I've used this travel agency twice and there were issues both times. This last trip there were…read morequite a few communication issues, about the rental car in particular. My partner's birthdate year wasn't corrected which irritated him and though they reasons quickly and book the best that they can this trip experience left a really bad taste in my mouth to which I'll likely not use them again. This was just my experience. I think a phone call to walk through the final itinerary would have helped. A few things hadn't been made clear to me in the end. Sometimes things just aren't a good fit, and in this case I think this agency isn't a good fit for me personally.

I really can't say enough GOOD and GREAT about Kim Moore at Julie's Travel desk! She and have…read moreworked together over 15 years at my former employer, and Kim is the best! She is an easy person to communicate with, she cares about each client and she is so knowledgeable about travel routes and getting the best prices, too! Sometimes she can match "online" prices, but even if hers are a little more, it is well worth it to pay the extra fee...because...when (not if) you get stuck, Kim is a just a phone call away to help work with the airlines. You aren't alone to navigate this crazy world of airline travel...she is your advocate and your friend! I also used her to book my personal adoption travel and she was amazing to handle that and all the crazy of that quick trip. She's gotten me and my colleagues out of some spectacular jams and it was so nice to have an actual travel agent to get you "unstuck" in whatever city you're currently in! She's become a friend! In my new job I'll be "taking her with me" to help others on adoption and personal travel plans. She's amazing!!

We have used Casey Cavasher and Journeys Around the World for 15 years. She has arranged multiple…read moreoverseas trips and cruises for us and our family during that time. Her recommendations are always spot-on and she always goes the extra mile to make sure we're well taken care of with seamless transportation between airports and hotels, as well as great guides at our destinations. Most recently, she arranged a trip to Costa Rica for us and our adult children - our first family trip together in seven years. Even though it was over Christmas week (peak travel to Costa Rica) she and her local partners were able to provide great hotels, great activities, and reasonably-priced flights, and everything went off without a hitch! Thank you, Casey! Well done as always.

Going on a honeymoon to Hawaii and taking a cruise. This company has done everything and I don't…read morehave to worry about a thing. This is a great company and Casey is amazing! I will definitely use Casey again in the future.

My husband and I used Shelly's service to book our trip to Cabo, she was wonderful! We did a little…read moreresearch on our own about where we wanted to stay and gave her the dates and she booked everything for us. It was so nice to not have to stress about anything, she arranged transportation between the airport and resort as well, and then we booked some excursions through that same company when we checked in. It was our first time in Cabo and we were able to relax and enjoy thanks to Shelly's arrangement of the trip. We'll use her again for our future travels!

Shelly was great. She was very accommodating and put our Cabo vacation together for us and 3 other…read morecouples without a hitch. Everything turned out great including her advice through the process. She made the planning and travel worry free. We will be using her again.

I really enjoyed working with the owner, Loren Masters…read more We were trying to put together, my husband and I, a week at Whistler and she was able to provide all the excursions and excellent hotel rates. She is very easy to work with and we appreciate knowing that we actually can talk to a real human to schedule our travel plans.

My husband and I an AMAZING trip that Beth booked for us. We started in Venice Italy to Rome then…read moreon to Amsterdam to board the Ama Waterways river trip on the Rhine. Ended in Zurich Switzerland. The trip was so fun and every detail was taken care of with Beth. Including all of the mundane things like transfers from the hotel to the airport. If your thinking about traveling, especially with AMA waterways, just do it!! You cant get this time back so take the leap you wont regret it. Thank you Beth!!!

My family has been using Colonial Travel for our trips for over 20 years…read more They like the entire staff, but I adore Louise and wouldn't use anyone else. In fact, I've referred friends and they think she's a doll too. Not only is she terrible sweet, but she's world traveled and can tell you anything about anywhere. When I wanted to go to Israel, she reassured me that it's be a trip of a lifetime and that I would be safe on a tour. Having just returned from there herself, she explained how tight security is and that they only take you to neutral zones (ie where Muslims, Christians and Jewish people all can live harmoniously). Turns out she was right on the money ans was the best trip I have ever taken. She also planned my 1st Europe tour and my Croatia, Thailand and Europe trips; from flights to hotel to ground tours. Louise is a wealth of information and will give you detailed information about what you must see, where you must go and what you must not do (in order not to offend varying cultures). She looks extensively at flight prices and will get you rates comparable to online sites. She will also send you information in the mail, to go over before you start to plan your trip. The location is near my parents home so they can just swing by to talk to her personally, but since I do not live in the area, I can shoot her an email about somewhere I am interested in traveling to and she will print off info from the web (on points of interest) and mail it to me. I can't express enough how important customer service is when it comes to planning a trip and she walks you through every step of the way. You can call any time during office hours and she will provide answers; from passport issuing to general questions about local customs in foreign countries and everything in between.

Want to go for the gold when you travel? Angela is the key…read more Hiring Angela to work with you on your travel plans is is truly the first step on your adventure. My trip to Japan suited my personal taste and goals to a T -- I've described it to many as 10/10, and Angela is one of the reasons why! We tailored the trip to my desires, and it fit like a Saville Row suit: plenty of time for solo travel, just enough time with personal guides, classes, hikes, tours, and always with wonderful hotels to relax and rest in at the end of my full days. We had some challenges with international disruptions in travel before I left, and Angela navigated them all like a champ. Always cheerful, always informed, and always interested in what I wanted, instead planning a cookie-cutter trip, she helped me have the journey of a lifetime. I'm already dreaming of my next trip, with Angela helping to make it amazing. Look no further. Make your next trip to the phone to give her a call. You'll be so glad you did.

Angela helped me plan a trip to Croatia. She was wonderful to work with. She listened to what we…read morewere looking for. The result was a well planned fantastic trip. We loved all of the hotels that she booked. They all were in great locations and so comfortable. We had her also book several activities for us along the way. We could not have been happier with the choices. I would highly recommend using Angela for your next adventure ! I can't wait to plan my next trip with her.

I'm a little late to this review but Angela helped us book a Disney trip last summer and all went…read morevery well! Great service and prompt replies. We loved out trip.

Azumano Travel. Used them numerous times to plan my excursions to Japan. The agent spoke Japanese…read moreand was able to arrange a stay in a machiya in Nara, which was difficult to locate and required speaking the native tongue. An excellent job. Much appreciated. The machiya was wonderful and have booked it during return trips. Ms. Duin was superb. Though, it is unknown if Ms. Duin still works at Azumano.

Penny is so helpful and has some amazing deals for vacations. I also had several questions about…read moretravel insurance and Penny was able to answer them all and get us set up. Thank you Penny!!!

My wife and I traveled to Barbados with the help of Penny. We never would have considered sandals…read moreif it wasn't for penny, we were really happy with the resort and trip. There was a miscommunication upon check in that caused some inconveniences for us. But Penny worked her magic and got us a huge refund, much more than we expected and more than made up for the issue. The other thing we liked was the "lay away" option. Penny has an option to make a down payment and then make payments before your trip. Really helps to make it affordable!