I can't say much good about this office after what should have been my appointment this week. I…read morewent in for my appointment for teeth extraction. The assistant came out and got me and took me to a chair. She then said, "I see you are here for a crown." Nope, not at all. That was one of the things on their treatment case, but nothing that I had agreed to! It appears that they had decided to throw that one in without consulting with me. Needless to say, I walked out without getting anything done by this office. I will not be going back to an office that tries, in my opinion, underhanded stuff like this!

I enjoy going to this office. I think everyone drinks from the same happy cup. (I jest) But really…read morethough I have yet to show for an appointment and not find everyone I associated with to be in the best of spirits. Everyone's always so happy and polite. I had an appointment for for quiet a few drillings and crowns. Dr. Webb was great. He only left the room twice to look in the Book of Dentistry to make sure he was doing it right. OK, OK, OK, again I jest. But seriously Dr Webb was fantastic he knew what he was doing and he did it well. Constantly making sure I was okay and was numb enough. Then there was his assistant, Tameia, start to finish was a true professional. She did the temporary crowns, all 6. The one on the top right was trying too give her a hard time, but she showed him. Unfortunately that same afternoon I was eating a sandwich and one of the temp crowns came out. I called CCD and was told to come in Monday, I, not knowing, didn't cotton to the side of my mouth hurting for the next 3 days. I was asked if I could come in the next day (Friday) and I said of course. I show up and unbeknownst to me Tameia came in on her day off the fix my falling crown. I felt bad that she came in on her day off, but she chose to do that and showed what a real professional she is and she was happy and joyful the entire time and had not one ounce of animosity. Unfortunately that same crown came out again Saturday evening while eating, get this, Ramen Noodles. I kid you not. And then on Sunday (today) another temp crown came off while eating a french fry. I cant wait till the real ones come in so I can get them and be able to eat again. Things happen, it could have been a bad batch of whatever. (I don't know what all they use). I will continue to utilize then and I recommend you do also.

Dr Lewis Sr. and his assistant Harley both took great care of me today. They both seemed to truly…read morecare and were great at easing high anxiety from a past different dental office experience. Thank you both for the compassionate care. Wesley Y.

Let me start by saying, I called the dentist office with an emergency and was scheduled for an…read moreimmediate appointment. Since we are traveling through the area I was very appreciative to get the same day appointment. The reception staff were very professional and nice. The office appeared newly renovated and was very inviting. So far, so good! Things begin to shift when I was taken back to the exam room, the young lady who took me back neither identified herself or her role. Of course when she begin to issue instructions I had to interrupt and ask for her name and role. Again things were rolling smoothly and Dr. Chip came in, he was very professional and somewhat charming. I presented with a broken crown on my front tooth. Dr Chip did a quick look and reported that unfortunately short of replacing the crown there was simply nothing more he could do. He even said they have the capability to have the crown made in a day. I asked if there was anything he could do as a temporary fix since we are traveling. He replied there was no other option beside a build up and recrown. I was devasted by the news since my smile was visible altered. However the final blow didn't come until I went to check out and settle my bill. I WAS CHARGED $195!!!! I could not believe it, upon looking at the receipt with the price breakdown: Limited oral evaluation (quick peek less than 10 min chat with Dr Chip) $157 Intraoral-periapical - 1st film $38 I walk out completely distraught and $195 paid for WHAT??? This business has been up and running for over 30 Years and I can only imagine that some where along the way INGRETITY got lost. My advise to anyone planning a visit here; get cost estimates up front.

This dentist office is so clean . Everyone is so polite and the service is always top tier. My…read moreyoung son and I both are seen here.

Dr. Oliver Hodge is the absolute best!!. New Beginnings Dental provides a family like environment…read more My children enjoy seeing and speaking with Dr. Hodge, as he often takes the time to ask how college is going and offers encouraging words. My Hygienist Dawn is awesome!!!..Great service each time!!!.Very knowledgeable and affordable therefore Highly Recommended!..

Nobody likes going to the dentist, and I'm no exception. I rarely rate an establishment, but that's…read morehow amazing this clinic is. The backbone of any service oriented business should be customer service, and this family owned dental clinic has it in spades. Everyone is warm, friendly, and helpful. On top of that, I went it for a re-crowning procedure and it only cost me $86, as opposed to the $120-$150 other places were charging. This is definitely the best dental experience I've ever had (and that's a weird thing to say)! I want to bring my family here for their dental needs even if I move to Raleigh/Durham. That's how good they are. Note: I have NO affiliation with this dental clinic other than being an extremely happy client; I think good customer service and business practices should be rewarded.

Dr Lewis is by far the most amazing dentist I've ever been to!!! I have serious anxiety when it…read morecomes to the dentist an he walked me through every step an made sure I felt comfortable. When he gave me a shot to numb me I didn't even feel it. After several years of searching for a knowledgeable, kind, gentle dentist I'VE FINALLY FOUND ONE!!!! Absolutely love Dr Lewis!!!! He even called me after my procedure to check in on me, I mean come on how often does that happen!?!?!?! I cannot say enough good things about him, the practice, and the amazing staff!!!!

Dr Choe and his team are amazing. Great team who is very personable and does the best job for you…read more This is the third dentist I have had since relocating to the area and the very first who is actually getting things off of my dental care plan. In a year, I've had a cavity filled, tooth pulled and a crown and it was in reasonable times and reasonable costs.

Having a wisdom tooth extracted will never be my idea of good time. However, if a tooth absolutely…read moremust go, Dr. Choe is the fellow to do it. He has an exceptionally engaging demeanor and projects the impression who really enjoys their work, and working with people in general. And the entire staff also seems to be sincerely pleasant and attentive; some literally sing and hum as they work! I can't recommend a dentist more highly.

I have contacted the Regional Manager at this location regarding the incredibly rude,…read moredisrespectful, and unprofessional conduct displayed by the Practice Manager at this location in my phone conversation with her. What started as a polite conversation about how I could contact regional management turned into her accusing me of demanding that she provide personal phone numbers for corporate personnel--which I did not even ask her for. When I politely asked her why she was berating me and accusing me of demanding information I never asked her for she became more hostile and dismissive when I questioned her inexplicable hostility. This woman is a not qualified to be communicating with anyone in a professional setting. Such a bizarre and unnecessary display of contempt for absolutely no reason.

I tried to make an appointment for me and my children, the lady that answered the phone was so…read moreRUDE! made it look like she don't want people coming to this clinic. DO NOT WASTE YOUR TIME HERE. Said like 1,000 times that I needed to call my insurance and make sure that we are active... WE ARE! that's why I'm calling duh she kept saying the same thing over and over... l

I have had 2 appointments. Dr. Ambachew's care is excellent , compassionate, and professional. She…read moretakes the time to explain the procedure and provide advice as to the best way to proceed. Her staff is helpful and professional.

My husband and I started going there after we had a nightmare experience with a previous dentist…read morewho offers business during the day. And during the night, if you know who I mean. It took us over a year to get my husband's dentures done.And it was a disaster at the previous dentist. They took forever, and the dentures were never done correctly. He was never comfortable. So then I was doing some research online. And I found dental love, the reviews were outstanding. The credentials of the dentist were remarkable.I was hooked!! So from our first experience there, at least 6 months ago to today, we have had no problems. They've been absolutely professional personable, very caring, and they want you to be comfortable, and they want your dentures to fit you.And they do everything they can to do that for you! The dentist is amazing.She is so friendly and so nice and so knowledgeable.We appreciate her very much! We'll never go anywhere else again, love you guys!!

I have severe dental anxiety and so happy I found this location. I felt like they listened to my…read moreconcerns and genuinely cared to make sure I was comfortable. I had an amazing cleaning and the overall experience definitely had me leaving pleasantly surprised! I do have a filling to get done and I need a night guard and the pricing with tricare was very affordable for my cost side!

The dental care is good, but the administrative practices are not. My children were not taken back…read morefor their appointment until 20 minutes after the scheduled time and 25 minutes after our check-in. No proactive information was provided explaining the delay. Although we requested to have 3 simultaneous appointments for cleaning, the appointments were actually scheduled sequentially. At the office, the team was able to accommodate an earlier time for one of my children, but that would have been unnecessary if our original request was accomplished when booking the appointments.