I had a renter move out and the room was disgustingly dirty. I messaged one day ago and she said they had availability today! So amazing! The guy that came was kind and did a great job! I appreciate your service so much! I will definitely use their services again. read more

Caroline’s Cleaning - Home Cleaning Near Me

Caroline's cleaning company did a wonderful job for my elderly father. I appreciate that she was so responsive and informative when I contacted her via text message. She was very clear with the rates and I didn't change the rate after the cleaners showed up. My dad said they did a wonderful job! They also proved to be very reliable as they showed up when they said they would. Thank you, Caroline. I definitely recommend your company! read more

Caroline runs an incredible business! Easily a five star rating. It was my first time getting my home deep cleaned. Texted her on a Thursday and she had her team the following Monday. She was easy yo communicate with ( via text) and that it something I can really appreciate. For today's service, we Sabina and Ondra. They were right on time, polite, professional and did an AMAZING job cleaning our home. We have two dogs and two small children and you would never even know after they did their work cleaning. We will most definitely be using Caroline's cleaning again! Thank you! read more

Another wonderful 5 stars service For the continued great amazing service Which I am great ful for Usually the service goes down but they continue to be great as alaways. Caroline Cleaning provided an outstanding service! Dagmara and David were incredibly professional, experienced, and serious about their work. They arrived *on time*, * worked efficiently *, and handled everything with an **expert touch**. My house looked and smelled **unbelievably clean and fresh--truly sparkling!** Their attention to detail and commitment to perfection made all the difference. I couldn't be more impressed! **A true 10/10 experience!** I highly recommend them for anyone looking for a top-tier, professional cleaning service. read more

I'm very happy with Caroline's Cleaning! We stay in Dana Point for 3 months every summer and they were very accommodating to my schedule. They were always punctual and never missed a day. I had them come every two weeks. The house always looked so great! I highly recommend them. read more

I hired Caroline's Cleaning for a deep clean of my home, and unfortunately, the service didn't meet expectations--especially at the $550 price point. While the team (2 men) was very friendly and respectful (which I appreciated), the actual cleaning fell short in several key areas: - Cabinets weren't wiped down at all. - The floor still had crumbs and marks--particularly near the dining table & entry--so the mopping seemed more like a light wipe. - Dust was still visible on chair backs and on shelves where objects weren't moved. - The microwave had smudges and wasn't cleaned fully. - Some baseboards were wiped, but others clearly weren't. For a basic clean, this might have been acceptable--but this was supposed to be a deep clean. At this price, I expected a more thorough and detail-oriented job. I want to emphasize: the people were kind and professional. But when you pay a premium for a deep clean, it's fair to expect professional-level results across the board. Based on my experience, I'd recommend confirming what's included in advance and inspecting the work closely before signing off. read more

Asked for a deep-cleaning of my 600 square-foot apartment, minus two bedrooms after an impressively unclean roommate moved out after five years. Will list some pros and cons below. Pros: - Mia (or Meah perhaps) and Sebastian were very professional, kind, and understanding (even with a difficult parking situation required from my apartment, which I compensated them for). They communicated clearly and were punctual - Shower, sinks, toilets, fridge (extra), and oven (extra) were phenomenally done. I could not have been more pleased with them! - Cabinets, entertainment system, etc., were dusted extremely thoroughly Cons: - Wall scrubbing was not a part of the service. I asked if they could do it and they replied that they could not. That was all right with me, but I wish Caroline had notified me of that before (especially since I mentioned walls in my initial message). - Bath mats were not cleaned, but rather folded and placed to the side when floor cleaning took place - Floors were not clean enough to walk on barefoot without leaving lots of black/yellow residue behind All this being said, I understand that the task at hand was pretty immense, since my roommate really did destroy the place with years of grease stains and grime. Still, I'll be spending some additional time and money to handle walls, floors, and a few other things. The cost, all that considered, was probably appropriate for the work that was done, though I would have rather paid a little more and had walls and floors done as hoped for. read more

Great value for service, Andre did great and will be using them for the monthly cleaning service to upkeep! Great communicators too.

Had a friend use this company. She was very upset. Nothing was cleaned well. Only center of rooms done. Trash left behind. Things missed. Expensive. read more

I requested the team to come in for a recurring monthly cleaning. I had some friends coming into town and was relying on Caroline. the team came out and said they didn't have time to clean my place. I scaled down my request and just requested vacuuming, mopping and counter cleaning and she said they still couldn't do it. very disappointing read more

I reached out on yelp for a quote based on number of 5 star reviews but no one ever replied or contacted me.

In short, they do a great job. Our home is thoroughly cleaned by their crew. I've used them about 4 times now, and consider myself a regular customer. Also, they're always on time. read more

Caroline called me and provided me with an onsite estimate within an hour of initially reaching out to her. Her crew came the next day and finished a deep cleaning of my house in just a few hours and did a spectacular job. I would use her services again in a heartbeat. read more

I booked Caroline's Cleaning for a move-out cleaning in San Clemente. It was somewhat last minute (a week or two out) and the service was excellent. Responsive, punctual, friendly, and I was left with a sparkling clean house! I would definitely use them again and highly recommend. Thank you, Caroline and team! read more

7 months in on monthly cleaning - still very happy with the service - same people come every time - very flexible when I have things come up. Planning to stay with this cleaning service. Price is very reasonable. read more

Requested a deep clean for an apartment living room, kitchen, and bathroom, but not the bedrooms. I needed things like walls to be scrubbed, cabinets detailed, random nooks and crannies you wouldn't normally think to clean along with the standard stuff you'd need. No shampooing of carpets, just vacuum and wash the hard floors. I got a quote within a few minutes of texting the number, and scheduled a cleaning two days later. Daniel showed up on time and ready to go. The whole process took about 3 hours and when it was all done, everything looked great the whole place felt clean and refreshed. I went over everything and only a couple small areas needed my attention, but overall it was great job and I'd recommend. read more

Prompt response, easy communication via text, exceptional customer service, and great value for services requested. Highly recommended!

Requested one time service. Had an immediate response and was scheduled for a few days later which was perfect. Great team arrived promptly with all supplies needed and left my house wonderfully clean. I would highly recommend and certainly would use again. read more

SPARKLING!!! A first-time customer of Caroline's and our home has NEVER been cleaner! I'm really fussy and am Reluctant to use cleaners - art gets broken, things still dirty. Well, there wasn't ONE OUNCE of dirt or anything I would change. Edith did an INCREDIBLE job - truly the best I've experienced in my life. And she got me in right away! What a gift. I'm already scheduling my second cleaning. Best in the business - for sure! read more

I've been using Caroline's Cleaning service for the last 3 months and could not be any HAPPIER!! Scheduling is super easy, Caroline is super responsive and my crew is always on time! Nothing better than a super clean house to come home to, they don't miss a single thing along with being very quick and through. Would give 6 stars if I could! read more

Caroline's Cleaning is fantastic! I contacted her to do a partial home cleaning. Her team was super friendly, had awesome quality of work and provided a great value for the services performed. My house looks and smells wonderful, so I've immediately requested to become a regular customer. Thank you Caroline to you and your team! I appreciate you all so much! Very highly recommended!!! read more

Wow!! Caroline (owner) has quite a business. We needed a move out cleaning for our condo and she was responsive, professional and easy to coordinate with. Her team, Monika and Lukas...simply amazing. They did an outstanding job, so polite and professional. Oh and pricing was very very reasonable. Great job Caroline!! Easily 5 Stars! read more

Did a great job. On time and even helped with moving and packing that was left behind from the move. Highly recommend

I literally can't say enough about Caroline's Cleaners. I had a last minute request and she came through with a team that did such an amazing job. They went over and above anything that I ever expected and I couldn't be happier with the result. It was a move-out cleaning and the buyers came in and promptly asked me for the number of the cleaners as they were so impressed. Monica and Lukas-I will be calling very soon for my new home to be cleaned. Thank you! Jennifer Kluver read more

Whatever date you can get from her, do it. Her team is great. Very detailed. I had Caroline Cleaning team do a final clean on our home prior to move out. They were on time, detailed and hard workers. Floorboards, bathrooms, showers, kitchen, fridge, oven were all spotless. Just like when we first moved in. Miracle cleaners is what they are. Highly recommend them. read more

We had a great experience. Dagmara and David were wonderful! They were on time, did a great "deep cleaning," and were very professional. Will definitely request them again! read more

I have used Caroline's's cleaning service for over a year and I've never been disappointed. Their English speaking cleaners always do a first rate job. Whether it's the regular periodic cleaning or a deep clean (move in/move out), my house always sparkles when they leave. Her people are friendly and Caroline is very easy to work with. read more

I have always cleaned my home myself; but we just had our roof redone and drywall repair and I just couldn't get the room to where I wanted it to be - so i reached out to Caroline's Cleaning and so glad I did. they were able to fit us in and went above and beyond. I was so impressed and if I need a cleaning service again, i will for sure be using them. read more

Great service all around, nice and professional. Thank you for what you do, see you next time for sure.

I am satisfied with Caroline's cleaning. She was very responsive when I asked what her services had, and she also had a comprehensive list of what to expect. She had two helpers working for her and they were very kind, considerate, and quiet. They were so considerate I thought they wouldn't bother me to clean another part of my room! Overall, I'm happy with their service. The helpers worked very hard with my 3 story town house & I'm very satisfied with the work they did on my stove, microwave, and oven. My stove was really oily and filled with grease and my microwave was dirty but greasy to touch, but after they worked on it, the grease is no more! Wish I had before and after photos! There were some parts that were still not finished cleaning but I had talked to Caroline and she was willing to let them come back for a bit to finish up with no charge. Couple things I would complain about is that if there were some areas they didn't try to clean but I'm pretty sure it's just because I had a lot of clutter in the area and they would only move so much for time, and sometimes when mopping/vacuuming they would hit edges/walls a bit harder than I would like. read more

Not only were they prompt but did a fantastic job cleaning in a very reasonable amount of time.

I had cleaners from Caroline's cleaning today and I was so impressed! I usually have to touch up corners and remove streaks but not today!! It was so well done, corner to corner!! And smells great too! Now I can finally relax on a day off. And yes, I will be hiring them again! read more

Caroline was 100% professional and prompt in all the communications I had with her to check pricing and service and to set the cleaning appt. The 3 person crew showed up on time and immediately started cleaning and did not waste a moment of time. They deep cleaned a rather large 3 bedroom condo perfectly and where well worth the price. I would highly recommend Caroline's for cleaning services in Orange County read more

First time with Caroline's Cleaning and so happy! We were out of state for several months and family stayed in our home. Estimate and communication was fast and easy. Caroline was friendly and professional. We returned to a home that looked brand new! She left a beautiful card on the table which was a kind and personal touch. We highly recommend their services. Thank you, thank you, thank you! read more

As two working parents with two young children, keeping a clean home is not an easy task. Caroline Cleaning not only did a wonderful job, but their customer service was above expectations. The two cleaners that showed up brought all their own supplies, they were professional and polite. We definitely recommend the services of Caroline Cleaning..! read more

Caroline is very responsive with communication. Her team of 2 did a great job of cleaning my parents home which has never been thoroughly and professionally cleaned. My mom was happy with how clean her kitchen was. I got several quotes and her price was most reasonable. I will most definitely use them again. read more

Finding a good cleaning crew that is reliable has always been an issue. I have found Caroline's to be just what I needed. Offering turn around service for short term rentals to deep cleaning and move out clean up. read more

For 40 years, I have used cleaning services, due to a busy job (and not liking to clean, myself). When I called Caroline, she quickly responded and came over to look the place over and give me a quote. We had just finished a kitchen remodel, and the dust was the main concern. She assured me that she would clean things "top to bottom", and wanted to schedule for 5 PM in two days. I said, no, I didn't want people in the house that late. She then said she could do it between 2:00 and 3:00. I was gone all day at work; my husband let her in at 4:00 PM (!) When I got home from work at 5:15, Caroline had gone, and had left some woman on her own to do the whole job. This woman was NOT wearing a mask, although I had made it clear masks needed to be worn. I asked her to put on her mask, but then later I noticed she had repeatedly put it down under her nose, NOT safe at all. She was not able to tell me where Caroline was. I then called Caroline and she went into a long explanation about workers with car trouble. That is not my problem. I said, you know, it's now 5:30 and I would like to have my house back. Can you come over and help to speed things up? She actually said, "no, I'm too busy"! I was even going to sign on with her for bi-monthly services: when asked, Caroline admitted she herself does no any cleaning. She sends out people. Don't waste your money on a person who is only interested in profit. BTW, it was only an "okay" job done, not deep cleaning at all. I originally gave this business one star, but am upgrading it to 3 stars now, based on the work done. She was apologized profusely and offered a full refund (which I declined). This was simply not the "deep cleaning" I expected, as there was only one person and she was here for only two hours. It wasn't her fault. The problem was in Caroline's lack of communication. Yes, problems such as cars breaking down do happen. I'm still not sure why taking care of transporting her workers home took precedence over getting my house cleaned at the agreed upon time. Caroline made no attempt to contact us in any way, and apparently assumed we would be okay with one worker, showing up two hours later we expected. Her crews that she sends out may be good at cleaning but frankly we cannot know that. Caroline must seriously increase communication with clients that have made plans based upon her promises. Don't assume anything; make expectations clear. read more

Highly recommended! Super responsive and cleaned my house thoroughly - got the little details and the cleaning was priced reasonably. I will def be using them again! read more

I contacted the service early in the morning hoping to get service for that day. The service was excellent, prompt and efficient.