We had a very bad experience with this company. We previously had our woodworking projects done by…read morea local carpenter who was always great but he recently retired. We decided to try this company because his reviews were good and price was reasonable. Unfortunately, his actual work is terrible. Everything is sloppy. His cuts have big gaps/spaces. Nothing is square or level. I paid him before I saw the completed work and he won't respond to my texts. Avoid this contractor.

While quick to respond quality of work poor. No drop clothes or the like put down. Shelf wobbly and…read moreend result not close to what was requested and subsequently quoted. When stating not happy with the quality, informed once caulked and painted would look fine. With damage done to crown moulding, ceiling and walls plus fixing the craftsmanship issue will cost a small fortune . At no point offered to make it right. Paid deposit which more than likely covered the raw materials.Once informed would be engaging the BBB and social media came by and wanted to take back the materials. Certainly not a 2k+ job on top of leaving a mess to clean up.

I've been a long time costumer of Pro-tops. It has always been great working with them . They have…read moreunbeatable pricing for Cabinets, countertops and flooring. Yuriy and his team have great product knowledge and extremely helpful with any project we have going on. They will be my Go to from now on. Keep up the good work!!!

We called them to remodel master bathroom. Natalia & Robert (Contractor) came to the house to look…read moreat project and then we went into Pro-tops & picked out counters/cabinets, received our estimate and we agreed on price & start date. Natalia set up text with herself, Robert & myself. TILE: Robert suggested we go to Flour & Décor; we went there & had a horrible experience. I tell Robert about the experience at Flour & Décor he said "Well you should have gone to the ProDesk" Why did you NOT tell us that before we went. PAINT: told to pick out paint color we go Lowes & get color & I tell Robert paint we want & he states they only use Sherman Williams Paint from their store so we wasted our time. He said to rehang accessories is NOT in the contract. I asked him to hang mirrors & he agreed but said "Customers always want things for free". My husband hung all other accessories. Robert is contractor but he subs out to Daniel which in turn subs out his work mostly to Spanish speaking people which was hard to communicate. During project saw Robert about 3 hours total & Daniel maybe 6 hours total. The Electrician put a NON GFI outlet which is not straight by sink & the other outlet he put high up so cover does not fit. I told Robert about the outlet; Electrician came back & fixed it & put GFI by sink. The drywall guy comes & leaves my windows open in bathroom & leaves out the back door with all the gates open & does not notify me. Between him & Electrician leaving a huge mess on floor. I complained & Robert said "Well that is the way a construction site is". The next week the Plumer was supposed to show up & no show so I text Robert & his response was things happen so my hubby came home from work for nothing. Next was Gus tile guy with his men & tile and shower came out great. He was a no show one day. Next up cabinets were installed but counters the holes not correct so Natalia ordered new counters & they were switched very quickly. Then painters showed up & they worked hard getting that bathroom into shape. We did have a problem with a wall & the corner trim was pulling up the paint I texted Robert and he never texted me back but painters showed without notice which I was not available so they came the back next day. The painters hung the lights, painted walls, baseboards & hung the mirrors. Robert shows for a total of 10 minutes & took a few pictures & left & never heard from him again. NO one did a final walk through in which if they did would have realized that inside marble on step of shower had not been caulked & beyond wall by the shower where the counter ended is an opening. They put flat paint on all walls & it already dirty & not using that bathroom yet all you have to do is lean against it & it leaves a mark. When Natalia was here collecting money, I asked her why bathroom was painted in flat paint & she said she never heard of that either. Robert told her he would NOT repaint the bathroom. Pro-tops are responsible because that is who the contract is with. I just want everyone to know what kind of service you will get when you when you remodel with this team. Natalia said she wanted her field manager to come to look over everything but no one has gotten back to me yet. As for Robert the way he does business I do not care for & if something is wrong you fix it and make it right, period! If you want to remodel, I would make sure it is not his team because he really will have no interest in your job. Robert was hardly around during project & his communication was lacking in sometimes no texts back, calls or one-word answers. In the end the project came out beautiful with the help of the Tile Store in Matthews, Natalia for being kind and professional, Tile installers (Gus and his people) & painters (they did a lot of work getting those walls ready). Also, to my hubby, who now has to repaint the entire bathroom in semi-gloss because they refuse to repaint it. I had to shorten this due to character limitations for Google Review and everything is not in full sentences due to that. They go by two different names. So be sure to look under Pro-tops when looking up this company. I only looked up Complete Kitchen and Bath by Pro-tops and people are leaving reviews under Pro-tops.

After much research we decided to go with ProLux Remodeling to upgrade our two bathrooms and man,…read moreare we glad we did! Most of the other companies that we contacted were pushing vinyl inserts for the showers/tubs in lieu of tile and vinyl flooring at the price you can get the real thing for. It may take longer to install the real thing over the one day installation their competitors advertise but we found it's well worth the wait for the real thing! ProLux Remodeling is out to please their customers. Their goal seems to be to make their customers "happy" and we are definitely that! We want to thank Hunter, Will, Andy, Alissa and Michael along with Rony and his crew for making our experience perfect! Sheila And Eddie Davidson

We hired Prolux to do our Kitchen Remodel. Honestly, it just seems rare to find service providers…read morethat do things well these days. Prolux destroys that reputation. We found each person on their team to not only be skilled and knowledgeable but REALLY GOOD PEOPLE as well. We had some changes and extra things we wanted. It was all handled with ease. The work crew and crew leader were responsive, thorough and didn't waste time on the job. One of the company owners even jumped in mid-stream to help us source an appliance we needed. The best part is we LOVE our kitchen. We are SO glad we made the decision to remodel. And very thankful that we found Prolux.

Do not do business ever with Scott Meier. He has taken money from me and not completed renovations…read more I will be pursuing legal action And I am not the only one. Also as of January 2025 he has not had a license and had workers in my home which is illegal. If anyone else has been scammed, please reply to this post so we can band together for a lawsuit.

We worked with Signature Home on a bathroom remodeling project and paid a $15K deposit for design…read morework. No work has begun and the designer and architect with whom we worked have left the company. Emails to Signature Home go unanswered, as do certified letters. The listed phone number is disconnected. It seems the company has closed and kept our money without even beginning work.

Derek transformed our boring living room into a beautiful and inviting place. My built ins and…read moreshelves are super beautiful. Derek did an excellent job, great price, and most importantly QUALITY job. Highly recommend him if you are looking for home improvements.

Quick. Reliable. Creative. Reasonable. They did what they said they would do in a timely manner…read more Had some really good suggestions for future projects. I intend to follow up on them.

After opening the door leading to the carport, I went to close the door and the door would not…read moreclose. Needless to say, this was a urgent repair. After calling 6 places (1 was 5 days out, 1 was 3 days out, 1 was late that same day (a possible), 1 was early afternoon (a possible) and 1 did not return my call). But, Richard the owner of Amazing Finishes LLC told me that he could to my place within the hour (I know it was just good timing. But, that's what I needed). And, indeed he was. Luckily, the fix was minor in nature and Richard charged me a very good price ($19.95 lower than a service call from one of the other places). He also does other handyman services. So, when my guy is busy, Rick is on my call list. Great job, Rick! And, thanks again!

I could not be more pleased! I was pretty nervous about replacing our countertops because we wanted…read moreto keep the tile backsplash and not damage it. Radim and his team did such an amazing job - there was no damage to the backsplash or walls, and the installation was perfect. Radim was extremely responsive and helpful throughout the whole process, and he spent a lot of time analyzing the slabs to be sure the seams would match up as perfectly as possible. He was also a huge help with deciding which type of stone would work best for the layout of our kitchen. He was referred to me by 2 friends who didn't even know each other, so his reputation speaks for itself, and I have already referred him to more friends. Thank you so much for my beautiful kitchen transformation!!

We had a wonderful experience with Wiebler Design Two. They were super professional, thorough,…read moreresponsible, and finished our bed/bath addition, kitchen install, and deck on time. They were very cautious about COVID and great with our curious kids too! We interviewed many companies, and were very pleased with the value and experience Wiebler offered. If you are looking for a trustworthy, reliable contractor with expertise and an keen eye for detail, look no further!