Carolina Pool Builders

We absolutely love our outdoor kitchen. It is extremely well built and beautiful. The…read moreWitherspoons surpassed our every wish and were easy to work with and often made suggestions that were superior to what we thought we wanted. We highly recommend this outstanding company--the workmanship, the dedication, the honesty--this company is beyond reproach!

Glaze Construction Company

1.0

We left many messages for Gene asking him to come quote some work on our house. The woman answering…read morethe phone assured us that she had put the message on his desk. Finally after a couple weeks he called and scheduled a time to come out and look at our project. He never showed. We called a couple more times and when we finally got him he said he'd gotten busy. Scheduled 2 more times - the first was another no show. The second we delayed a trip to meet with him by 9am - finally about 10am he said he couldn't make it that day. At that point we gave up and called someone else. I think they are over extended. But also not very customer service oriented.

June Belle Homes

Great company to choose for your construction related project. Proven quality over years of doing…read morebusiness. I just wish they would show their work more so people can enjoy the fine craftmanship they possess.

Northwest Sound Control

This company recently completed a thorough review of the acoustical problems of our community's…read moreTree House (Club house). They worked with a small committee and came up with a proposal to provide us with a fix that would turn this important community building from a cavernous ear splitting venue in which nothing could be heard and the sound was deafening, into an aesthetically pleasing and perfectly sound balanced space. Highly recommend their work!!

From the owner: Serving The Construction Industry Since 1973…read more Northwest Drywall Company was established in 1970 and incorporated in 1973 by Samuel D. Jordan and Steven B. Jordan. The brothers built the company with the understanding that quality is the driving force. Northwest Drywall Company has been serving Hickory, NC, and the surrounding counties (Catawba, Burke, Caldwell, Alexander, Lincoln, Iredell, Avery and Watauga) consistently throughout the years. The company consists of several divisions: Material sales Estimating Project management Field crews, Sound Control. Each division strives to ensure that the customer, or owner is ultimately satisfied with the service they are given. Northwest Drywall Company is a full service contractor. We sell the materials we construct for large, medium and light commercial projects, including renovation work. Two new divisions have been added for sound control solutions and painting & epoxy systems. Call us today to get started.

Maynard Refrigeration Service

I am always skeptical when I have to hire a professional. I try to do my home work when choosing a…read morecontractor to work on our house. I had a few on my list on a Monday morning and only one of them actually answered the my call. All the others went to voice mail. Maynard's receptionist Kim answered my call. She went through a laundry list for me to check to make sure I had a problem. In the meantime she put me on a list for a tech to come to the house. I didn't expect anyone to show up today after a very hot weekend. Later that same day, their tech Rick showed up. He was very pleasant and professional. He went to work trouble shooting the system. He gave me the bad news I was expecting. He took the time to explain to me what the problem was and gave me several options from the least expensive to the what was more practical. It was my choice. The very next morning I got a call from Kim and she said Scott will have a few options emailed to me to choose from. After doing some research and what was affordable for us I gave them my decision later that afternoon. By Wednesday they had it all installed and had us up and running again. They sent Rick out the next day to follow up to make sure everything was working correctly and showed us how to operate the system. Overall, A great experience for an unexpected expense. I would definitely recommend Maynard Refrigeration Service on your list for service or replacement.

Maynard was very prompt and professional to work with. They exceeded expectations by providing high…read morequality work and time lines during the busy season. As far as pricing they are very comparable to the competitors but they ensure it is done correctly the first time.

MWT Custom Woodwork

I ordered custom balusters to match those in my 1840 vintage house. I sent one of the original…read morepieces as a sample and received the replacement parts sooner than anticipated. They were perfect.

From the owner: Custom wood turning from copy blueprints or copy masterpiece; create any wood spiral or wood…read moreturning to your specifications to include wood columns, wood balusters, wood spirals, wood flutes, wood twists, wood bowls, wood curved back chair legs, wood chair legs, coffee tables, lamps, carved wood signs. Master skilled workmanship of over 35 years. Wood Turning is a craft known to be over 3000 years old! Existing fragments of a wooden bowl dating to 700 BC were recently discovered in an Etruscan tomb. The Egyptians undoubtedly turned the legs of chairs and stools and other objects. (An illustration of a lathe carved on an Egyptian tomb wall dates back to 300 BC.) Turning was certainly known in Grecian and Roman times. The Zick family, from Nurenberg, Germay, produced in the 16th and 17th centuries, many of the exotic and seemingly impossible pieces seen in museums today. The Copenhagen museum has in its collections objects made by Christian V and Frederick IV, both kings of Denmark. Two French kings Louis XV and XVI, were ornamental turners and collectors. Turning is and art which requires many years to master. The ability to take a simple square piece of wood and turn it into a work of art is what master wood turner Maik Fayad does on a routine basis. Maik Fayad began turning at the age of fifteen and fell instantly in love with the art...

NICS of Hickory

After my insurance tried to pull one over me, i decided to reach out to NICS. Nick and Preston went…read moreabove and beyond to get me way more for claim. They handle all the paperwork and dispute with their legal team and handle all types of insurance claims across the Carolinas. The took care of everything and made this process so stress free. I had fought with my insurance own my own for a year. I decided that I needed the professionals to come in and take the stress out of my hands. I highly recommend this company! Thank you for getting me and my home what we deserve.

I have major water/sewage damage to my home and NICS is now helping me. They call and check in with…read moreme, they take the time to explain things clearly to me. Actual work has not been started on my home so I will review again once all work is complete. But the initial meetings I have had with them I feel confident giving them 5 stars on communication with the homeowners and they are very detailed about what to expect for the future.

Grass Daddy’s

4.9

(9 reviews)

Very polite and personable young man, trimmed my bushes, fast work and very fair and reasonable…read morepricing. Im 71 and he got at it with the hard work you afterwards will feel i got my moneys worth.I will use more of his services

James was great. Had him install pine needles, he was very professional and did a great job at a…read moregreat price.

Whitfield’s Lock & Key

4.3

(6 reviews)

A family member lost their keys in North Carolina. I called Mr. Whitfield from New York State…read more He promptly responded... And he was a pleasure to speak with. His prices were very fair, and much cheaper than going to a dealership. I chose his service because of the excellent reviews online... And I know firsthand they were well deserved.

Excellent experience! I called as soon as they were open this morning and he was able to meet me…read moreimmediately. He was very professional and took the time to explain my options to me. He resolved my issue on the first try and his pricing was very reasonable. I highly recommend him and his service.

Gutter Worx

Really appreciate Blake and his team! They were responsive and helpful for my client :)read more

From the owner: Here at Gutter Worx we are a family ran business that strives to treat your home as if it was our…read moreown. We guarantee to always put you and your, home first by installing a Gutter System that Worx!

Southern Roots Lawncare

(3 reviews)

Derek is excellent! He's been fertilizing, seeding, and aerating our yard for years. It's the best…read moreit's ever looked! He's dependable and fair and takes great pride in his work. 10/10 recommend!

Isaac does an excellent job for a very fair price. Much better than previous companies used. He…read moremade me feel like a valued customer as he took the time to talk about my lawncare needs when we first met. Isaac gives updates on weekly services he's performed, and has made recommendations for how I can properly water my lawn after overseeding this fall. I am very pleased with the work he's done so far - I can already tell the difference in my lawn after a few months.

Carolina Pool Builders - poolcleaners - Updated July 2026

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True North Pools

4.5

I waited over a month after our pool completion to write my reviews because I wanted to make sure I…read morecovered everything. Building a pool is stressful and a HUGE decision. I hope our review helps others and helps True North become better. So here was our experience with True North..... Overall, we are happy with our decision to go with True North and they did a great job building our pool. It is beautiful and was complete in under 4 months from dig date! BUT the process was not without hiccups and it was A LOT to take on. The biggest issue we had was communication and the "orientation" to our pool. If I could do it over again I would say research, research, research! I wish we would have known more about the equipment, process, and how it all works when it is done. We chose a salt water custom free form pool with a spa attached. There was a lot we did not know before making that decision and it was not presented in the sales meeting. Like, we did not realize the pros and cons of having a spa attached, or realize that you have to maintain the pool all winter in order to use the spa, and that the salt system doesn't make chlorine in under 60 degrees. We also didn't know that you have to use Chlorine for the first 30 days, no heat in the spa for 30 days, and no robot vacuum for 30 days due to the pebble setting. Those are the little things that, had we known, we would have been more prepared or made different decisions. Jim and Tami were amazing and any time that we had an issue, they were there. Jim came out and resolved all of our problems and literally has been on call 24 hours for us. Even now, we are able to call him anytime. Scott (our sales guy) and Mike (company manager) are there at the start and with the selling of the pool but then quickly disappeared. Their selling point was that we are hands on and will be here throughout the process. To date, neither of them have actually seen the final product. Great guys but definitely not the go to people to get stuff done or help the process along. Scott is there to sell, Mike is there to manage, Tami is there to schedule (she's amazing at it) and Jim is there to actually get stuff done! During the process, the crews that were on site were respectful and worked hard. There are several different crews they work with and NONE of them warn you before showing up. Some mornings people were out there at 7am and needed us to move cars but we had no idea they were coming. Our yard was a disaster for the four months that it was under construction. Lots of mud everywhere, dirty driveway, trash in piles, and materials everywhere. The process moves quickly in the beginning and then stalls out for a while. Near the end we had to push to get it complete before the end of summer. Jim was a huge advocate for us. We were quoted a 8-10 week completion from dig date and it took about 12 weeks to complete. I will say that was much quicker than any of our neighbors. The materials and stone caused delays and issues but in the end it all came together nicely. Highly recommend going to the actual stone yard and picking your pallets of stone in person. We were not thrilled with the electrician and had issues there. We ended up having our own come out just to make sure we were doing the right thing in hooking up the equipment. They changed paths after our guy came out. Our largest construction issue came in with the pebble installation. To this day the pebble is VERY spotty and we do not feel it was mixed properly. It really was a rushed job and we had to have them come back out just to clean it off stuff (we had a blue waterfall) and to even it out on the tile line. They were frustrated to come back out to just clean it up but really we should have drained the pool to have it redone. Lastly, our final pain point came with the pool company that does the orientation after the pool is complete. We really did not get an "orientation" on how to use the equipment or deal with the pool chemistry. We knew nothing about keeping the chlorine balanced in the beginning or even how to hook up the vacuum properly. Someone just came out and threw in some chemicals and was like we will be back in a couple weeks. Oh and here is how your turn on your cool LED lights..... Then when it came time to switch over to salt, I had to contact them and someone just came out and threw six bags of salt in and left. After a week of rain and a smelly pool, we finally called Jim and said hey what do we do when the pool is going to overflow. We quickly realized the pool company never installed our back wash hose. It actually still needs to be done to this day. In general, we have had to do a lot of research on how to use things, how to keep the water balanced, and how to maintain stuff. But I guess that is a part of pool ownership. In the end, thank you for building our pool and if we could do it again, we would still choose True North. We would just research a whole lot more beforehand.

We had several companies come out to provide bids for our pool project this summer and couldn't be…read morehappier to have chosen True North! It was a massive undertaking but Jim Mike and the team were great. The workmanship was terrific and they were responsive to our requests with changes along the way. In the end we finished with a pool and outdoor living area that was even better than we had imagined! I can feel comfortable recommending True North to my friends and family.

Premier Pools & Spas

3.0

So if you are here then you are trying to gauge whether or not you want to use Premier East. It's…read morethe same thing I did earlier this year when we decided to look at installing a pool. About 5 months ago our family started this journey and pulled quotes from 5 companies. All had their opinions about pool locations, pool equipment, size and even other pool companies. After reading reviews like this one for days about all of them, we narrowed it down to 2 companies. Now this was our first pool so I knew very little but had a comfort level with Ralph the salesman we were working with. I have a job where I have to read people for a living and there was no need to bother with Ralph. He was up front about everything. Even down to the small details that my wife and I wouldn't have thought of. The paperwork was signed and off we went. Once our HOA approval was out of the way, and the permit pulled, they started the dig. If you've never put a pool in, like us, there is SO much more involved than I gave it credit. Between Justin and Ralph we never felt like communication was bad. The only hold up was some rainy days, that they couldn't help, but that only lost us about a week. Finished when they said they would and delivered on everything they said they would. We couldn't be happier with the results and EVERYONE that comes over talks about how beautiful of a job they did. If we sold our home today I would be calling Ralph up to put a pool in the next house for sure!!

BUYER BEWARE!!!!!!!!!!!!Terrible service, terrible quality!!!! has been the worst two years of my…read more life. My pool is not level; they have lots of excuses. The making of the fiberglass pool has irregularities and isn't level but the water is. Walking on the surface of the pool you can feel all the problems. They say it's normal that's the way it should be. Grading, rocks, setting the pool, and water was all done in one day. That is not the correct way to do it. My decking concrete has been a nightmare. Chucks left on the bottom floor. Discoloring. Brush strokes. Paint variations. Cracking immediately. Not just normal cracks, huge separating cracks. Grading was done improperly. And poor choice of concrete person so he could save some money. Mark admitted it wasn't great. He promised to build me the pool of my dreams and it's the total opposite. I can't believe they think this is good work. Drypro has been out 3 times to do repairs. They say it's bad concrete the tensile is not correct. It's falling off the coping. From inside the pool it's terrible. My husband standing some of the coping himself to help me feel a little better. Mark said he would come back and look again but then ghosted me. Hasn't returned any calls or messages as of late. I'm completely defeated and have high anxiety anytime I'm out there. It's not my happy oasis place. Do your research and homework and talk to all the people you can.

Erwood Specialties

"Very happy with the service. The technician was professional, arrived on time, and did a great job…read moregetting our hot tub back in shape. They took the time to answer questions and explain everything clearly. The experience was smooth overall. I would definitely use their services again and recommend them to others."

Wize Home Services

3.5

(8 reviews)

From start to finish, Wize Home Direct was top-notch. The customer service agent took my…read moreinformation and assured me someone would follow up. Shortly after, I received a call to discuss the job and schedule a visit. A friendly representative assessed and documented the work needed to repair the ridge cap on my roof, making me feel well taken care of. Thanks to an opening in their schedule, the job was completed ahead of time. Their professionalism, thorough documentation with before-and-after photos, and user-friendly website--complete with online payments--set them apart. From now on, they'll be my first call for any home issues. Highly recommended!

unprofessional guy running the business.hold onto your wallet if you hire them. sent someone out…read more they just mend it til you have to call them again to come fix it again. and after you had already paid them good the first time then this time it was double the money to send someone back out to do it a second time.

Dougs Home Repair and Remodeling

3.7

(17 reviews)

If you need any home repairs done, do yourself a favor and call Doug! He is hands-down the most…read morereliable and trustworthy guy out there. He's always quick to respond, honest and upfront about pricing, and completely fair. He even came out on a Saturday to help us out! He is our absolute go-to for all our home repair needs!! Highly recommend!

Great experience with this company. They were quick to respond, handled a schedule change easily,…read moreand was very efficient getting the repairs taken care of quickly. Would recommend and will use again in the future.

MBA Roofing of Hickory

4.5

(10 reviews)

It has taken some time but MBA has worked hard to resolve the problems with our roofing project…read more One of the owners, Brant, listened to all of our concerns made sure everything was addressed. He has also clearly made steps toward improving processes for future customers.

MBA Roofing did a fantastic job repairing a huge hole in our roof. After receiving heavy rain…read moreseveral days in a row, we discovered water in our attic. We interviewed several roofing companies and decided that MBA roofing would be a good choice . MBA roofing arrived right away for the estimate and made the repairs. These guys know everything about roofs right down to the science. They explain why these kinds of problems happen. MBA roofing are very professional and very easy to contact and work with. We recommend MBA roofing exclusively because of our very good experience with them and had excellent results.

CPC Pools

3.7

(6 reviews)

Cliff's Plumbing & Drains

3.8

(15 reviews)

Just to replace a cartridge at a kitchen faucet..Took him 5 minutes to do the work...Charged me…read more$55.00 for a $20.00 part and $180.00 to do the work..Then 5% more to pay with a debit card.. Then I had to make sure they cleaned up the water mess they were going to leave under the kitchen sink...Are you kidding me?? There is no value in that except for him..Cliff sure knows how to take full advantage of his customers.. I sure made the mistake of not doing it myself....

They came out the day I called . Did the repair to my satisfaction. I recommend them , because they…read moreshowed up when they said they would.

Action Service Company

4.2

(5 reviews)

Action was able to come out immediately, gave me a fair estimate, and fixed my issue within two…read morehours. They left no mess and final bill was less than the estimate. I will definitely use them again, and highly recommend them.

The free estimate was perfect! That should the Industry standard…read more Our job was plumbing. Th two guys who came in to perform the work were pleasant, friendly and careful. And they finished the job more quickly than we expected. There were no problems that would increase the cost beyond the estimate. We could not be any happier!

S & H Pools