stars. I'd give the business 4 stars because I had a complete kitchen sink clog--no dish washing, standing water, etc etc for 5 days with an over the weekend reschedule. Still they were forthcoming with prices and options. And kept me posted.