Great practice. the staff are all friendly and my family and I have gone here for years. great dentist and always more than caring with anything g your having done from a cleaning to any type of procedure. read more

This was hands down the best dental experiences I have ever dealt with in the 30 years I've been on this planet. For someone who hadn't been to the dentist in year, I was nervous to even go. I called them off of my insurance's website and they got me into a next day appointment. I arrive and the staff is super friendly and made sure I was comfortable with my experience. Dr. Tran was able to explain everything I had going on in a way I could understand, which was a relief. Alyssa, the hygienist, cleaned my teeth so well! Turned out I had to get a filling, which scared me at first, and was able to get that done while I was there. Dr. Rong and her assistant made my filling process so much easier for me to where I was at ease during the procedure. This will be my forever dental home for as long as I reside in the Triad. read more

Carolina Smiles - General Dentistry Near Me - Greensboro, North Carolina

Great office I was on a business trip when a dental emergency arose and they not only squeezed me in, but they stayed late to make sure I was taken care of. And did a fantastic job. Clean office and professional staff. A+ experience all the way. read more

Their dentist are knowledgeable and has great bedside manners. The dentist listens to the patient and takes care of them with great attention. They advises the patient of all procedures before starting, and the treatment is enjoyable. The staff / receptionists are warm and welcoming, and appointment bookings go smoothly. The staff is friendly and professional. read more

* Unfortunately, horrible were my experiences surrounding my 2023 late October and early November visits to Carolina Smiles. In hind-sight, I believe, what seemed like their conversational inquisitiveness was instead a means to guage what they could "get away with" in the dental care provided. * I had two(2) crowns placed on one side, where uncommunicated additional x-rays and an additional dental procedure were stated as required, increasing the total treatment cost compared to the prior printed treatment plan cost (indicating their lack of professionalism and trustworthiness). * During the dental procedures, they worked hurriedly in order to keep within my appointment window and when I raised concerns or requests, they gaslit or dismissed me; then after my appointment window though I'm still in the office, they defered from my inquiries (where I had to persistently communicate to be acknowledged during the aforementioned occasions). * After a month, I was still encountering such immense gum tissue discomfort from the two(2) crowns placed on one side and tooth nerve pain from one of the two(2) crowns that I committed chewing all my food on the opposite side, then made inquiries to several other dental offices who indicated this discomfort/pain should not last that long, going on to complain to Carolina Smiles, and lastly me complaining to the NC State Board of Dental Examiners who then launched an investigatation. * Although the NC State Board of Dental Examiners stated they couldn't prove wrong-doing by Carolina Smiles, they acknowledged Carolina Smiles needs to communicate more thoroughly (because if I had known how much their treatment would truly cost as well as their treatment's probable complications, I would've spent conservatively regarding their dental care). After nearly a year of this ordeal, I still have slight gum tissue discomfort from the two(2) crowns placed on one side and now slight tooth nerve sensitivity from one of the two(2) crowns. * Carolina Smiles has lost my trust. They've shown me their adoption of the conceited, disdainful, and exploitave ethics towards patients which corrupts most of today's health care institutions; being in contradiction to the experiences I had with them over eight(8) years ago which prompted me to return to them in 2023. * I share this so maybe others can foresee the "red flags" and avoid what I experienced (whether at Carolina Smiles or elsewhere) as well as see the path to seek corrective action. read more

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Great place to be , friendly staff ,great dentist and hygienist and front desk staff. Management is awesome !

Dr greenwood fit me at the end of a busy day. Despite being short hygienist, had a comfortable and good visit. The staff did not rush my visit even though it was 6:00pm and check out girl (strawberry blonde) was fantastic read more

Excellent service, entire staff very pleasant, no pain during and after procedures, very caring and gives details while working on teeth. Highly recommend ! read more

As someone with anxiety when it comes to going to the dentist, they took great care of me. Got assistance checking in very fast didn't wait long at all. Went back right at my scheduled time. Very friendly staff. read more

Iv'e been going to Carolina Smiles since we moved here 3 years ago. this has by far been the best dentist office I've ever been to. staff is great and the doctors are all top notch. I've had from cleanings to crowns and all have been painless. My wife has a phobia of dentists due to previous bad experiences and I guaranteed her that she would love this place. She now goes to the dentist without fear of being in pain during procedures. read more

Dr. Wang and his crew are fantastic. They do great work and have an amazing sense of humor that immediately put me at ease. I highly recommend them for their work. read more

I was in town on business and was in need of a semi critical dentist appointment. I called about 12 different offices before I found one that had could get me in the same day. Not only was I lucky enough to get an appointment the service I got there was absolutely the best experience I have ever had at a dental office. The office personnel were on time extremely professional, extremely pleasant. Five stars to everybody. read more

Both Dr. Wang and Dr. Tran are top notch! I recently had to have a tooth pulled and a bone graft placed. Dr. Wang was excellent and the procedure was done well. When I believed there was something wrong afterwards they were able to get me right in. Turns out. I thing was wrong, but their professionalism and service makes the difference, especially when some of us find dental visits to be on the traumatic side. I highly recommend this office, they are fantastic! read more

I was getting a crown done. The doctor and assistant were chatting while working on me. Their conversation was making me feel uncomfortable. The conversation was homophobic and borderline racist. The doctor spoke a lot about homosexuality in a negative way that felt incredibly inappropriate. Especially for someone that has family that identifies as part of the LGBTQ community. The conversation was worse than the drilling on my teeth and far more painful. I don't care what he does in his own home, but maybe he shouldn't be so public and open about his bigotry. read more

A 5 Star provider. We have been with Carolina Smiles for over 7 Years, I had a Tooth emergency and called their office the system is set up that you can reach a provider after hours which is Great!Megan made a appt for me that day & called me back within a hour to see if I could come in earlier because they had a opening, Dr. Zacharias was awesome she checked everything out and reassured me and was able to send me on my way. GREAT TEAM WORK!! Thank You Megan, Dental technician (did not get her name) she she rocks, & Dr Z. read more

Carolina Smiles is the best, period!! The entire staff works so well together, each great at what they do! There is no I in TEAM right!! Every Dentist is so caring and knowledgeable! Very Professional and great at what they do!! Dr. Greenwood normally takes care of me and she is the best Dentist I have ever had! Recent!y Dr. Tran took care of me! Dr.Wang helped a few months ago! Again, the best care someone could ask for! I am thankful I found Carolina Smiles!! Oh, it all starts with Kiera and Michelle! Great caring patient service! Love y'all and God bless always! David Gale read more

I had a very good experience at Carolina Smile as a new Patient. The Dental Hygienist was very knowledgeable and thorough. The Denist was great as well. She explained everything in detail tooth by tooth and made her suggestion according to priority for the best dental health. I'm pleased and will surely keep up with the follow up appointments. read more

Dr J Wang is easily the best dentist I have been treated by.

I love Dr. Wang and his team. He promised no pain and there is no pain, when he needs to work on my teeth. He is also proactive to help eliminate any future issues. He is every bit the professional and gives you an immediate sense of being very skilled, caring about his patients, and takes the time needed to explain a procedure and answer your questions. I have had my teeth cleaned twice per year for several years by Maria, she is very meticulous, and keeps my mouth in great shape year after year. This is by far, the best dental office I have been to in North Carolina. read more

Been going to Carolina Smiles (and have seen 4 of their dentists!) for 3 - 4 years now. They provide excellent dental care and can address virtually any dental issue. They also work with me to best utilize my state dental insurance. I never have any trouble getting an appointment. I strongly recommend Carolina Smiles! After my dentist of 40 years retired, I had trouble finding another good, affordable dental practice. NOW I have one - Carolina Smiles. Personally, I use Dr. Greenwood, but they are all excellent! read more

I had an OK experience at first and then it got progressively worse and worse. I went for a routine appointment after not visiting the dentist for 10 years due to horrible diagnosed anxiety. Obviously I had a lot of work that need to be done. I felt pretty judged at this point but decided to continue for my health. Doctor referred me to an oral surgeon to have my wisdom teeth out. This was fine except that the place they referred me was outlandishly expensive. I found someone to do it much cheaper. When I called a week after the wisdom teeth to have a root canal done I was put on hold 3 times. Each time someone new picked up the phone. I have never called a more disorganized reception. What this place lacks is customer service. Will not be returning. read more

Dr. Wang is great! He has saved me from oral surgery 3 times. I have had to have 3 wisdom teeth pulled with no dental insurance. It would have cost me a fortune had he not been able to get them out for me. He is very skilled and friendly! read more

Be very aware! If I could give this practice zero stars I would. I was a patient at Carolina Smiles several years ago and an experience at a different practice with a new dentist made me feel as though I needed to share my experience. The first issue I have with this practice is that the dentist lied and told me that I had multiple cavities that would need to be filled. After years of not going to a dentist, I went to a new practice yesterday. The new dentist/practice completed the most thorough exam I've ever had in my life. I was completely shocked and infuriated to be told that I had absolutely no cavities. ZERO CAVATIES!!!!! Zero cavities after being told by practitioners at Carolina Smiles that I had several. If that weren't bad enough, I also had a financial dispute with them. I was told that I'd need to pay a particular amount for the services provided. This total was given to me after they billed my insurance and insurance paid their part. I paid what they told me those services would cost after insurance, but I kept getting billed after I satisfied that amount. I called their office multiple times to sort this issue out and it was as though my concerns were not being listened to or that the individual in charge of billing didn't know what they were doing. The financial issue was never resolved and I have not paid them a dime over what they initially told me I owed. I already had pretty severe medical/dental anxiety prior to visiting this practice, but this is going to cause a lot of distrust when seeking treatment from other providers. I will now be filing a formal complaint with the North Carolina State Board of Dental Examiners. read more

Dr. Wang.....is an angel sent from God!!! I was in the process of having an old crown replaced. During my consultation, Dr. Wang advised me of the importance of not neglecting my issue. He provided me a quote and assured me that I would be satisfied with the outcome. Well, one month later guess who was back....You got it Sid Bynum. The crown fell completely off. It would not go back in place. I called the office and was told to be there at 1:30pm. By the time I left that evening Dr. Wang figured out a cost effective alternative and how to give me a pretty decent smile. I just Love me some Dr. WANG!!!! If you need a dentist who truly cares about the entire patient.....Please contact his office. You will be glad you did!!!! Sid Bynum read more

I indeed was not satisfied, however, I was civil and no ma'am, there was absolutely no apology, I specifically looked for one. I was pleased that there was finally closure to the claim maybe that's where you were confused. There was only an expression of "how was I suppose to know" from the associate I spoke with. I made detailed notes of these calls. At the time I just knew that the specific associate I was speaking to did not handle my concern professionally as I shared in my initial review, nor did she want to take responsibility for communicating false information. I'm a little shocked at the untrue statement that sentiments were expressed. I'm getting my apology now on a public forum so thank you for admitting to your confusing process on here. All is well, maybe you will perform better in the future now that there is awareness. read more

I have an extreme phobia about going to the dentist. I have tried several in this area and have hated each one. They were either short & abrupt, money hungry, blatantly rude, gave needles without any numbing gel, etc. I found Carolina Smiles because they have Saturday hours. So, I decided to try them and met Dr. Wang. OMG!! Not only is he a great dentist but he is a great person!! He talks to you, explains what is going on in detail and even makes jokes to make you laugh during the procedure. This really put my mind at ease and I wasn't as nervous as I normally would be. My entire family ended up going to see him and each time I came back he asked about them. With all his patients, I am impressed he remembered which ones were my family members. 10+ rating for this dentist!!! Appreciate you Dr. Wang!!!! read more

I've been going to Carolina Smiles for a few months now. I have a calcium deficiency which means my teeth need special attention ;) The Drs (Dr. Greenwood and Wang) have been nothing less than spectacular. They are very attentive, patient and professional! I just got my wisdom teeth pulled yesterday and Dr. Wang was not only gentle but humorous along the way making my experience as good as it could be considering I got my teeth pulled! Furthermore, one day later... I thought I'd still be in a ton of pain..but I am healing very fast!! And I have to add that the assistants, receptionists, billing are all awesome as well! I can finally say that I love my Dentist! read more

I called and made an appointment for a root canal. They scheduled me an appointment. I went in and the doctors were fine. I go to the desk to check out with this woman with short blonde hair. She first says you insurance is through the marketplace which I have no idea why she would assume that I had a plan through the marketplace when it is through my employer. Then she said she needed payment first for the root canal appointment. I then told her i needed to see what appointments they had first. They cannot do the root canal until April. Imagine if I would have given the payment as requested I would have had to go through reversals and everything. This woman was making me feel so uncomfortable that I left without my medication or referral. She had the nerve to sarcasticly say have a blessed day as I was walking out. Who does that? She has a serious problem. I wouldn't take my dog there. Save yourself some time and do go there with the rude employee with the short blonde hair. read more

I was in today with Dr greenwood I have to admit that was by far the best experience I've had at a dentist office. I had a pain for a week and she was about to give a fast and accurate diagnosis with an xray in the same room. She suggested u remove a wisdom tooth when I asked about the others she said it wouldn't be nessary and was able to remove it the same day. She made the experience very pleasant and I was very pleased. Not often do you hear that from someone who just had a tooth out. The price was vertu affordable as well. I will definitely return. read more

Just want to say how impressed I am with Dr. Jonathan Wang. He is every bit the professional and gives you an immediate sense of being very very skilled, caring about his patients, and not just in it for the money. My wife had gone to another dentist first and, after getting a rather epensive estimate for work that they said needed to be done, I suggested she see my dentist, Dr. Wang. He suggested other options which were far less costly and, in the end, the problem was effectively resolved. It's funny to hear a dentist say, " ... we might want to do (this or that) down the road, but that is epensive and there is no reason for you to spend that money right now." It seems many dentists have one hand in your mouth and the other on your wallet. Not Dr. Wang. Also, he's just an all around nice guy with whom to carry on a conversation. read more

Although no one really likes to go to the dentist, Dr. Wang and his staff make it as comfortable and relaxing as possible. It almost forgot I was at the dentist office today for a root canal. Dr. Wang has a great sense of humor, the staff is very friendly and helpful, and they even have Netflix in the rooms! They are very attentive and want to make sure you are okay at all times during your visit. Dr. Wang is obviously highly skilled, really listens to you and shows true care and concern. Top notch place with some of the best people I've met in healthcare. If ya gotta go to the dentist, do yourself a favor and go to Carolina Smiles, you will be glad you did! read more