I am usually terrified of going to the dentist but they have made me feel so at ease here. I have…read morenever felt judged for waiting so long to go to the dentist. The office staff is so kind and caring and I'm grateful for their compassion.

Veterans... do not use this facility if you can help it…read more. This review is not about the front desk or support staff. They were polite and professional. My issue is with the clinical care, the breakdown in follow-through, and the unacceptable delays I experienced at Southeastern Dental. I am a 100% disabled VA-covered veteran with significant restorative dental needs, and this office turned what should have been routine care into a drawn-out, confidence-destroying mess. A single permanent crown started around August 2025 and was not completed until early February 2026. I was left dealing with a temporary crown for six to seven months, including multiple return visits just to have it re-cemented. That is not reasonable. That is poor management of a patient's care. What makes this worse is that after all that time, I still had reason to question the quality of the work. When the crown was finally placed, there was no post-placement X-ray to confirm fit and margins, despite imaging being used during earlier attempts. During that same visit, I pointed out a sharp defect on the adjacent tooth and was told there was no decay. The problem is still there, and it still feels like an untreated cavity. Even more concerning, I had previously been told that multiple teeth needed treatment and that the findings were being submitted to the VA for approval. When I followed up, there was apparently no record of that plan, forcing me to start the process over with more exams and more delays. That is a serious failure in continuity of care, especially for a patient already dealing with worsening dental problems. Because of Southeastern Dental's delays and lack of follow-through, I have spent nearly a year chewing mostly on one side of my mouth, affecting my quality of life and potentially causing further damage. Based on my experience, I would not trust this office with complex dental work, and I would absolutely not recommend it to other veterans, friends, or family. Maybe some patients have a smooth experience here. I did not. Mine involved months of delay, unresolved concerns, poor continuity, and a complete loss of confidence in the care provided. I will be pursuing other options and escalating these concerns through VA Patient Advocacy. Leadership at this office should take a serious look at how cases are being handled, because what I experienced was unacceptable. Absolutely terrible.

Best experience at the dentist I have ever had! My hygienist was very friendly and my teeth feel…read moreincredibly clean- she even somehow convinced me to start flossing which I have stuck with since my previous visit 7 months ago :) I met both doctors during my visit too- so willing to answer my questions. I highly recommend McDonald and Middleton Dental.

Everyone my daughter and I saw were friendly and inviting. My two year old was scared and everyone…read moremade her feel welcome. My cleaning was quick but thorough. My family and I will be returning here!

​I cannot recommend Dr. Hall enough! At 44 years old, I had to have my very first tooth extraction,…read moreand the fact that it was a wisdom tooth had me extremely nervous. ​From the moment I checked in to the completion of the procedure, the entire process took a total of only 15 minutes. Dr. Hall was incredibly informed, patient, and professional, which immediately put my mind at ease. The actual extraction was seamless and took maybe 5 minutes tops. ​If you are looking for a dental professional who is efficient, skilled, and has a great bedside manner, look no further. Thank you, Dr. Hall and the team at Day & Night Family Dental, for making a stressful situation so quick and painless!

I don't have anything negative to say about this facility. I am grateful that these services were…read moreavailable to me as a walk-in when I was experiencing dental pain. I waited probably around 3 hours, which is fine as I expected such as a walk-in. I made sure my phone was charged and I had my earbuds to keep me entertained while I waited. The dentist had great bedside manner and everyone was polite and educated me. I received 2 prescriptions and was given a full demonstration on how to apply the medication properly. Overall great experience!

Dental cleaning have always been okay, although you wait 15-25 mins past your apt time. But today,…read moremy 15-year-old son had his first filling and he said it was the worst pain he's ever felt. It brought tears to his eyes and he had to actively try not to bite the dentist. I've had numerous fillings, a root canal and none of them are that "memorable". He's had braces, even the adjustments (which can be super painful) didn't hurt as much as the dentist putting in the needle. My youngest 7, goes to a pediatric dentist (highland pediatrics) has also had fillings, and NEVER. What in the actual heck? Long review to say, cleanings are just that but it's dental work that matters, that truly allows you to rate a dentist. We won't be back. The worst thing I feel like as a mom is to create a kid that scared of the dentist with experiences like this.

I loved it here! You walk in and immediately feel comfortable. The front desk staff were super kind…read moreand helpful. I worked with Dr. Bashir and Mokua his hygienist. They were so kind, quick, thorough, and helpful with any of my concerns. I will be back!

Haven't had a cleaning in more than 2 years; yet ms. Lisa and Dr. G were very nice and took care of…read moreme. I was a little late but the receptionist was very helpful. Very clean and well stocked waiting room and restroom. Child friendly and just awesome!

First time we (husband and I) were able to get in same day which was nice. The staff was Friendly…read moreand they keep a clean office (with complimentary snacks/drinks). Before leaving we set up following appointments and both experiences were great. Will continue to come here for my dental needs.

I can't say much good about this office after what should have been my appointment this week. I…read morewent in for my appointment for teeth extraction. The assistant came out and got me and took me to a chair. She then said, "I see you are here for a crown." Nope, not at all. That was one of the things on their treatment case, but nothing that I had agreed to! It appears that they had decided to throw that one in without consulting with me. Needless to say, I walked out without getting anything done by this office. I will not be going back to an office that tries, in my opinion, underhanded stuff like this!

I enjoy going to this office. I think everyone drinks from the same happy cup. (I jest) But really…read morethough I have yet to show for an appointment and not find everyone I associated with to be in the best of spirits. Everyone's always so happy and polite. I had an appointment for for quiet a few drillings and crowns. Dr. Webb was great. He only left the room twice to look in the Book of Dentistry to make sure he was doing it right. OK, OK, OK, again I jest. But seriously Dr Webb was fantastic he knew what he was doing and he did it well. Constantly making sure I was okay and was numb enough. Then there was his assistant, Tameia, start to finish was a true professional. She did the temporary crowns, all 6. The one on the top right was trying too give her a hard time, but she showed him. Unfortunately that same afternoon I was eating a sandwich and one of the temp crowns came out. I called CCD and was told to come in Monday, I, not knowing, didn't cotton to the side of my mouth hurting for the next 3 days. I was asked if I could come in the next day (Friday) and I said of course. I show up and unbeknownst to me Tameia came in on her day off the fix my falling crown. I felt bad that she came in on her day off, but she chose to do that and showed what a real professional she is and she was happy and joyful the entire time and had not one ounce of animosity. Unfortunately that same crown came out again Saturday evening while eating, get this, Ramen Noodles. I kid you not. And then on Sunday (today) another temp crown came off while eating a french fry. I cant wait till the real ones come in so I can get them and be able to eat again. Things happen, it could have been a bad batch of whatever. (I don't know what all they use). I will continue to utilize then and I recommend you do also.

ADA told me that Valleygate cannot administer dental anesthesia so when they wake up our poor…read morebabies are in so much pain! close this place down! my Granddaughter had bruises all over her body, her back, collarbone,temple,hip,arms and eye She was 5yrs old she said the lady told her to shut up we are pursuing , not going to let them get by with it They have been doing our Children like this for years They put the wrong child in their chair this time. I'm going all the way to DC with this assault!!

Valleygate dental surgery center is amazing. From the front desk to the nurses to the doctors. Just…read moreamazing. They are kind, gentle and passionate about their patients. I would not recommend anywhere else to anyone . They took the best care of my boys 4 and 6 and they even went beyond to make sure that my babies got the best care. Dr. Michael and Dr. Cunningham are hands down the best . I pray that God bless the whole staff with all they wish and hope for . Just amazing people. Thank you so very much valleygate dental surgery center.

In May 2025, they tell me his appointment has to be canceled because they don't have enough…read morehygienist and will need to rescheduled a few months later. I called today to find out what's going on and I'm told that he will need to go elsewhere because they now only see 10 years old and under!!!! They DIDN'T EVEN HAVE THE COURTESY TO NOTIFY ME!!! NO LETTER, NO CALL, NO TEXT....NOTHING!!! EXTREMELY UNPROFESSIONAL!!!!!

This place is a fuckin joke, they've did away with my appointments every time before they even come…read moreup, saying they don't have a dentist to see me, I had the one who fucked my teeth up and now they are trying to push me out their door just like the Hope Mills one did, I can be reached at 910-600-3234 if anyone higher up in the company wants to talk with me,