Live close to this store and have tried to use it when I can to support the local economy, but…read moreafter today I am 100% done with this store. I went in the other day to purchase a hole saw and arbor that I needed for a job. True Value did not have the size I needed (pretty typical, as their inventory seems to be perpetually low). So I bought the next size down, thinking I might make it work. $50. As it turned out, I never used it. Never opened it or even took it out of the truck. Went back to return the items today and got $40 back. I was told there was a 20% restocking fee on all returned items. $10 charge for something that would take 10 seconds to put back on the shelf. I never heard of such a thing. Complete rip off. They will not get another cent from me.

These guys are awesome! Extremely knowledgeable and helpful! I came in with an off the wall issue…read moreand these guys out their heads together and came up with a great solution. Thanks to all!

I love local helpful hardware stores and will travel out of my way to go to either Browns hardware…read moreor Norwood Hardware anytime! Helpful people that know what they have and where it's stocked! No spending an hour trying to find someone to help you who may or may not have a clue! Go in these folks know their stuff!

This hardware is a true hardware store. The owners and staff know their stock, and can make…read moresuggestions. Store is next, and Carries a large amount of stock. Friendly, professional service.

Excellent hardware for most anything you would need for your home or business repairs. Why go to…read moreLowe's if they have exactly what you need in your hometown and competitive prices .

Service and food quality was very good. Seems even if you pick up through yelp you have to go…read morethrough a delivery org like grip hub

Staff is friendly once you can get their attention; however, I've experienced poor communication…read moreand follow-up. I worked with the manager, Paul, and ordered a Weber grill that was not in stock. I had to call several times and even stopped-in to get a status on the order. Since I could not get a good answer, after a few weeks, I eventually gave-up and ordered from another company. I really wanted it to work since they are a "Weber dealer", but I guess they don't care about their customers and sales (missed out on $1K+)... at least that's how I felt. I can't recommend, at least for trying to order products not in the store.

This is the kind of hardware store you thought was long gone. The people there actually know what…read morethey're talking about and go out of their way to help. I unfortunately can't remember the ladies name who helped us pick out shrubbery for our home, but she truly knew what she was talking about and you could tell how much she enjoyed her job. I really enjoy making purchases here because I get the impression that they truly appreciate my business. This place is a gem if you don't mind the drive from Charlotte.

This is a gem of a store! If you have ever wondered what a truly old original hardware store is…read morelike that has been mostly untouched by time, look no further. The staff are nice and friendly and willing to help. This store has tons of items your big box stores could only dream of selling. Great place for those items that are tough to find but not in most retailers. The screws and nails are still sold by the pound! They have been in business here since 1899! Thats over 125 years in business. Come by and take a look an a living piece of history, you will be sure to leave with something.

hardware hardware hardware... you want old timey hardware in a historical setting this is that…read moreplace! I've been in a few times buying things and I'm still not sure if this is a working hardware store or a historic site. There's tables full of tools and merchandise and bins of fasteners and they'll cut keys for you and I've even purchased gardening tools here but they just might be functional souvenirs from the coolest gift shop ever ;-) Really, there's spare parts and fluids and coatings in wall cubbies for things that were old when Moses was young; an amazing array of scythes, buck-saws, and other implements of indeterminate age but obviously well used and cared for as you would expect in these surroundings.

Friendly staff. Great location as it's a local business. They have parts that you can't find…read moreanywhere else.

Helped me find exactly what I needed!! Had me out of there in less than 5 minutes. You don't need a…read moreHUGE hardware store to get what you need