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    Carolyn T Kubiak, DO

    2.2 (6 reviews)

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    Associated Family Physicians of Boca Raton, PL - Our GREAT Healthcare Providers! Here to help you.

    Associated Family Physicians of Boca Raton, PL

    3.0(34 reviews)
    6.1 mi

    Crystal and Maya were so helpful and kind! My experience has always been great here! They are so…read moregreat at answering questions and offering support when needed.

    I've gone to this practice since 2010. All my providers there have been nothing but amazing. I…read morewrote a previous yelp review and gave the practice five stars. However, they have been under new management for a couple of months. All the previous providers have left the practice. I was never notified that my provider left the practice. In fact, photographs of my former provider and others are still on the webpage, so how was I to know they left? I never received a phone call or a letter in the mail. I found out about this recently when my insurance request requested a prior authorization. I went to their new website, and my provider wasn't listed. So I called to ask about this. The first time I called and the phone rang forever with no one picking up the phone. When I was finally able to get through, a young lady answered the phone. I told her about my situation with the prior authorization and she told me that my provider was no longer there. I was told that I had to come in and see a new provider and when I asked why , I was told have a nice day and then hung up on. I wasn't rude; I just had questions, like who my new provider is and why they need me to come in, since I just had an exam two months earlier. And I don't know why, but they called me back 10 minutes later and said they suddenly had an appointment for me the next morning. So I came in to see what was going on. My new provider was very young and I'm not sure how much experience they had. While they were nice, she informed me of the new policies. For example, they began charging for blood draws in the office that had previously been free. It was $35, and now it's down to $15; otherwise, I have to go to another location to have my blood drawn. They put an order for me to have my blood work drawn, even though I just had it drawn 6 to 8 weeks. I asked for a prior authorization which I was told they would do, but after two weeks, I went to my pharmacy and they said they never received one. The front desk used to be helpful, but recently when I went in, everybody was sitting around in a circle talking to each other, pretty much ignoring that I was there. This used to be a very warm, friendly practice that put the patient's needs first. Now, it seems this new management is very business-oriented, looking for ways to make more money at the expense of providing good customer service and focusing on my healthcare needs. I am now leaving this practice, which makes me sad. I feel very sorry for older people who go there. They probably don't know who their provider is anymore and will have to start over with a new provider from the beginning. It's hard to find a good medical practice for your routine healthcare these days, especially in Boca Raton, where everybody is moving towards concierge service. I wouldn't be surprised if this place goes out of business in the next year.

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    Pauleena Singh, MD - Dr Pauleena Singh MD

    Pauleena Singh, MD

    4.3(22 reviews)
    12.4 mi

    Dr Singh is great. She has listened to my concerns and referred me to specialists or for imaging as…read moreneeded. She is very personable and I like her style of communication. *Wait Times are a mixed bag. If you cannot wait in the office please let the office know that you are on a tight schedule and to pick a slot that doesn't get too backed up. I've experienced both on time appointments and appointments an hour late. If you are sick and need an appointment right away I have found that she tries to squeeze you in. In some cases this is great if you're sick, but can adversely affect the current appointments for that day For me, it's more important to find a doctor who will prescribe needed orders and medications than wait times. So I've just managed expectations on that front. I understand some others may feel different.

    I have never had a primary care doctor take care of me like Dr Singh does …read more She is so caring and so thorough! She doesn't just give you the 15 minute obligatory visit she listens she takes her time and does whatever she can to help. She caught something I had very early on and if it wasn't for her I wouldn't have had a chance get into a program which had a very short time Window to help me.. It wasn't obviously apparent what was wrong she gave me every test she could to find out how to help me. Her entire office is so efficient so kind so empathetic and so helpful. I can't say enough about her and her practice I can tell you this if you have Dr. Singh as your primary you are in very good hands.

    Carolyn T Kubiak, DO - familydr - Updated June 2026

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