I was trying to find landscaping services in Burlington and yelp came up with many companies that weren't in my service area or didn't do landscaping. Michael responded to my request for information almost immediately to let me know that they didn't provide those services emailed me back three times and ultimately recommended a good service in my area. and ultimately recommended a good service in my area. Pretty outstanding for someone who's not even their customer I bet they'd be awesome if you were actually their customer read more

Super professional and knowledgeable. Mason and Leslie were wonderful, very smart and helpful. Fantastic customer service. Expert explanations of the work that needed to be done and what steps would be taken. They were able to schedule our project in a very timely manner, and did the work on time as promised. Great team; manager came out to supervise the front line workers and sent us pictures immediately after. read more

Carolina Foundation Solutions - Waterproofing Near Me - Burlington, North Carolina

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I can not say enough about how happy I am with the service I received from them. Always treated with respect and never brushed aside or ignored. They stand by their word and the job is done right. read more

There is nothing worse than a LIAR! White lies, Black lies, Brown lies I disspise a LIAR. You can expect a lie from one person but when it's a group of LIAR'S, I hate with a passion and HATE is a strong word. This "bs" called me and sent an email for an appointment. As a military retiree with additional obligations as any normal individual my time is valuable. I rescheduled tasks to meet with one of the business foundation technician today (10/09/2024) at 11:45 a.m. They did not take a time of their time to call and say the appointment was cancelled or need to reschedule. A business is know by the employees they hire and customer rating. Anyone to include family members and friends can give a high rating. However, the question is are they true. All business affiliated with the BBB pays their yearly fees to advertise but many of those can't deliver. This is one that will LIE about appointments and can't deliver! A one star rating is not good enough. read more

My dealings with Carolina Foundation Solutions has been one of the most negative customer experiences of my life. I regret ever calling them. They came to my home to preform a "warranty check" on some old foundation repairs from 2011 before we owned the home. While they were digging with their excavator I believe they hit my sewer line. They were digging around looking for the helical piers they installed in 2011 so they could check them. They called me outside to show me my broken sewer line. They said "this is how we found it." I don't believe them. We hadn't had any sewage issues of any kind before they dug down there and now my sewer line is busted open. I've tried everything I can think of to get them to cover the repair cost, but they refused. They told me they are not legally responsible. Since I can't prove it and they will not admit it I am stuck with the bill. I will never call Carolina Foundation Solutions for anything ever again. read more

Was concerned that I had foundation issues because my backyard patio had a crack in it and I had som cracks in the drywall in my livingroom ceiling, so thought I should see if I had foundation issues. Scheduling process was very easy and representative was very professional. Gary came out today and since I was sure I had foundation issues he would not have had to do too much convincing to make me believe I needed work done. It was quite the opposite, he listened to my concerns and looked at the house and it was determined that I didn't have visible signs indicating the need for foundation repair. He addressed my concerns and told me what to look out for. I was very satisfied...not just because I didn't have an issue, but satisfied with his honesty and professionalism! read more