I requested an appointment for my area rugs, bedrooms and stairs to be cleaned, I was contacted…read moreimmediately the same day I reached out and an apt was made for a few days later. The service was excellent!!! My carpets look amazing!!! No dry time, no wet smells, just a clean fresh carpet smell!!! Highly recommend this dry cleaning over traditional wet carpet cleaning!!! Hostess was amazing!!!

Stephanie cleaned our carpets this morning and did a wonderful job. I highly recommend her. You…read morecan't go wrong with Hostess Carpet Care. Judy Wood

The epitome of professionalism! They were on time, quick to complete the job, very courteous, and…read moreeven put up bumpers on the walls to make sure their equipment didn't leave scuff marks. Not only that they take out pet stains but they also removed some lingering paint drippings in one of the bedrooms. 10 out of 10 would hire again!

Todd and his team are absolutely incredible to deal with. I have booked them twice now, and both…read moretimes I've been blown away by their friendliness, professionalism, and most importantly the results. We have 3 dogs, and when Todd and team clean the carpets it looks like we moved into a brand new house. Would highly recommend them for your carpet and upholstery cleaning needs in the Kansas City area.

We noticed a significant amount of dust buildup around our vents, so we contacted Steamatic for a…read morefull cleaning. When I called, they quoted a price based on our home's square footage. Since that didn't feel precise, I asked for someone to come out and confirm the estimate. A staff member visited, counted all the vents and intakes, and explained that we had more vents than expected for a home our size, which increased the price. I appreciated the transparency there. Before scheduling, I asked how long the job would take. I was told two hours. The day of service was where the problems began. Two Steamatic employees arrived at 9 a.m. They explained they needed to set up a large vacuum system in the basement. Unfortunately, this equipment required more power than anticipated, and it took nearly two hours just to find an outlet configuration that would work. Once they began cleaning, the process took much longer than the original estimate - they finished at 4:30 p.m. That's a seven-and-a-half-hour job, not the two hours I had been told. I contacted Steamatic to express my frustration. To their credit, the company responded quickly: a supervisor came out several days later to inspect the work and found several issues, including dust on walls and ceilings, vents missing screws, and others not secured properly. Within a few hours, a second crew was sent to correct everything. Steamatic ultimately made things right. I received a revised invoice with a $177 discount, which I appreciated, and a VP called me personally to understand what happened. The supervisor also explained that the job should have been estimated at five hours - not two. One final note: no matter how careful the team is, vent cleaning does create some dust in the home. That's simply part of the process. Bottom line: Based solely on the service day experience, I would have rated this a 1. But because of how they handled the issues- prompt follow-up, corrections, and a fair discount - I'm giving them a 3 out of 5.

I use Steamatic to drop off small pieces of furniture. I like old things and I tend to find used to…read morethings that need a "bath" before I use them. The office staff is friendly and kind, the discount for doing my own drop off and pick up is very nice! The cleaning work is good!

Owner made everything right. Thankfully he saw the issue. Office person was not accommodating after…read morethe sale and install. Again, thank goodness for Bob.

I happened on to this local carpet place by accident and couldn't be happier!…read more I discussed carpet options with a couple of staff people but also lucked out and was able to visit with the owner. He taught me so much about carpet pad and types of carpet. I explained where the carpet was going and my usage and he pointed me in a different direction for carpet choices. The crew assigned was top notch. The lead on my job has been with the company for over 20 years. Seams look great. The stairs look great. The overall job was very professionally done. I plan on returning to this business for new bedroom carpet later this year.

From the first phone call to set up an appointment to the job being complete, Clean Finish is…read morepersonable, yet professional, timely and our carpets look great! Kyle did a fantastic job! Highly recommend!!!

Requested a quite online to clean the carpet and two upholstered pieces of furniture in my RV…read morecamper. Gave me a quote less than anyone else. I usually don't accept the cheapest price, but did. They communicated well and did an excellent job for the quoted price. Great experience!

I contacted Baum carpet cleaners on Monday morning. They are no longer in Gladstone, but in Lenexa…read more I asked if they still worked north of the river. The receptionist said they do, and claimed they don't charge for the drive. I got an estimate based on how many rooms. It seemed high, but considering the favorable reviews on line, I figured they must be worth it. Later that evening I received a message saying that someone named Jason had upped the estimated from $460-$490 to $510 with no reason given. She told me about a $30 off coupon on their web site that I could use, which 'magically' brings it back down to the original estimate range. The receptionist also said they were available Tuesday or Wednesday next week. I called back the next morning and left a message. I accepted the estimate, and said either day was fine. I also asked they call me back with which day and morning or afternoon. No response on Tuesday. I called back again and left a similar message on the other phone number she gave me. No call back on Wednesday. On Thursday morning I called and left the message to cancel, and if they came out, it was on their expense, not ours. Also, I said I would be posting a negative review. I got an immediate call back with an apology. However, the receptionist 'claimed' she didn't get any of my previous messages even though my third message (that she was returning the call from) was to the exact same phone numbers I had left the first two messages. Don't hire!

The very best carpet cleaning service - period. They get your carpets clean - period…read more So glad I found them (using Groupon or LivingSocial or one of those)! We have light-colored carpet throughout the house, and get it filthy quite easily. We get carpets cleaned at least once, if not twice, each year. I've used Baum two times now, and I won't call anyone else. They're incredibly thorough, getting out stains that other carpet cleaners left behind. They always show up right on time (which is pretty unusual from what I've experienced) and they are very professional. Can't recommend Baum highly enough.

Mark was the most competitively priced and nice to work with. Carpet had some rough stains to work…read moreon, but was a nice improvement overall. He uses "wet" which I also prefer. Was careful inside the house as well.

We requested 3 rooms and pet stain removal. I didn't think much of our pet stains until we started…read moremoving the furniture out of the rooms to be cleaned. Well dang, our dogs were peeing all over the place. It was the standard rate plus $100 for enzymes and they really worked great. The steam dried almost overnight and our house smells great for a change

Good job on a white carpet. Rick came back and retreated a couple stains that popped up afterward…read moredue to the carpet being white, looks as good as a white carpet can!