1. Carolina Closets

1. Carolina Closets

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Fletcher, NC

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Carolina Closets

3.5 (2 reviews)
Closed 9:00 am - 4:00 pm

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5 months ago

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5 years ago

Danny and Steve were awesome! They got us fixed up with two walk-in closets. Quality. Responsive. You bet!

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Nova Kitchen & Bath

Nova Kitchen & Bath

4.2
(5 reviews)

We were referred to Nova a couple of years ago when we were in the very early stages of our thought…read moreprocess for a major renovation. We met Angie who was amazing and really knew her business well. Angie held our hand through the process of designing and delivery (early on we lost our contractor and had to do the work ourselves which wound up being preferable) and we were so "covered" by Angie's knowledge and expertise and she kept us at ease. All finished now, we are thrilled with our new kitchen/great room and we cannot thank Angie enough, and her team at Nova who all were very helpful, and highly recommend that you speak to Angie and Nova if you are considering a new kitchen or bath. She is the BEST!!! Thanks Angie!

If I could give zero stars, I would. After talking with 2 designers and having a detailed house…read morevisit....I still do not even have a quote after 3 months. I have followed up only to be told they are busy and have people on vacation this summer. They then say they sent me the quote but can't provide any record of the email to show it was a "emailing mistake" (because this wasn't) This is nothing short of poor customer service, people falling through the cracks, and failure to follow up with customers. I'm glad we will be remodeling our kitchen with another company, after the runaround just trying to get a quote I would hate to experience actually working with them on a project. What a nightmare of a customer experience!

High Country Cabinets

High Country Cabinets

1.0
(1 review)

Awful. High Country Cabinets remodeled our kitchen a year ago…read more Throughout the planning process, it seemed like they thought they were doing me a favor by doing the job. I assumed that they were just busy. There were errors that affected the outcome of the kitchen that could have been prevented with better communication. But the big problem was the installer, I will refer to him as A. He was rude and destructive. During the tear out of the old kitchen, he did not put down anything to protect our hardwood floors.They are now dented and scratched, from the kitchen through the living room and out the front door. He carelessly dumped all of the debris on our front porch, heavily scratching the floor and front of our house. Both need to be repainted now. He needed a reliable helper. The one he had rarely showed up. Because A was doing the heavy lifting alone, our new cabinets got beat up. I had to touch up the damage with paint that I purchased. If you look closely you can see where. And lastly, A did not clean up at the end of the day as the owner promised. I did it myself every evening. Then to top it all off, A spent much of the day fielding phone calls from his girlfriend who would call to report the issues of her day. When he was not on the phone with the girlfriend, A would ramble on to me about his personal life. Way too much information! I waited a year to write this to make sure I wasn't over-reacting. Nope. It was the worst home improvement experience I've ever had.

From the owner: High Country Cabinets specializes in custom cabinetry designed for your home. The heart of our…read moremission: Exceed our customer expectations through quality, professionalism, innovation, honesty, and fairness.

Neese N Neese Custom Home Builders

Neese N Neese Custom Home Builders

1.0
(1 review)

Decided to use Neese and Neese Custom Home Builders, (single owner, Glenn Neese) to build home in…read moreFletcher, NC. Build took over twice the original stated time without change of scope of project. Poor oversight of subcontractor work, resulting in constant revisions once we pointed out errors and refused to accept substandard work for custom luxury home. Constant conflict over quality of work. Builder used basic building code as standard of excellence. Midway through project builder attempted to change terms of contract because profit was not what he would have liked; all secondary to poor planning on his part from start of the project. Builder demanded final payment prior to completion of work- we refused and paid once work was completed. Builder did not honor One Year Walk Through and Warranty. Attempt to contact builder at one year mark for walk through and builder did not respond to our communications for two months. He then asked for our list of items for corrections. Upon receiving list builder said it was past the one year mark and he would not be doing the contractual walk through nor honor his warranty; despite the fact it was his negligence in ignoring our communications. At that point he stated it was best if we went our separate ways. I am now in the process of personally fixing nail pops, incorrect HVAC install, incorrect plumbing install, completing basic things like weathstripping that was never completed, remediating drainage swales that were not correctly done, etc. Save yourself the headache and money and choose another builder for your next home purchase.

Carolina Closets - cabinetry - Updated July 2026

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