Great service in the flooring department. They had everything I needed to finish my project. The…read moreprice is going up a bit but I blame it on the import tax.

To start off, I had been shopping at this store for the better part of 20yrs, since buying a house…read morein the area. Until recently, it had been a more positive than negative experience as I have gotten to know many of the long-term employees and they are always helpful. Fast-forward to a recent experience in September that made me not want to go back to that store. I had gone there one evening to purchase a Champion walk behind blower that was on clearance. I had asked an employee if there was someone that could help me, and he said "I'll find someone" to help. After hearing a page on the overhead speakers TWO different times, no one had to come to unlock the item so I could purchase it. I walked up to the customer service counter, were an Assistant Manager named Dennis was standing at one of the terminals. I asked "is there anyone that can please help me? I have been waiting 20 minutes!" He seemed to be rather upset that I was taking him away from whatever he was doing to unlock the item I needed to purchase. As we were walking to the item, I said "you guys need to do something about the theft in this store as it is nearly impossible to shop here anymore". His rather sarcastic reply was "why don't you do something about it?" needless to say I was taken him back by this comment and was becoming beyond frustrated. When I told him that I have been waiting 20 minutes and I was not happy, he asked if I had a flat bed cart? I said "no could you help me find one?" to which he said "you can go find one". Again, I was rather taken back by this snarky attitude of his and I told him he was acting like an a$$hole, to which he replied, "I could say the same". Retail operations have no place for a person with that kind of attitude, especially as a Manager and when customers are waiting 20 minutes to get something while he just standing at the desk that evening. I vowed to be done shopping at this location and I have since gone to other nearby stores, as well as, telling friendes about my experiance. It is sad how one person can make or break your shopping experience, but in my opinion, Dennis, who is an Assitant Manager nonetheless, is the worst experience I've ever had at this store. He should be fired in my opinion as I don't want to see anyone else deal with his attitude and there are other stores near by. If I could, I would give the majority of other employees here five stars, if I had to give this Manager a rating it would be -5 stars.

This was an expansive hardware store, that carried most everything from soup to nuts. Spread out…read moreover two floors, this place really pays homage to the old full service hardware stores ... whatever you need, they probably have it. While prices here are not rock bottom, that is not their goal. They do not seek to be the lowest price ... like big box stores ... but rather they want to be the full service option. For example, you need screens re-screened ... they'll do it. Liked this store a lot. Greeted when we came in, and loads of service people there to help you. Next time we're looking for a bolt or two, we'll be back.

I'm always so enthusiastic about coming here and I've been doing it for many, many years since the…read moremid-70's. It get's better every year and it's a great place to find affordable Christmas gifts for kids. The Staff here is always helpful and ready to assist with a smile. Today, when I walked in, I was greeted by two golden doodles in Christmas gear sitting by the fireplace. They have such a great variety of products year round. They must be doing something right, they've been in busy OVER 40 years!

I'm not going to down tools and stop reviewing just because this place hasn't had other reviews…read more I was surprised to see that this tool shop is not already on Yelp so I thought I would put it on Yelp and I popped in here to facilitate that. Very friendly people. They have some competitive prices which are cheaper than Home Depot, and some less so, but your money is staying in the community so I highly recommend you choose this over the chains.

I recently purchased a lawn vacuum/chipper from Home Depot. IT COST OVER $1300! The manufacturer…read moreis Agri-Fab. That's also another story but I digress. I started having a problem with the throttle control on the lawn vacuum engine. After a few phone calls to Home Depot and Agri-Fab I was referred to Faulk Brothers on Orr Rd, an AUTHORIZED Briggs and Stratton repair shop. A gentleman by the name of GERALD answered the phone. I explained to him that I recently purchased the machine and Agri-Fab referred me to Faulk Brothers for the repair. Before I could even get the words out of my mouth he said they ONLY REPAIR COMMERCIAL EQUIPMENT and referred me to another company, Lay of The Land. I called them. They wanted me to bring it in. I'm a partially disabled veteran and the machine weighs over 350 lbs. I called Home Depot back and explained my problem. I WAS NOT A HAPPY CAMPER! I told them I'd find a way to bring it back. Long story short, I wasn't A BIG LANDSCAPE COMPANY SO GERALD DIDN'T WANT TO BRING HIS LAZY BUTT OUT TO LOOK AT IT. I will say the next day he called AFTER Agri-Fab called him. He said he'd send someone out. I told him he must have lied to me the day before because I'm not a COMMERCIAL customer! Told him I'd figure something out and not to worry about it. Beware when you deal with Faulk Brothers. Especially, if you're THE LITTLE GUY!

Awesome Selection…read more Staff Knowledge Prices Parts Location Experience Trendy & Friendly

Friendly staff. Great location as it's a local business. They have parts that you can't find…read moreanywhere else.

Helped me find exactly what I needed!! Had me out of there in less than 5 minutes. You don't need a…read moreHUGE hardware store to get what you need

These people went above and beyond making a duplicate key for me. It was a weird key that I had…read morenever seen before. They produced a duplicate, but it wouldn't fit in the keyhole. I took it back and they made another attempt, free of charge, and it wouldn't work either. I went back and they refunded the price I originally paid. The duplicates they made looked EXACTLY like the original, it was hard for me to believe that neither one fit.

After multiple trips to a big box store and no luck, Ron was super helpful in finding the right…read morefittings for my water supply lines.

We had a very nice first visit here! My family and I were in need of a new key for our car. While…read morewe were waiting for that to be made, my son and I looked around and saw that they have free popcorn! He was thrilled!! We also noticed that they had a great selection of novelty toys for children in the store too! We grabbed some prizes, along with our new keys, some gardening supplies, and garden decor!!! So much to choose from! Friendly service from staff and nice, clean place overall!!! Highly recommend:)

I came here because I was looking for Benjamin Moore Advance in a deep base - which by the way is…read moreapparently a very popular paint and is experiencing supply chain issues COVID related - and I could not find it at the others 10 stores I called. To my surprise True Value said they had it in stock so I decided to head over and grab it. When I checked in on yelp at the store, I was surprised to see that I had a 10% off coupon. The woman at the register wasn't familiar with the discount, she said that she needed a code to enter in the system and there wasn't one. She called the owner over and he was also confused but honored the discount. You may not be so fortunate if you decide to go, because he said he may have set that up along time ago when he set up Yelp, and he probably needed to fix it. But I was happy to find the paint that I needed at a discount. I didn't take a lot of time to look around because I went for a specific purpose. But the store seems to be fully stocked.