Never been before but went for pointe shoe fitting and it was great They measured my feet so they knew exactly what size I would be and didn't have to waste time trying things on for size Also helpfully when making decision on which pointe shoes to pick Great selection of leotards and have some yumikos Small supply of mens Dancewear read more

This is my first time writing a negative online review of a business, and I'm doing so now because I want to help others avoid similar situations involving Carolina Dancewear's shady return policy. I've contacted the business several times, but unfortunately, they are completely unwilling to help me. I've informed the Better Business Bureau (BBB) as well and made suggestions to how they might make their return policy clearer. I would recommend avoiding this store because of their misleading return policy and poor customer service. They are refusing to refund me $270 for leotards that are too small and that I cannot exchange because they don't come in a larger size (I would be happy to do so if they did). One would think that a business specializing in dancewear, of all things, would be sensitive to issues of size in the dance world. I can only imagine how profoundly unwelcome anyone larger than me must feel walking into this store. It's unacceptable in 2024 to have this attitude while running a business. They only care about money and don't care about their customers or doing the right thing. read more

I was desperate for new pointe shoes and needed new ones. I live 1 hour and 40 minutes away and took the chance to drive here. Love it here. I got refitted here for pointe shoes and the service was great. They are so nice and welcoming compared to other dance places I won't name. Will be coming back and ordering online!!! read more

Got my fitted for my first pair of pointe shoes here. They took their time and really listened anf paid attention to how they felt on me. I have and will continue to go there to get my future pairs. Ps. They are very Covid aware too :) read more

I've been shopping here for years. All the women who work here are extremely professional and knowledgeable. Don't know what the dance community would do without them! read more

Beware shopping here. Pay $10 to try on shoes! Even if that $10 is subtracted from your purchase you can't return shoes for a cash refund even if they were never taken out if the box and you have your receipt! I have never heard of such inconsiderate business practices. read more

The young lady that helped me, Elizabeth was so kind patient and professional. Not only did she help me select a perfect pair of new dance shoes, but help me coordinate close that might go with it. I did a lot of online looking as well and found their price and selection are better the ballroom stores on line! read more

Carolina Dancewear - Ask for Catherine, she is the best ! I absolutely love my new dance shoes and their prices can't be beat, even online! - Costumes Near Me - Greensboro, North Carolina

Horrible horrible unprofessional business. Have never ever dealt with people like this. So bad I reported them to better business bureau.. def did not stand by their product and even worse tried to blame it on my daughter and repeatedly called me a liar . Appalled at how they run their business . Three other members of our team bought clogging shoes there that broke at nationals brand new also . read more

We drive an hour to get the personal, professional service and vast selection of pointe shoes at Carolina Dancewear. Every time we go, they are patient and attentive to my young dancer and her needs. They have even shipped us shoes to save us the trip there. I highly recommend this store for anyone needing to have their first pointe shoe fitting or needing a new and different pair of pointe shoes. read more

We are soooo lucky to have this store in the triad! I live in Greensboro and every-time I go to Carolina Dancewear I meet a mom that has driven HOURS to come and purchase at this store! wow! really? ...then one time my family and I were at the beach and we had to get back to the triad in time to take a master class BUT my daughter forgot to put in her dance bag a leotard so we went to a store in wilmington....NEWS FLASH!....All I can say...WOW WE ARE SOOO SOOO lucky to have this store in the triad! Unbelievable Inventory, fantastic prices, very knowledgable staff and family owned! Just saying...! read more

It was years ago that I bought a few pairs of ballroom and jazz shoes here, so after recently moving to Charlotte, I was sure I would find a better selection in a bigger city, but the place had the worst service so I walked out. When I came to GSO to visit family, I called CD to see if they had some wide options for ballroom shoes in stock and even their phone customer service was awesome! The young lady that helped me find my shoes was soooo patient and helpful and even after trying on many, many pairs, she kept her positive attitude. We found the perfect pair and I'm so happy with them! Thanks, ladies! My salsa dancin' feet are fresh and ready! read more