I would give Carolina Dentist 10 Stars if I could. They Took me first thing this morning at 7AM for a very sore painful crown and gums. Nice people, competent dentists, fair pricing. Very easy online scheduling system too. Thanks folks you are great read more

CarolinasDentist - front door entrance - General Dentistry Near Me - Aberdeen, North Carolina

Dental: I wouldn't know how the service is. I scheduled my appointment, filled out the forms, and walked into the office only to be told that I didn't have an appointment. It was my fault because I either scheduled on their website or didn't answer when they tried to contact me. Although I got an appointment confirmation text the day before and also got an email to complete the forms. So I decided if this office is that disjointed and unorganized then I can be seen somewhere else. If you decide to go there..... call in because clearly they are not good with modern technology. read more

CarolinasDentist - Proof - General Dentistry Near Me - Aberdeen, North Carolina

I was there today. I love my hygienist, Tiffany and the dentist (and would give them 5 stars), but the front office staff is not worth the gauntlet. I am looking elsewhere and canceled my next cleaning. read more

I've recently started getting dental care from Carolinas Dentist and have had great experiences every time. I have severe procedural/dental anxiety and they have always handled my care with respect and compassion. The facility is well kept and nice to spend time in, staff is professional and they do a great job. I highly recommend them if you have anxiety or bad experiences with routine dental care/procedures. read more

I have been seeking dental treatment for a bad tooth and finally found Dr Dewayne at Carolinas Dentist who got me in right away and handled the procedure the same day. She took time to explain everything and answer my questions and checked in with me throughout the procedure to be sure I was okay. She even followed up with me via phone to make sure I was healing okay. I am so grateful for her care and finally resolving this tooth. Thank you Dr Dewayne! And the front office staff was also extremely friendly and helpful every step of the way from the first phone call to checking in and checking out. Great team at Carolinas Dentist and I will return for future dental needs. read more

Have been going here with my family for 6 years. They are very organized and efficient, The staff is extremely polite and cheerful. The hygienist's are extremely professional and helpful always friendly. They always help find the the most cost effective way to proceed. There are 3 Dentists all extremely friendly and helpful. Don't think twice about using them. read more

Don't waste your time or money with this dentist ! The people working here are great , but the products they use are garbage ! Once they get your money , your forgotten about ! I've had 2 root canals and 2 crowns . Both have broken and 1 root canal needs to be redone ! Knowing I have had these problems this dentist will offer nothing to help ! Good luck if you dare use them for crowns ! read more

DO NOT GO TO THIS PLACE... We have a friend who is a prior employee and they warned us not to go to this place, unfortunately we were already patients and the staff were pretty friendly so I decided to stay. This turned out to be a HORRIBLE decision. The pleasant staff that they initially had left quickly and the dental assistant was replaced by a girl who always talked about her life story, going out drinking, men problems, etc. They also had billing staff who had no idea what they were doing and were always ridiculously behind. I was constantly trying to make sure my accounts were up to date and they never knew if I owers money, how much, etc. One time they even took a payment from me for a couple hundred dollars and just applied it to my account because I insisted we had OOP expenses and I didnt want to get a late bill. When we moved out of state I called again to verify my accounts were all good. I was again told they weren't sure because they had just billed out to insurance and were waiting on insurance payment. I updated my address with them and asked them to notify me once they received payment from insurance. Fast forward 10 months and my husband receives a "courtesy call" that our account was over due by $160 and we were going to be sent to collections! I AM LIVID! Where were my notifications of this... they can look in my account and see the NUMEROUS times I tries to make sure my accounts were good to go. I speak with the billing person and pay my bill (as I would have a year ago if they let me) and ask why I was never notified until now when she can see how many times I tried to straighten it out. She says they notified me by mail. I never received anything so I ask what address they sent it to and she says she "cant see what address" they were sent to there is just a notation in the account that they sent statements.... hmmm if that's not shady idk what is. This place is a JOKE and they have no clue how to run a business! Take your insurance and your money elsewhere!!! read more

I went here for a better smile and quality of life. What I got was ripped off and made a fool of . This all girl dentistry is a joke. I would not send my dog to this dentist!!! I needed a full upper denture. After more then 6 imprisons!!!! Still wrong. They still dont fit and my lower Partial is also still wrong. I have never in my life been so Humiliated.. they all need to go back to dental school .. read more

We were referred here by a friend, and it was a great experience. The staff was extremely friendly and professional, from the initial phone call to the visit. The facilities are neat and clean, and making follow up appointments was hassle free. I would definitely recommend this dentist to anyone who asked. read more

I downloaded the yelp app just to leave a review. I started going here a year ago. My husband and I have a history of bad teeth, and need a dentist who can also work with our anxiety. They are never overbooked, so it's in and out. They are compassionate, and don't get irritated if you need a break. They are also very intuitive if you're in need of one. All the staff is friendly, and also patient with us, as we have missed a lot of appts. Understanding our circumstances is key, as most drs have given us the boot for a missed appt. I was the first to find this place, and I got my husband in. I've recommended to my sister and her husband, and will continue to sing their praises. They are so worthy of it. read more

This place was AWESOME when I first started going, pretty soon they started telling me I needed Invisalign (my teeth are completely straight!). Each time I came for a cleaning I would have a different hygienist and a different dentist (turnover is awful) and the girls at the front desk had SUCH an attitude. My last visit I got attitude from a girl at the front desk and they told me I had three cavities?! I went for a second opinion elsewhere and have been told that I don't have any cavities. These people can not be trusted. read more

Had a temporary crown fall out while traveling through the area. Reached out to Carolina's dentist for some bonding compound to cement the temporary crown. Was informed they do not sell the compound (it comes in two little packs), but they would happily cement it for me for $190. Thanks, but no thanks. It is like asking to purchase a shoe lace and being told no, we don't sell just one shoe lace, but we will give you new shoes for $200. This is a simple process that takes 3-4 minutes from start to finish and can be done at home. Come on now. read more

I highly recommend not to visit this dental office. I worked in the field for many years but too far away to help my aunt. I have a family member that has continued complications. 1. 3 different (turn over)dentist since May 2016. 2. Dental assistant making misdiagnosis without dentist present. 3. No compassion. 4. 2 Bad sets of dentures (still not done) 5. Treated for dry socket when in fact they had left behind bone after removing a lower molar that a surgeon should have done. After urgent care and other dentist review and two weeks of extreme agony. The dental assistant NOT DENTIST OR MANAGER ask "What do you want me to do?" "Give you more antibiotics or pain pills" the answer is No get an experienced dentist and take care of your patience properly. Again many unacceptable details with this office. read more

I have been going here for general dentistry for 2 years. Normally they are ok, not painful, sort of professional. Today, I rushed out there from work, and on the way they called and said if I could get there immediately, to do so. I couldn't but I did get there 15 minutes prior. So, 45 minutes later, I left. If I am paying for a service, why would I wait? Completely disheartened with the entire medical establishment. read more

Very helpful and friendly staff. Beautiful facilities and state of the art technology. Dr. Graves was great to talk to and answered all of my questions. They make you feel like part of the family. Painless as well! Highly recommend for anyone in search of a quality dentist!! read more

I was in from out of town over the holidays and had a veneer come loose. They saw me the same day and fixed me up in 15 minutes. Nice new office, modern equipment and techniques, knowledgable dentists. A great experience. read more

I. Hate. This. Place. So. Much. The service is terrible, and they will leave you with bleeding gums after trying to shove a pick between two of your teeth. They also force other treatments on to you. But worst of all, they "steal" your money. For example today the payment was 99.10 and we gave them 100, then she gave us back 20 and said we needed to pay more... we gave her 19.10 back so now she has more money than she needs, and she knew it too read more

A fantastic dental clinic. Very up to date. The staff are incredibly nice. They have a great maintenance program. The equipment state of the art. The asthetics were very pleasing. A Keurig and bottled water for your pleasure. Ceiling hung flat screens for entertainment. And a very thorough dentist. Dr 'G' is very personable! Gotta love it!!!! read more

Decided on this office after a few referrals from friends, was not disappointed. I was greeted by Kelly who was super sweet. I really loved the hot coffee while waiting since it's so cold lately! Dr. Graves was personable and listened to my concerns. Overall, it was a great experience, this office is really well put together, and the staff is really nice. read more

Worst hygienist ever. I have perfectly healthy teeth. She left me sensitive after a cleaning for weeks. Dentist came in telling me I possibly have an early stage of a cavity. I should just fill it now and how my double insurance should take care of it. Then I over heard every room around me how everyone also needed to have some work done. It's like they're selling services you don't need. I didn't feel good about it. I didn't even see a black spot on my x ray. Got a 2nd opinion, sure enough I didn't have a cavity. Worst place ever! Stay away from these money hungry pple who don't care about you. They'll leave you in pain for weeks if you say no to their invasive dental plan. read more

I paid the full amount for a visit I had in February. They told me that my dental insurance would not cover it. I put the full amount on my flex spending account and the insurance did pay $157. Everytime I try to use my Flex Spending card it is locked because it was overcharged. I have called Carolina dentist . Com three times and they either tell me that they have emailed the home office or that they would call me back. They are not calling back and it is very inconvenient having your flex spending card locked up so that you can't use it when you need it.I never had any problem with them in the past but this is very disappointing. This has been going on for weeks now. read more

Although treatment is just like any other dentist, very hard to get a hold of to correct problems. After a dozen calls and no return call about work that was done WRONG, never got a response. Even call the Doctors personal # with no response. When your customers in pain and you know it, you would think you would do anything in your power to help them. NOT THE CASE. They are too concerned about getting new customers then keeping them happy! read more

Absolutely fantastic business! I had been established with a different dentist for the past 4 years when I had a filling fall out. My own practice wouldn't see me for over 3 weeks to fix my tooth. I called Carolina's Dentist on a recommendation from a friend, and they saw me the next morning! The staff, hygienist and dentist were so wonderful that I switched our entire family to Dr. Barbaro. I can't say enough wonderful things about him. read more

I had to wait 2 hours past my appointment time to be see. When we did go back we waited another 30 minutes. When the doctor came in he didn't introduce himself, just said yeah she needs her wisdom teeth pulled. Was so rude! Then I was told I had to pay all up front with no insurance. Well a week later I find out they over charged me by 1773.00. And I'm having such a hard time getting my money back. I couldn't afford it to begin with but my daughter needed her wisdom teeth pulled. They have also hung up on me when trying to get my money back. If I do ever get my money back I will never go back. I will be looking for another dentist. read more

Went here based on the positive reviews of other users. The office is very high tech and clean and the staff is nice. Dr. Graves was very nice and helpful and he really took the time to answer all my questions. I was suggested that I get some work done and was quoted a price close to 7k for a few root canals. I have never spent that much money on dental work before. I asked my mother in law who works in a dental office and she said the pricing was high. The doctor spoke with me about a root canal and crown. Another thing that upsets me is that their summary of treatment plans are not clear and does not say specifically what is needed. It just said root canal it didn't specify if I needed a crown, so I called to ask. When I called all I could here on the other end is two females saying what a beautiful day, not realizing I was on the line. I asked the women if she could look up my treatment plan and if the price included a root canal and crown, because the doctor had talked to me about a crown as well. She clearly did not know and told me, 'no it did not require a crown.' I asked if if she was sure because the doctor had spoke with me about a crown. She said she would have to call me back. Someone else did call me back and explained to me it did require a crown. I asked if she could update my treatment plan to have it specify it in the plan. Having a detailed treatment protects me in case I get any surprises after the work is done. No one wants to be charged extra for something they said would be included, so I wanted it in writing. I was told the issue would be corrected and since I called on a friday she would a new treatment plan made up for me by the following tues week of 11 feb. I waited a week and now its 21 feb and I still have no treatment plan. No one called or emailed. I called again and spoke with someone else and I received no apology. The receptionist didn't even sound concerned. The doctor, hygienist, and dental assistant were very friendly and great. I have no issues with them. Lacking is the communication between receptionist staff making the treatment plans and working to help the customer. If I'm going to spend that kind of money on dental work I would hope the office outlines everything in writing. I would have continued service with them, but because they failed to followup and help me on several occasions I'm taking my business elsewhere. read more

Been going there for 3 years - have the best customer service and excellent dental work. Reviews options and keeps you involved in the procedures in less than 3 hours had a root canal and crown. Very little pain or discomfort -who do you know that can say they are no longer are scared going to the dentist. read more

The office was very nice and I really enjoyed the coffee station. However, it comes at a price! My daughter needed some very conservative fillings due to "stained" grooves but they wanted to charge for a regular filling. Thanks but no thanks!!! I can get my coffee at Starbucks and save a lot on the dental treatment somewhere else. read more

I had stopped in looking for a Dentist office that excepted a discount program I had, I was told they excepted all programs, I had asked if she could please make sure because if they didn't I needed to move on. She once again replied that they did. I made the appointment for the next day and left but they called me shortly after and asked if I would print out what all my discount did and bring it in with me the following day, so I did. They were great in there care of the patient don't get me wrong but after the work was done on me they informed me my discount card they could not honor because of coding. This surely should have been known before my procedure not after.Long story short it cost me double for my visit without being able to use discount card. I will wait to find a dentist that truly accepts my card. Also they presented me with an estimate of $10,000 for dental work they wanted to get started on now, I went in for a cleaning no other issues or problems. read more

After receiving a mailing advertising later hours I called to book a new patient appointment. I tried to make an appointment in April and was told the next available new patient appointment for late hours would be early June. I booked this appointment only to be told one week before the appointment that my appointment had been cancelled due to the fact the doctor was not staying late that day. They tried to reschedule my appointment during the day despite me repeating several times that I work until 5:00 every day. I was rescheduled three weeks later. Less than one week before the appointment they called to tell me the doctor was not staying late that day again and asked if I could come in at 2:00 pm. Why advertise later hours and why have an appointment open to book if you are just going to call and cancel it multiple times? read more

I have been to Carolina's Dentist twice. The first time my two sons age 15/19 were seen, as well as myself. During this first visit I felt they were trying really hard to be extra friendly and give extra personal attention. It was high tech and professional. The second time they saw my daughter. They were busier at this appointment, so it didn't feel the same. What I liked about both times was that I didn't get a lecture about the state of my kid's teeth - beyond whether or not they had cavities. If there was an issue they spoke to the child directly about teeth care and didn't put all the responsibility/blame on to me. The thing I did not like was that when they saw my daughter who is 9 they made her next appointment without me and gave it to her to give to me. If she had not given me the appointment card and we had missed that appointment because I didn't know about it I could be charged $35. Luckily she did remember to give me the appointment card, but I was annoyed that I was required now to call and cancel an appointment that should have required my input in the first place. Overall it is a good dental office. read more

My husband went in for a teeth cleaning and instead got his wallet cleaned! This place excels in bait-n-switch! First, I do want to say that he emphasized that the staff was very nice and friendly, but the whole experience was to put you at rest in order to take your money. He was suspicious when they wanted his ss# and a copy of his driver's license, then they explained that his teeth cleaning and x-rays would exceed $300, so if he would like to sign up for their $300 membership plan, he would save hundreds. He did, so they started the x-rays and then another assistant came in to poke at his teeth and record the findings. So far he had spoken to one front desk person, a financial person, an x-ray person, a hygenist, and now another financial person came in (no cleaning yet) to lay out the costs of what they recommend, and to inquire how he was going to pay for it all. She claimed he needed 2 sessions of "deep cleaning" for over $600 (not covered by the membership plan), a new cap on a tooth that wasn't bothering him at all for over $2000, etc. He said he just wanted a teeth cleaning today, but they didn't recommend that. He said the tough sell was similar to what we experienced at one of those timeshare places, where they wouldn't let us go, they just kept sending in different sales people. Exasperated, he finally just got up and left. He went to the desk and explained that he wanted to pay for today's work, even though he didn't get his teeth cleaned, so they gave him $85 back of the $300 he paid for the membership plan, which he said he no longer wanted. Ridiculous! They are nice people, but watch out for the high-pressure sales!! We will be looking a small office that doesn't have to pay for all the overhead of the fancy office with overpriced services. read more