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Carolina Vasectomy Reversal

4.2 (10 reviews)
Open 8:00 am - 4:00 pm

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9 years ago

Great staff and doctor. Dr. D was very detailed in explaining the procedure and after care steps.

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Review Highlights - Carolina Vasectomy Reversal

Dr Daniel and his staff were very kind and professional and really went out of their way to make sure we were okay.

Mentioned in 7 reviews

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The Urology Group - Urologist located in Hilton Head Island, SC & Hardeeville, SC

The Urology Group

1.0(1 review)
2.3 mi

Run do not walk. Horrible experience with this practice. There has to be a better urology doctor…read moreout there. Issues that I experienced - Inability to do basic insurance and pre-certification paperwork. Not methodical and lacked overall attention to detail. And clearly not trained in the pre-certification process. Or is it the processor with a limited skill set for her job? A myriad of issues. My situation - I was scheduled for a (2) part surgery. I completed the first part of surgery (a trial) which out of pocket cost was $2700. Cost was also not shared up front as standard professional courtesy. But after dealing with the practice - truly not surprised. So understaffed by quality people that care about the patient. And inability to do their jobs effectively and accurately. Their mantra - Always pointing fingers...For step (2), pre-certification was needed again. The person that handles for the office is inexperienced and new to doing the paperwork. Continually told me that she recently started doing pre-certifications and also scary - someone else started mine who is no longer there. As a patient - it is not my problem. Such a disservice to the customer. After two weeks, received a denial because the office did not provide the test results from the first part of the surgery (an important part of the approval process for step 2). Interestingly and sadly, after the first part, no one from the office ever followed up with me to check how the surgery went until I escalated the pre-certification for step 2. The denial went to medical review and is pending. When you call the office, you get brushed off and experience rude attitudes not fully understanding that I am now out $2700 due to them not at least submitting the results of the first surgery in a timely manner (prior to the denial). Should never have decided to do this surgery with this doctor. They clearly are not experienced with this type of surgery if they did not know that the test results should have been submitted with the pre-certification request. It is truly appalling the limited service that this practice provides. I would strongly suggest researching other practices. Take it from me before you are also out $$$$'s. This doctor's office needs a lot of improving if they are going to support patients in a professional manner- both healthcare and insurance.

From the owner: Manuel Perez, MD, is certified by the American Board of Urology and specializes in diagnosing and…read moretreating a variety of urological diseases and disorders at The Urology Group in Hilton Head Island and Hardeeville, South Carolina. Before working in private practice, Dr. Perez was an officer in the United States Navy, served as the Chief of Staff at Hilton Head Hospital in Hilton Head Island, South Carolina, and was on the Board of Governors. Dr. Perez is known for his friendly, personable nature, and he enjoys getting to know his patients and their families. He uses the latest advancements in diagnostic technologies in-office to identify the root cause of symptoms and accurately confirm a diagnosis. Dr. Perez also customizes treatment plans to ensure the highest quality of care. He creates personalized strategies for a variety of chronic urological diseases, including urinary incontinence, prostate cancer, and bladder cancer. Dr. Perez is also skilled in performing a variety of surgeries, including vasectomies and the removal of cancerous tumors

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Carolina Vasectomy Reversal - urologists - Updated June 2026

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